Hotels near Westfield Southlake Mall

"For the $200/night price tag, I expected a lot more than the $70/night accommodations. The room was modernized but looked gross in corners, and glass shelves that had dust rings and hair. The beds were pretty uncomfortable and sleep was lousy. One queen bed was up against the window so we had to climb over the bed to get to your side. Staff gave us an attitude when we needed item to use the pull out couch. And that was so uncomfortable our 70lb son didn’t hardly sleep. When they offered free breakfast, it was the most minimal breakfast I’d ever been to. "

"Got a refund and left room not cleaned plus coughed the entire time I was in the room"

"Extremely kind staff, we felt at ease with his warm welcome! We were able to check in & out quickly which was amazing for my odd travel times. Our room was clean but we could suggest that upgrades to areas like elevator, hallways, and bathrooms would definitely make our review 10/10. Worth booking for the price!"

"Ok "

"Seems like this was a 5 star destination hotel about 40 years ago. Still nice, but dated. Quiet. Could use a little more TLC, but has a lot of great character."

"Everything was great except even if you request a non smoking room/floor it still smells of smoke. I understand it’s a casino hotel so I did overlook this for the most part. "

"I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with. During this time she became frustrated and argumentative because she didn’t know what she was doing! Housekeeping sucked had to call multiple times for them to bring up new towels and collect garbage. The breakfast was good I loved how they had different breakfast options every day! They also said that the pool was heated it was heated any dad that we stayed it was very cold! Overall I would rate my stay a 6/10 "

"Nothing about it was comfortable "

"The bathroom floor was rotting so it would kind of give away a little when you stood in front of the shower. The toilet was a little tippy. We had to reset our key three times because the card wouldn’t stay magnetized. The breakfast was nice."