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"Very upscale and nice environment. In my opinion, it feels and looks like a 5 star hotel that's why I'm giving it a 5 star rating. Everyone was super nice, pleasant, and helpful. I would have loved to see information about when breakfast starts and ends and would have loved to see more extensive options for the buffet. Waitress that served me showed excellent customer service (she's the beautiful tall Mexican waitress). The chef making omelet was awesome and very polite and welcoming conversations. Big smiles, too. The concierge old lady was so nice and pleasant (she looked like she was in her 70s). I would have loved for the motion sensor light for the bathroom to remain on a bit longer. It timed out too early. 30 to 45 minutes should suffice. Also, as with most hotels, there were no exhaust fans for the bathroom (or maybe it wasn't working). No hotels are perfect, but this one deserves 5 star rating. My stay was July 1-2. "

"We had a great stay, staff is very friendly and the location is great!!"

"Food was very good and bed very clean and comfortable."

"Great for the price. I think the deposit is too high and needs to be lower."

"One of the more beautiful hotels I’ve stayed in! Don’t go hotel was not crowded. Easy access to park in garage restaurants theaters bars within walking distance of the hotel. Customer service was number one will definitely stay again. Would love to have a list of any other Moran hotels in the United States"

"Customer service was excellent!"

"Friendly staff who communicate with us who are deaf. "

"Loved our first visit to the Houston Omni we have been to other Omni Hotels and we are never disappointed thank you for a great stay "

"Beds was super comfy and staff was helpful and nice "