Preferred West End hotels

"Everything was very nice."

"Lots of space, great amenities, clean, great staff"

"The staff was great at the property. They accommodated a room change part way though our stay. The first room was 26 degrees and wasn't nearly as clean as the 2nd room. We found a used shower cap, stray hairs in / on the bed and cockroach in the bathroom calling up the shower walls. The 2nd room had a more manageable temperature and was markedly cleaner than the first room. The property appears to be going through a branding change. The pool was closed and there appeared to be a general problem with the HVAC controls in the guest rooms. We probably would not stay here again if in the area."

"Breakfast had good selection of choices the staff around the whole establishment were very friendly and were smiling all the time. Rooms were clean and sound proof."

"The staff always go the extra mile to help in any situation"

"Room was clean , pillows not too comfy , mattresses a bit worn , losing shape form"

"Clean and well appointed suite. Centrally located and walkable to Parliament Hill, National Art Gallery, Mint, Byward Market, Sparks Street Mall, National War Memorial, etc. nice coffee shop in lobby."

"The staff is very friendly and helpful. We had fun in the game room. The place is clean and nice decorated. Highly recommended"

"We had a beautiful view of the golf course and could see the river. The food was great and staff very helpful."