Hotel di West Chop

"Amazing service and beautiful grounds, but rooms need an update. The hotel environment is absolutely stunning, and the atmosphere is so relaxing. I also loved how functional and convenient the room amenities were—everything we needed was right there. However, I did notice that the facilities are getting a bit dated. If the hotel could invest in some modern upgrades, it would be a 10/10 experience! On a brighter note, the front desk staff were incredible. Their service was top-notch and made our...

"I can't express how much I appreciate the hosts very fine people Indeed, the property is just awesome! The view gorgeous clearly they went out of their way to think of everything highly recommended. Tim Lawler "

"Staff was very friendly, and a great beach view from the front porch."

"Nice"

"Lovely staff, beautiful location!"

"Everything was wonderful and so pretty!!! Clean and fresh,cant wait to go back again!!"

"We came here because of location, reviews and amenities. This location is NOT accommodating at all off season. 1. Restaurant closes without warning. 2.pool closes without warning - cheap towels even for a toddler to dry. 3. Stale breakfast items with no dates, no tea bags, juice machine wasn't working, waffle maker was peeling, no lids for cups. No accessibility to hot water after hrs-machine locked in restaurant. (And they wanted to sell bottled water). 4.Their bathroom soap is horrible....

"Good location in Vineyard harbor from the ferry. Very walkable. Staff friendly and knowledgeable. Rooms are not fancy but work. Nice beachfront area looking out at the harbor."

"My stay was terrible from the very first day. I arrived at the hotel at 9 PM, and the front desk was closed. I had to call multiple times just to get someone to show up. After finally managing to get into my room (already exhausted) I went to take a shower, only to be met with an unpleasant surprise: one towel was stained with blood, and another smelled foul. I ended up having to dry myself with a face towel. As if that weren't enough, there was no one available at the front desk for checkout at...

"Horrible - WAYYYYY under staffed - drove up from Maryland for a nice vacation with my wife, 10 month old and 3 year old - we left our house at 2am and showed up around 11am - asked for early check in? No? No problem, we get it so we hung out until 4pm like everyone else, 4pm - no room, no update 5pm - no room no update - 6pm no room no update - waived a $25 fee for my inconvenience? Cancelled our reservation. Was charged $700 - I won’t have a refund for 7-10 business days Just was a overall...

"Breakfast was ok. Great Parking"

"Easy walking to restaurants and the heated pool and fire pit were quite enjoyable!"

"The staff was extremely hospitable, and the inn was clean and quaint. The gym facilities are very nice, and the view from the cupola is not to be missed."

"Great location, gorgeous building and rooms were very pretty. Had issues closing the bathroom door because it kept getting stuck in the frame which makes sense in an old house but wish it was something that was taken care of. Service at front desk was lukewarm and not very welcoming. "

"We were not taken care of vis-a-vis check-in. We had to track down the maid to get some answers. We had to get a key from a neighboring restaurant. We tried to call the front desk, we tried to text and ask for the key code to get into our room and nobody ever responded not even after we checked out. Thank God for the maid Susan. The room was shabby: carpet stained, old sink in bathroom weird old shower head. No office to get ice. Still no contact from office. Very unprofessional."

"Very quaint, cute and comfy room. I give it an A+"

"Great place to stay"

"We enjoyed our stay. The staff was accommodating when a mechanical noise was bothering us. They changed our room."