Hotel Dekat West End Shops

"Room was clean and comfortable."

"Bathroom was not cleaned. Hair everywhere. "

"Spotless room, comfortable bed, friendly and attentive staff, breakfast was quite nice"

"Made a reservation for 2 nights for my dad. I called them around 9pm to let them know that he will be late for check in and won’t get there until midnight. The staff I spoke to on the phone was very rude and was telling me I need to update my card because there wasn’t enough money on it even though I clicked pay in property. Since he said “if the card doesn’t work, it’s just a piece of plastic” I transferred the whole amount to that card and also told them my dad would be paying with his card...

"The cottage was clean, staff was so friendly, our stay was quiet and peaceful… it was perfect! Definitely planning to stay there again!"

"Very low water pressure. No body wash in shower. Breakfast was terrible."

"One of the cleanest hotels I have ever stayed in. The staff was absolutely wonderful! Even though this hotel is off a busy road it was so quiet! I didn't even hear any of the traffic or other guests that were staying there. I am planning on staying here again in mid-February."

"Clean room and common areas. Easy parking. Joel at front desk was gracious and informative. Left too early for breakfast. "

"Highly recommend very nice clean large room staff was amazing very friendly and helpful. Nice bar and restaurant as well. Shuttle took us to the event venue top notch service all the way around. "

"I was on vacation, I didn't even check the hotels gym area. The staff was very friendly and there was staff visibly cleaning all the time. The morning buffet was average and the employees staffing buffet were very attentive and closely monitoring the food and breakfast seating area. The room was great, comfy bed, nice linens, and nicely sized room. I literally have one improvement that I asked a manager and that was they need to mount the tv on the wall with a swivel mount because it was...

"Great place to stay!!!"

"Great stay at Aloft Greenville Downtown! Super clean, modern rooms and an amazing location right in the heart of downtown. The staff was very friendly and helpful. I’d definitely stay here again!"

"Very nice property, close to restaurants and attaractions"

"Arrived late, not a soul around. Kitchen and common areas were clean, headed to bed. Room and bathroom were clean and well-stocked. Love the quirky decor. Early breakfast - lots of choices, out the door. Online check-in, no check-out was a breeze. Would return."

"Great location downtown. Buffet breakfast was above average. Very Quiet. The best night's sleep in a long time. We opted for public parking nearby instead of $25 a night valet parking at the hotel."

"I was booked a room And when I arrived they told me they’ve been moved my reservation to springhill suites The ac unit was so loud like I’m on the airplane and I didn’t take any sleep all night room 343 "

"Great location, very nice staff."