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Hotel Indigo West Chester - Downtown by IHG

3.5 star property
Hotel with a 24-hour fitness centre, near West Chester University of Pennsylvania

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Free WiFi, bed sheets
Exterior
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Free WiFi
  • Business services
The current price is RM609
RM676 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Highlights

Mini-fridge
Private bathroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Highlights

Separate dining area
Kitchenette
Mini-fridge
Shower/bath combination
Private bathroom
Microwave
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Mini-fridge
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Free WiFi, bed sheets

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Kitchenette
Mini-fridge
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
39 E.Gay Street., West Chester, PA, 19380

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Chester County Hospital - 17 min walk - 1.5 km
  • Baldwin's Book Barn - 4 min drive - 3.1 km
  • QVC Studio Park - 7 min drive - 4.9 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia International Airport (PHL) - 46 min drive

Restaurants

  • ‪Barnaby's - ‬4 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬1 min walk
  • ‪Ryan's Pub - ‬4 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel near West Chester University of Pennsylvania
Hotel Indigo West Chester - Downtown by IHG provides amenities, such as a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, express check-in and 2 meeting rooms
  • Smoke-free property and a lift
Room features
All 108 rooms include amenities such as free WiFi.

Languages

English

Similar properties

Front of property – evening/night

Hotel Warner

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 916 reviews
The price is RM616
RM702 total
includes taxes & fees
20 Jul - 21 Jul
Hotel Warner

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

Is Hotel Indigo West Chester - Downtown by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on 10 Aug 2025 start from RM 608.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Indigo West Chester - Downtown by IHG?

Checkout is at 11:00 AM.

Where is Hotel Indigo West Chester - Downtown by IHG located?

Situated in West Chester, this hotel is within a 15-minute walk of Chester County Historical Society and West Chester University of Pennsylvania. Pipers Way and Chester County Hospital are also within 1 mile (2 km).

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Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 60 reviews
Rating 8 - Good. 8 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Amenities
Location was great very walkable. Staff were very helpful and pleasant.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Amenities
The staff and owner are fantastic!!
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new, excellent service, great restaurant
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Clean, and rooms were huge!
Stayed 1 night in May 2025

10/10 Excellent

leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about it. It was clean and very funky. The staff was magnificent and on the weekend they block off the streets.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Love the design. Restaurant and Speak Easy are great
Stayed 2 nights in May 2025

8/10 Good

Effie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Stayed 1 night in Feb 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was brand new and very clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West chester

Great hotel in a cute area. Will definitely stay here on my next business trip
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to get around town from, definitely worth the money!
Stayed 1 night in Mar 2025

10/10 Excellent

Xavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Modern Hotel with small town charm

The hotel has just opened up, and with more amenities to come soon, it would have been a PERFECT stay. Will definitely come back- Staff was incredibly nice, bed was super comfortable, and it was nice and quiet!
Stayed 2 nights in Jan 2025

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! All the basic things were excellent and beyond the standard of many hotels (bed, furniture, bathroom, soaps/shampoos). The staff is wonderful, they were so friendly and accommodating. The building, and architecture really make this place special. We stayed in a corner room, and our room had a fantastic view. The speakeasy in the basement is a really sweet spot, we got there just in time, because there was a line to get in. They make sure the bartender doesn't get overwhelmed with too many people all at once. It really helps make the experience more enjoyable. Cocktails were delicious. We ate at the seafood restaurant and it was delicious, and the service was excellent, and they seem to have a great system in place to get food to tables quickly. The location is perfect, so easy to walk to places. It was a weekend, so the street was closed for additional outdoor dining. Such a charming area. We found a place around the corner, SlowHand, they had live music, we loved it there too.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a historic flare. It is located right in the heart of West Chester. It’s convenient location allows you to walk to great restaurants and shopping. Highly recommend!
Stayed 1 night in Feb 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost there!

Hotel is in the middle of a soft opening. Location is great. Service is excellent. Room was quiet. Parking garage next door. Can't wait till restaurant opens next to lobby. Will go there again as I go to West Chester 8-9 times a year.
Stayed 3 nights in Jan 2025

2/10 Terrible

Emily

Disliked: Amenities, property conditions & facilities
Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay with minor bumps

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym
Stayed 1 night in Mar 2025