Hotel berdekatan Westfield Southlake Mall

"Nice comfortable room, great service. Free Breakfast buffet was good, nice variety of options. "

"i absolutely loved the breakfast "

"I thought it would have been hot and cold breakfast and I couldn't control the temperature in the room. It was set, but I had a wonderful time there."

"Felt very safe im not a breakfast person food seemed expensive "

"Newly remodeled and fabulous. My room had new LV flooring and tons of space. The bed was very comfortable with crisp clean linens "

"The room was clean the staff was very defensive. The front desk lady was warning us that all the rooms were filled and they were over booked. She also told me that the 3pm check in is not promised and that we had to wait an unknowing amount of time before our room would be ready . Which is understandable but instead of just informing us she got defensive even though we were not mad about the circumstances.They also were vacuuming the hallways at 10pm on a Saturday night."

"Toilet backed up had to change rooms"

"The hotel was okay. The bed and bathroom were clean. The carpet in the room was wet. The nice employee at the desk would have given us a partial refund, but we booked it through a third party, so they couldn't. The breakfast was good, and it had a nice fitness room."

"People were very rude bad customer service but one lady was very nice "

"Definitely needs some updates (which looks like are being slowly done). But a quiet place close to food"

"For the $200/night price tag, I expected a lot more than the $70/night accommodations. The room was modernized but looked gross in corners, and glass shelves that had dust rings and hair. The beds were pretty uncomfortable and sleep was lousy. One queen bed was up against the window so we had to climb over the bed to get to your side. Staff gave us an attitude when we needed item to use the pull out couch. And that was so uncomfortable our 70lb son didn’t hardly sleep. When they offered free...

"Hot tub wasnt open until late Saturdays "

"Breakfast was good, traveling for dog show with 3 kiddos, 2 dogs. We elected to stay on first floor where they were remodeling, wasn’t a big deal, nice roomy and spacious, quiet and staff were alway so helpful and sweet!"

"Okay place for a one night stop but the sheets were not the cleanest. My pillow case was dirty and the walls had been patched with no attempt to paint over the patch job. Otherwise fine "

"Good "

"The room smelled when I arrived found out heat and AC didn't work had toliet issues it had to be plunged several times. When you say on toliet it moved off the floor. Fridge was not cleaned properly. Blankets were not cleaned. Found a crack pipe in the grass outside on of the exit doors. My dogs got out the hotel room somehow and couldn't get help from front desk to ask them anything about what happened waited at desk for several minutes with no help. I do realize this is a budget hotel option...

"Very bad customer service"