Hotel Dekat West Lake

"Brand new hotel. Everything was great. Very clean. Friendly staff. Excellent amenities "

"The receptionist lady was very kind and was sorry about my experience i had with a different hotel and she wished my experience there well. I had no idea there would be a full size fridge and kitchette that was stocked! Im staying there for the rest of the week because of it"

"The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members. "

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"Room was very clean and Comfortable. Amber was very friendly and professional on the phone when I called for a question. Pat was great when we checked in. I asked Pat for a great place to eat local and she asked me if I wanted a sitdown restaurant and I said yes. She recommended Jacs in Kalamazoo about 4 miles up the road. Jacs did not disappoint. Great suggestion. We do ask often on places to eat when we travel, and most are great recommendations. The only negative thing I would say is...

"The hotel was in a great location, close to shopping and restaurants. The breakfast buffet was one of the better hotel breakfasts I’ve had. The pool was warm and clean, and the staff was very friendly. I would definitely stay here again. "

"Good"

"The entire experience was great "

"Beautiful place and excellent service! "

"I just love it"

"Cleaner and quieter than the other Red Roofs, here."

"Check in experience was remarkable. Very friendly and knowledgeable. "

"This hotel and staff carries the professionalism and amenities I am looking for during travels. "

"Clean room, friendly staff, with special shout out to Pam,who was friendly, funny, and accommodating. Didn’t like the fact that CNN was home station tuned in the lobby."