Search Apartments in Westcliff-on-Sea

"Room seemed liked it was recently refurbished, so was in good condition, comfortable bed, lovely bathroom. Not all areas of the hotel were in such a good condition. Our dinner in the Bar and Grill was not a good experience, with no vegan options, poor quality food, mistakes with our order, and such a long wait for our food that we were offered a free round of drinks from the bar, I wouldn't eat there again if I lived locally! There wasn't enough floor staff on duty for a very busy Saturday evening. The breakfast was fine though. Overall an ok stay, but Village Hotels would not be on my list of hotels to visit again"

"Room was clean, staff were courteous, supportive and very responsive However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities. During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us Overall we were pleased "

"I stayed here for one night as a solo traveller. On arrival they asked for ID, which I found a bit unusual, and then sent a link asking for credit card details to cover any potential damages. I understand why hotels do this, but it did feel a bit impersonal. The location is good and there’s plenty of parking, which is a big plus. The reception area looks nice and the room had a fridge, which was useful. The air conditioning worked fine. The room itself was a bit of a disappointment compared with the photos online. The bed was quite hard and not very comfortable, and the Wi-Fi kept dropping in and out. There were spiders and flies in the room, which wasn’t great. One slightly odd thing was the attitude around takeaway food. Another guest mentioned the hotel doesn’t really like people bringing takeaway in, and that they weren’t keen to provide plates. As I was travelling alone and ordered food to the room, that felt a bit awkward. The staff weren’t rude, but they came across quite robotic and not particularly welcoming. I accidentally left my room key in the room and had to go to reception to get a new one, and the interaction just felt uncomfortable rather than helpful. Overall it’s in a convenient area and the reception area looks nice, but the rooms don’t quite match the impression given by the photos. I’ve stayed in many hotels and for some reason this one just didn’t feel very comfortable."

"perfect place for us to stay whilst working locally, great breakfast and accommodating when we had to leave early with rolls made instead"

"Clean comfortable,free parking."

"Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was "

"Fabulous hotel & I was pleasantly surprised on all counts. Great location for what we needed, stayed 3 nights while searching for a flat for my daughter who is relocating. From the super helpful ladies on the hotel reception to the top floor restaurant and bar for breakfast and dinner, again fantastic service & very friendly staff. Our room was lovely, very clean, all amenities you need, great size & view overlooking the airport. Perfect stay! Highly recommended… We’ll definitely be back when visiting the area again. Thanks "

"The hot tub was warm enough, but the pool with the jets on the side. When they are activated the chlorine was very strong and made our eyes sting. "

"Best Western Thurrock Hotel is a good hotel if you need a place to stay and relatively cheap. It’s in a good location for Lakeside shopping centre, the M25 and the dartford bridge. The entrance to the hotel itself needs refreshing as the road is damaged with slight potholes so if visiting make sure to go slowly. Once on the grounds of the hotel there was good amount of parking and wheelchair friendly walkway to get into the hotel with a ramp. The reception on arrival is lovely and very welcoming, the hotel itself is very large and has a lot of bedrooms and suites as they host weddings. Short walk upstairs to the rooms, no lift so be aware when booking if you cannot do stairs. The rooms themselves need a really good renovation, they are very outdated, but a good large size. The first room (121) we checked into was horrible. The pipes for the taps were very loud and the smell from the drains were potent. We spoke to reception and they moved us with ease and they were fantastic about that, finding another room quickly and letting us view it first before choosing due to the past room being bad. The second room we checked into was great, minus the outdated carpet and VERY squeaky floorboards which definitely need to be looked at. The bathroom at a good size and renovated well with no bad smells or stains. The bed was comfy and it was a lovely night to sleep. Would stay again but this hotel definitely needs upgrading :) "