Hotel Dekat Waterloo Central Railway

"The hotel is new and very clean. The double studio room was very spacious for a family. They serve a hot breakfast which was very good. The pool and gym area are new and very clean. A quick walk to St. Jacobs market. "

"We had a King Suite and it was perfect for our family of 3. Our daughter does competitive dance so we spend a fair bit of time in hotel rooms and this definitely didn’t feel like a hotel room. Will definitely be back the next time we wind up in Waterloo!"

"Very easy to get to, and clean and comfortable."

"Was like being at home"

"Good spot and clean hotel"

"Stayed there twice. Super convenient for us. Clean basic rooms. Good beds. "

"Well appointed rooms, lousy sport team guests. Hot tub was good, would be nice if there was a sign to indicate the frequency that it turns on. The lousy guests were in the hallways in the wee hours drinking and being loud. "

"This is a great place to stay in Waterloo if you are in town for business. I had everything I needed, service was friendly (virtual communication) and the whole experience was seamless. Good location as well. I will be back!"

"Great stay! Would recommend but note that there are several messages and forms you receive prior to check-in. When we got to the concierge desk to check-in, they asked for our room number, and I had no idea where to find it in amongst all the messages/documents. So, stay here but just know there will be a series of things to do in advance and it would be helpful to make a note of info from those documents to have easily on hand. "

"Excellent"

"I loved the location. Lots of places to eat with different choices and just a block from the museum. The customer service was amazing. Very accommodating. Provided a nice crib. (I called ahead to reserve) as well as an earlier check in ad my daughter needed her nap. Always available. If I was rating the hotel just on that plus the amenities it be 5 starts. It need more maintenance to the building. And better overall cleaning to the hall ways and carpets. (Some TlC) the basement has a gym,...

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"Room was very clean and comfortable."

"Room wasn't "

"Breakfast Saturday was good eggs, sausage, waffles. Parking good and safe. Easy access to good local restaurants "

"Great Staff!"

"Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end."

"The HVAC unit in my room was not working properly. Staff was not able to resolve the issue. Room was tidy and staff were friendly enough"

"This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and...