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Reviews of Washington Plaza Hotel

4 out of 5
Washington Plaza Hotel
10 Thomas Circle NW, Washington, DC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1851 out of 3189 reviews" "
Rating 8 - Good. 834 out of 3189 reviews" "
Rating 6 - Okay. 289 out of 3189 reviews" "
Rating 4 - Poor. 106 out of 3189 reviews" "
Rating 2 - Terrible. 109 out of 3189 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-David

Business traveller
Liked: Amenities
Beautiful hotel
Stayed 4 nights in Apr 2024

8/10 Good

Jean

Travelled with family
Liked: Property conditions & facilities
Affordable and easy walk to the metro. Staff was friendly but not at all helpful. Dining was limited and unclear about menu options. Cleaning service was not available over a multiple day stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice and warm, the hotel was very good, the restaurant in the hotel was great, gym is decent i think the only complain is the pool was close. The location is convenient, like 12 min walking to the white house, pharmacy, souvenirs, bars and restaurants around! I will def come back
Stayed 2 nights in Apr 2024

6/10 Okay

Goldeana

Liked: Staff & service
Disliked: Property conditions & facilities
O
Stayed 1 night in Apr 2024

8/10 Good

Gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was a lot of rowdiness in and around the hotel in the evening and even until the early morning hours. I took a room with a balcony so that I could enjoy a coffee in the morning outside. The tenant next door was smoking mj on his balcony so that made it impossible to sit outside. I didn't report anything but in hindsight maybe I should have just said something to him.
Stayed 3 nights in Apr 2024

8/10 Good

Robert, Brooklyn

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Gunnar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very friendly and helpful!
Stayed 11 nights in Apr 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here for business.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and walkable for any sightseeing events.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything Nice area
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Benjamin, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service
Internet worked poorly or not at all in evening. But can't beat the location, and my granddaughter loved the comfy bed and pillows!
Stayed 1 night in Apr 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
First time in DC. Nice central place to stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Faye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff friendly and helpful. Hotel is older but spotlessly clean. Very satisfied with this choice.
Stayed 3 nights in Apr 2024

8/10 Good

HELENA

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice location and friendly staffs, room is well
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Manisha

Stayed 1 night in Apr 2024

4/10 Poor

Alun

Disliked: Amenities, property conditions & facilities
Room was poorly furnished, inadequately soundproofed and in dire need of updating. Bar/lounge was ok, staff were pleasant and food was good. Overall the hotel should not be advertised anymore than 3 star rated.
Stayed 3 nights in Apr 2024

6/10 Okay

Klaus, East Setauket

Liked: Cleanliness, staff & service
The property is overpriced for what it offers—$260/night after a "discount." The room was pretty old and not in the best condition. There was no fridge, loud AC, and a pretty tight space. When I checked in, I was asked to pay $1260 for two nights, but the clerk wasn't bothered by it. I had to show my Expedia booking to clarify the issue. All in all, not a pleasant stay.
Stayed 2 nights in Apr 2024

6/10 Okay

karen

Travelled with partner
The stay was nice the room needs some updating. The room was pricey . They have a restaurant area in the hotel to have breakfast, lunch and dinner. Breakfast was horrible and and expensive. Dinner was good but also very expensive. I would definitely not stay here again .
Stayed 2 nights in Apr 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great facilities for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, parking was easy. Front desk staff were courteous
Stayed 2 nights in Apr 2024

8/10 Good

Keata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it a lot!
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
N
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
The property was very dated the room was very small the bathroom was extremely small and the walls were thin.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great restaurant!
Stayed 4 nights in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The bellhops were very kind and helpful, the front desk was also very cheerful and welcoming! I would definitely visit again.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

James

Liked: Property conditions & facilities
Disliked: Staff & service
Staff was extremely rude nd I paid for parkin I couldn’t use
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked staying where we were at.
Stayed 1 night in Apr 2024

10/10 Excellent

Tahisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Apr 2024

10/10 Excellent

Jenipher

Everyone at the hotel was very nice, one issue with parking but overall amazing experience since it was close to many places I wanted to visit.
Stayed 1 night in Apr 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Joyce

Liked: Amenities
I was supposed to just store my luggage since it’s too early for check in but the lady at the front desk “Lara” was so kind enough to check me in without extra pay.
Stayed 1 night in Apr 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of the property is perfect. It’s in walking distance of everything and only an 8 minute drive from all monuments. The staff was very friendly and helpful. The room was a little outdated and the beds were extremely hard but definitely a good one night stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came before Spring so the pool was not open
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric, IJAMSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant, lots to do in the area. Parking in the self-parking was ample, all around fine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t happy with our bed it was to small they happily changed our room on the same floor at no extra charge
Stayed 5 nights in Apr 2024

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Matt

Stayed 2 nights in Apr 2024

8/10 Good

Isabella

Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, pleasant room.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their I.T. Check in system was down. Told to wait for 10 mins or so, because they were unable to book me in along with a growing number of customers in the same boat. . After 2 1/2 hrs it was recommended by them I cancel and book elsewhere. This was after a 3500 mile journey, arriving mid evening, hungry and tired. Zero customer service. Appalling attitude. How do I get a refund?
Stayed 1 night in Apr 2024

8/10 Good

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, probably the best part of the whole experience. The rooms could use some upgrading, but overall it was clean and a comfortable stay.
Stayed 3 nights in Mar 2024