"Checking in was a breeze but the procedure may have changed recently as they asked both my friend and I to check in and sign for the room even though it was in my name only. Earlier this year when we stayed there, I think only I was asked. No big deal and we were given a free upgrade anyway. I didn't ask why but I believe it was due to the fact that I've stayed there so many times over the past three decades. The room was spotless but on the second floor (Parakeet is the building's name), so you need to lug everything you buy up the stairs. With my bad knees that was a bit tough. The room had two queen beds and it was a fairly spacious junior suite room. The a/c and fans kept the room very cold and the balcony has a good view of the pool. One thing to be careful about is the fact that if you eat in the room, ants WILL show up, especially if you throw food waste, like bones or rice into the trash. The staff were pretty cool all around but they need to do something about all the flies that pester you at the restaurant by the beach. It's almost nonstop while eating breakfast. Maybe hang some sticky strips high up that they can get stuck on or get some covers to put over the plates, etc. The food tasted good but not great. The boiled banana had no real flavor. They seemed a bit run of the mill, but I am a native and had just had some that my sister cooked - picked fresh from the tree the same day - so maybe I'm a bit tough to please."
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