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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Attentive staff make travelers feel at home while they explore Waterloo's vibrant downtown markets and discover authentic local flavors nearby

Choose dates to view prices

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers comfort and convenience in Waterloo. Enjoy a breakfast buffet, indoor pool, gym, free in-room WiFi, and tour assistance for a seamless stay. Explore the area or unwind at the hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM338
RM397 total
includes taxes & fees
4 Jan - 5 Jan 2026

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Bathroom

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Bathroom

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(93 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St. Jacobs Country Playhouse - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 4.0 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Ray Woodey's Craft Chippery - ‬4 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Perogie Palace - ‬5 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Hotel near St Jacobs Farmers Market
A free breakfast buffet, a terrace and laundry facilities are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • An indoor pool, along with a splash pad
  • Free self-parking
  • Motorhome/coach/lorry parking, a computer station and a TV in reception
  • Multilingual staff, tour/ticket information and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 103 individually furnished rooms have perks such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LED TVs with premium channels
  • Fridges, microwaves and free infant beds

Similar properties

Exterior
Staybridge Suites Waterloo - St. Jacobs Area by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
8.8 out of 10, Excellent, 778 reviews
The price is RM427
RM501 total
includes taxes & fees
4 Jan - 5 Jan 2026
Staybridge Suites Waterloo - St. Jacobs Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on 4 Jan 2026 start from RM 337.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Checkout is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG located?

Located in the heart of Township of Woolwich, this hotel is within a 5-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Country Playhouse are also within 5 minutes.

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Reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 688 out of 1246 reviews
Rating 8 - Good. 350 out of 1246 reviews
Rating 6 - Okay. 125 out of 1246 reviews
Rating 4 - Poor. 40 out of 1246 reviews
Rating 2 - Terrible. 43 out of 1246 reviews

Reviews

10/10 Excellent

Hindusan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, breakfast was really good and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean room, convenient area
Stayed 3 nights in Dec 2025

8/10 Good

Shohel

Liked: Cleanliness, amenities, property conditions & facilities
I was very happy with this hotel experience. The rooms were clean and well furnished and the breakfast was delicious. The rooms were nice looking and was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with our stay! Gharinder at the front desk went above and beyond to make sure we had a great stay. The breakfast was great and getting a later checkout time was easy, even on short notice.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. Beautiful spacious room, friendly staff, good breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant welcome and check in
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, easy check-in and check-out, the pool hours were long and the kids loved the splash area and the buckets, and the breakfast was open early. It's not the fancy-est hotel, but it was just what we needed when we needed it at a great price.
Stayed 1 night in Dec 2025

10/10 Excellent

mark

washroom was good...the hot water temp needs to be lowered 10 degrees...good breakfast and courtess staff
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Room was clean and nicely renovated. Staff were very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Staff was very friendly and checked me in nicely
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities
Clean room, easy check in and check out, amazing breakfast, clean pool area, easy parking
Stayed 1 night in Nov 2025

10/10 Excellent

Pick Haa Flecka

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking convenient, breakfast offered many choices, staff friendly and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are great!
Stayed 1 night in Nov 2025

10/10 Excellent

Nando

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. Clean, spacious and quiet. By far one of the best we have stayed at. Staff was friendly as well. Only concern was the wait for the security deposit.
Stayed 1 night in Dec 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally Good
Stayed 1 night in Dec 2025

10/10 Excellent

cindy

Liked: Cleanliness, amenities, property conditions & facilities
very good！
Stayed 5 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, room was good and clean, bed comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Jon Ann

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel for our ladies getaway. Beautiful hotel. The booking was perfect. Everything went so smooth. We will def be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax.
Stayed 1 night in Aug 2025

8/10 Good

wayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff unavailable on check-in and had to hunt them down
Stayed 1 night in Dec 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location with close proximity to the St Jacobs Market and surrounding towns. Unfortunately, after the snow the parking lot was not cleaned the best and was very icey
Stayed 2 nights in Nov 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a Little better
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovated, but it was very nice before as well, Great breakfast, super clean, fresh and staff is super friendly!
Stayed 1 night in Sep 2025