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James Cook Hotel Grand Chancellor

4.5 star property
Luxury eco-certified hotel, walk to Botanic Gardens

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your current months are May, 2024 and June, 2024.
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June 2024

James Cook Hotel Grand Chancellor

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Buffet
Concierge desk

Overview of James Cook Hotel Grand Chancellor

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
147 The Terrace, Wellington, 6011
  • Popular LocationTe Papa14 min walk
  • Popular LocationCourtenay Place16 min walk
  • Popular LocationSky Stadium3 min drive
  • AirportWellington (WLG-Wellington Intl.)17 min drive
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Room options

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ibis Wellington
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very good, (1004)
The price is RM 290
per night
5 May - 6 May
ibis Wellington

About the area

Wellington

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with good shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include St Paul's Cathedral and Old St Paul's. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our Wellington travel guideOpens in a new window

What's nearby

  • Wellington Central Business District - 1 min walk
  • Lambton Quay - 7 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • Collective Coffee Shop - 2 min walk
  • McDonald's - 7 min walk
  • Starbucks - 5 min walk
  • Lazy Juan - 1 min walk
  • Two Grey - Café, Bar & Eatery - 4 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast, dinner and light fare at the two on-site restaurants. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • 8 meeting rooms, wedding services and a 24-hour front desk
  • Tour/ticket information, smoke-free property and a lift
  • Guest reviews give good marks for the breakfast, convenient parking and central location
Room features
All 269 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 28 Apr 2024 start from RM 354.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self-parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Checkout is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1034 reviews" "
Rating 8 - Good. 374 out of 1034 reviews" "
Rating 6 - Okay. 115 out of 1034 reviews" "
Rating 4 - Poor. 48 out of 1034 reviews" "
Rating 2 - Terrible. 29 out of 1034 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was rather basic. Poor bedside reading light options. No drawers at all to unpack smaller clothing items. Bed was comfortable tho.
Stayed 1 night in Apr 2024

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service
location is very good, but the Hotel need to update very old, and all the glass windows very dirty.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine, Dundee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet roll kept coming off the toilet roll holder. The roll size of the paper was too big for the holder. Apart from that everything was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Waveney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service and people a great stay. Thank you.
Stayed 2 nights in Apr 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, amenities
The parking area outside the hotel was occupied by multiple taxis all the time preventing guests from loading or unloading most inconvienent
Stayed 2 nights in Apr 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, comfortable bed, very clean
Stayed 3 nights in Mar 2024

4/10 Poor

Yu-Chen

Travelled with family
Liked: Cleanliness
1. The hotel reception didn’t know about Expedia VIP benefits until I repeated asked them about it. I was only given 2 free drinks vouchers because kids “didn’t” count. 2. We have stayed at James Cook several times before. The room is clean and comfortable. We moved both beds to have more spaces for our luggages. Housekeeping needs to clean the reads unseen, there’s quite a bit of stuff there(pills, hair clips etc). 3. Buffet breakfast was quite good with plenty of hot and cold choices. The old “chef” there could perhaps be a bit more friendly. 4. Overall we are pretty happy with the hotel and will definitely stay again.
Stayed 5 nights in Mar 2024

8/10 Good

Kallindran

Liked: Cleanliness, staff & service, property conditions & facilities
Decent family room, would do with and update.
Stayed 4 nights in Mar 2024