Hotel Dekat West Springfield Town Common

"Room was clean. Beds are hard as rocks. Bathroom amenities were either almost empty or completely empty, so make sure you check them before you are half showered. Sheets and blankets and stains, don’t want to know what it was. There is no swimming pool, which was why I and many other people that were staying there this particular weekend for the UMass lacrosse tournament, booked it. Although, they had a billiards (pool) table in which the kids have to be 18+ to use it regardless of parental...

"The staff are helpful sans polite. This is a solid four star hotel. Don’t be a cheap mook, book today."

"breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture."

"I've stayed here MANY times and every time is great honestly. My only real complaints this trip is that one of the elevators isnt functioning leaving 1 elevator for the entire hotel. It took a really long time to get up to our room or down to the pool or to leave. The other thing was the large group of school aged children constantly in the main lobby area making checking in or simply getting past them challenging. (Not to mention their charter bus took up literally EVERY SINGLE dedicated...

"Nice overnight stay at the MGM with two adults and three kids. The pool was great. Didn’t have enough time to experience any other amenities. Having the food market close seemed very convenient but we had a great take out order from the Italian restaurant right next door. Super convenient location, just minutes from 91. A short drive to Six Flags as well. My only comment has more to do with the Expedia messaging service as I had thought I confirmed joining rooms via the message service with...

"Had a nice evening . Thank you.."

"Staff was great they made up for the lacking of the room and rest of hotel. Breakfast was fire too."

"Bien"

"Staff was courteous. Parking easy. Exercise Room sufficient. Breakfast good!! Rooms clean and comfortable. TV could have offered more stations. Nice stay all in all though for the price!!"

"I left àt 1 am , Wi-Fi bad , ac bad , the tv didnt work ànd I saw a mouse ."

"The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches."

"Very courteous staff room was clean, comfortable great location"

"The room was nice and clean. The staff was very friendly, and the hotel is a short walk to the Basketball Hall of Fame and restaurants."

"Todo muy limpio, la comida bien, la atención bien, la habitaciones y áreas muy limpias, la piscina limpia pero un poco fría el agua."

"Not e"

"The breakfast was disgusting! We’ve stayed at numerous Homewood Suites and this by far was the worst breakfast"

"Room was exceptionally clean, breakfast was great and staff was above and beyond helpful."

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"Work night sometimes day shift and room had issue with the TV other than that room was well cleaned and maintained lobby was clean and staff very helpful"