Wayland Spa Hotels

"The hotel was easy to access and the staff was very friendly. The only negatives were a very creaky bed and an underwhelming breakfast selection."

"Conveniently located, friendly staff, comfortable accommodations"

"First off - all of the staff was amazing g - the front desk, the dining room, pool area, housekeepers -excellent!!!! The carpet in the room smells disgusting!!!!! Food in the dining room was really good - eaten by adults, a 3yo and a 6yo! That is doing something! Only complaint was the room smell. The hotel was really busy and the elevator was getting a workout!"

"Bed was comfortable. Staff was kind. Sketchy area though. Me and my girl friend were out bar hopping and decided to get a hotel for the night. Spent around 85 dollars and had moments where we were unsure if we were safe. Lots of sirens. TV didn’t have many channels to watch. The window also partially opens and does not have a screen. Down the hall a window was broke and had a board overtop of it. "

"Didn't seem worth the premium. Kind of a tired property, bath drain broken, no free breakfast."

"Everything was great"

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper would float back up. The worst part was the shower. The drain was so slow that the water from the shower rose above my ankles while showering. I had to stop my shower several times because I was worried it would overflow onto the bathroom floor. It’s hard to feel clean when water you are washing your body with is rising up over your feet and ankles. While the building itself looks impressive, our room and overall experience with the staff was disappointing. We had stayed at the Marriott across the street six months earlier and were much more impressed with the staff and room, even with being on the 3rd floor. We have no desire to revisit the Grand Amway again. "