Exterior

Reviews of Hotel Washington

4.5 out of 5
Hotel Washington
515 15th Street, NW, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1083 out of 1621 reviews" "
Rating 8 - Good. 301 out of 1621 reviews" "
Rating 6 - Okay. 133 out of 1621 reviews" "
Rating 4 - Poor. 57 out of 1621 reviews" "
Rating 2 - Terrible. 47 out of 1621 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and convenient to all landmarks. 10/10 recommend
Stayed 2 nights in Apr 2024
Response from Alexandria on 1 May 2024
We're delighted to hear that you found our hotel very clean and convenient to all landmarks. Thank you for recommending us with a 10/10 rating! If there's anything else you need or if you plan to visit us again, please let us know!

10/10 Excellent

Sharath, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with an indoor room, it was very small. The bathroom counter was tiny. The bed was comfortable and the room was clean. It was nice that they gave you waters each day. It was close to a lot of the monuments. It was a nice hotel just super tiny rooms with limited outdoor light.
Stayed 5 nights in Apr 2024
Response from Alexandria on 1 May 2024
Thank you for sharing your experience with us. We're glad to hear that you found the bed comfortable, the room clean, and appreciated the daily waters. It's great that you found our location convenient for visiting the monuments. We apologize for any inconvenience caused by the small size of the room and the limited outdoor light. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience. If there's anything else you'd like to share or if there's anything we can do to make your next stay more enjoyable, please let us know.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and everyone was so friendly definitely will be back
Stayed 1 night in Apr 2024
Response from Alexandria on 1 May 2024
We're thrilled to hear that you had a great experience with us! It's wonderful to know that you found the room great and that everyone was friendly!

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location - staff was friendly and always helpful
Stayed 5 nights in Apr 2024
Response from Alexandria on 1 May 2024
We're thrilled to hear that you loved our hotel's location and that our staff were friendly and helpful during your stay. It's our goal to provide exceptional service, and we're glad we could make your stay enjoyable. If there's anything else you need or if you plan to visit us again, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexandria on 1 May 2024
Thank you so much for this ICONIC review!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great only downside was the parking paying for $$ for room and then $$ for parking ridiculous
Stayed 2 nights in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for your positive feedback! We're glad you enjoyed your stay at our property. We understand that parking prices can be a concern, and we strive to align our rates with those in the surrounding area. We appreciate your understanding and hope that the overall experience exceeded your expectations.

10/10 Excellent

Abubacker

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Alexandria on 1 May 2024
Thank you so much for this AH-mazing review!

8/10 Good

Hans, Houston

Travelled with family
Liked: Cleanliness, staff & service
Location within walking distance from national mall. Older hotel with remodeled rooms. Bathroom was very tiny. Beds were very comfortable.
Stayed 6 nights in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for sharing your feedback! We're glad to hear that you found the location convenient for exploring the National Mall and that you enjoyed the comfortable beds in our remodeled rooms. We appreciate your comments about the bathroom size and will take them into consideration as we strive to improve our accommodations.

10/10 Excellent

HENRY, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All beautiful
Stayed 2 nights in Apr 2024
Response from R Maria on 29 Apr 2024
Hello HenryThank you for this glowing review. A perfect stay is what we strive for each and every time.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for sharing your awesome Hotel Washington experience, we are happy to hear our location was convenient. We appreciate your business.

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and great service.
Stayed 2 nights in Apr 2024
Response from Alexandria on 28 Apr 2024
Thank you for your kind words! We're thrilled to hear that you had an awesome experience at our property and enjoyed the great service.

10/10 Excellent

Chelsea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location; absolutely lovely rooms.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 25 Apr 2024
Thank you for your kind words! We're thrilled to hear that you found our location convenient and our rooms lovely!

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right next to the White House and National Mall. Clean hotel, great service. It was my birthday so they gave me a surprise bottle of wine in my room. Cons: 1) elevators are small and slow (this is an old hotel that’s been remodeled but the elevators are original I think) and 2) the wait to get a seat or order take out at the hotel restaurant is long and I was not immediately greeted by a host. Ultimately, I would stay at this hotel again and recommend it.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 25 Apr 2024
Thank you for choosing to celebrate your birthday with us! We're delighted to hear that you enjoyed our convenient location, clean rooms, and great service. Your feedback about the elevators and restaurant experience is valuable, and we'll use it to improve our services!

4/10 Poor

Stephen, Baltimore

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For $700 a night, we got a small room facing an interior courtyard. In the bathroom, no robes and one (!) plastic glass wrapped in plastic. Holiday Inn at least gives you two glasses! Location is great, so stay at the Willard instead!
Stayed 1 night in Apr 2024
Response from Alexandria on 25 Apr 2024
I'm sorry to hear that your recent stay fell short of expectations. We strive to provide a memorable experience for all our guests and regret that we missed the mark during your visit. Your feedback regarding the room amenities and value for money is important to us, and we'll address these issues to enhance our guests' experience. We understand your frustration and hope you'll consider giving us another chance in the future!

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular! Everyone was so kind and took excellent care of us. The food was amazing and we will be coming back soon!
Stayed 3 nights in Feb 2024
Response from Robert M on 24 Apr 2024
We're thrilled to hear that you had a spectacular experience during your stay with us! Providing exceptional service and delicious food is what we strive for, and we're delighted that we could exceed your expectations. Thank you for your kind words.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything that it promised to be plus they gave us an upgrade from a room to a suite . Was amazing!
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
That sounds like an incredible experience! It's great to hear that Hotel Washington not only met but exceeded your expectations. Upgrades to suites can really make a stay memorable. If there's anything else you'd like to share about your stay or if you need assistance with anything related to Hotel Washington, feel free to let me know!

10/10 Excellent

Liliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
Ah- Mazing! Thank you so much for your review!

8/10 Good

Avi, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Do not use rooms x647 - tiny, strange design, no work table. Especially if you stay for more than one day and need to work for hours in the room.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
I'm sorry to hear about your experience with your room! If you have any specific preferences for your next visit or need assistance finding a more suitable room for your needs, please let me know.

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across the street from the White House and the Vue restaurant is an amazing place to eat at the top of the hotel with a generous “Vue”.
Stayed 3 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you so much for taking the time to leave us a review!

8/10 Good

Jennifer Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the political wallpaper in our bathroom!
Stayed 4 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you for your rating! We're glad to hear that your overall experience was positive, and the wallpaper was a HIT! If there's anything specific you enjoyed or any areas where you feel we could improve, please feel free to let us know. We appreciate your feedback!

8/10 Good

Munazza

Stayed 2 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you for your rating! We're glad to hear that your overall experience was positive. If there's anything specific you enjoyed or any areas where you feel we could improve, please feel free to let us know. We appreciate your feedback!

10/10 Excellent

Camelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Great staff?
Stayed 1 night in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you so much for taking the time to leave us a review!

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a prime location. Enjoyed the stay.
Stayed 3 nights in Apr 2024
Response from Alexandria on 15 Apr 2024
Location, location, location! Thank you so much for staying with us and we're thrilled to hear that you enjoyed your stay.

10/10 Excellent

Wim, Monmouth Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view at the roof top bar! We watched the presidential motorcade go by from our room window!! Walking distance to everything around the White House, in fact, afer dinner we took a quick walk around the White House before going up to the roof top bar for some drinks. Excellent place to stay in Washington DC.
Stayed 1 night in Apr 2024
Response from Hotel Washington on 15 Apr 2024
It sounds like you had a fantastic experience! I'm thrilled to hear that you enjoyed the amazing view from our rooftop bar and even got to see the presidential motorcade. It's great that our location was convenient for exploring the White House and other attractions!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a nice rooftop bar and friendly service. Elevator was small, slow and always crowded, but otherwise had a great stay!
Stayed 2 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm glad to hear that you enjoyed our great location, rooftop bar, and friendly service. I'm sorry to hear about the inconvenience with the elevator!

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I visited DC to see the cherry blossoms. We had a wonderful 3-night stay at Hotel Washington -- from the friendly front desk to our cozy room with a great view. We also had breakfast at the hotel restaurant (all 3 mornings we were there) and the food was delicious, and the service was great. We also liked the location of the hotel....could walk to all the major memorials, monuments, White House, museums, etc. Would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
It sounds like you had a fantastic visit! I'm delighted to hear that you and your mom enjoyed your stay at Hotel Washington, from the cozy room with a great view to the delicious breakfast and excellent service. We're thrilled that our location was convenient for exploring the city's attractions!

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Great location, pleasant staff. $15 “credit” for breakfast from $40 resort fee was an interesting concept. Room amenities were fair. Broken toilet paper holder, broken bathroom mirror light. One bath towel and no robe. I expected better for the price. I’m
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm glad to hear that you appreciated our great location and found our staff pleasant. I apologize for the issues you experienced with the room amenities. Your feedback is important to us, and I will ensure that these concerns are addressed with our team.

8/10 Good

Khoi, Los Angeles

Stayed 4 nights in Apr 2024

8/10 Good

Gwen

Liked: Cleanliness, staff & service
HVAC and some facilities were a little worse for wear. Noise level not great because of partyers until 5 am each morning, but the room itself was nice. Location location location.
Stayed 2 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
Location is right! We are thrilled to hear you were able to take advantage of the prime location in Washington D.C.! I'm sorry to hear about the issues you experienced with the HVAC and noise levels during your stay. We appreciate your understanding and are glad to hear that you found the room itself nice. Your feedback is important to us, and we will work to address these issues to improve the overall experience for our guests.

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely looking building, lovely inside but the reception staff weren’t particularly friendly or enthusiastic. The room had no view with a constant drone of air con, when asking to move to a quiet room this seemed like hard work. Room service was poor with no chance of a cuppa at 9.30pm. No kettle, ok if you wanted coffee. 3 in our room and complimentary water wasn’t flowing. Overall disappointed with the hotel, excellent location though.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm sorry to hear about the issues you experienced during your stay. It's disappointing to hear that the room did not meet your expectations, especially with the noise from the ice machine and the elevator situation. We were sold out so we apologize for not being able to move you to another room! Additionally, I apologize for the inconvenience caused by the broken elevator and the delay in fixing the lighting. Your feedback is valuable, and I will share it with our team to ensure we improve in these areas. In the future, we do have kettles upon request if you would like one! We would be able to bring one to the room for you.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Apr 2024
Response from Rooms Management Team on 9 Apr 2024
Hello Tina, Thank you for taking the time to share a review. We are thrilled to see you enjoyed your time with us. Thank you for choosing our hotel we appreciate for your business.Best Regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 10 Apr 2024
Thank you so much for your business and review!

2/10 Terrible

Heather

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed in Hotel Washington for the Cherry Blossom 10 mile race. You'd think that a hotel would consider that a race that brings in 18,000 runners might want to have a good night sleep the night before (and their hotel is right next to starting line so a large amount of runners are in your hotel. However, this wasn't the case - there was a huge hiphop party in the hotel that night so the restaurant wasn't even useable to hotel guests. Once the party wrapped up the rooftop bar had pounding music until 1am and then the elevators opening and closing and people in the halls screeching and talking on phones until all hours of the morning. I ultimately put on white noise machine but got very little sleep in a place meant for sleeping. Horribly disappointed did not have this same experience when it was W hotel. Rooms clean and nice and front desk staff polite. Long waits for elevator and even planner needs to think ahead.
Stayed 1 night in Apr 2024
Response from Alexandria on 10 Apr 2024
I'm sorry to hear about your experience during your stay for the Cherry Blossom 10-mile race. Your feedback is important to us, and I apologize for any inconvenience or discomfort you experienced due to the noise from the party and other guests.We strive to provide a comfortable and enjoyable experience for all our guests, especially during special events like the Cherry Blossom race. I'll make sure to pass along your feedback to our team to ensure that we can better accommodate our guests in the future. We value your feedback and appreciate your business with us!

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Very convenient location.
Stayed 3 nights in Apr 2024
Response from Rooms Management Team on 9 Apr 2024
Dear Matthew, Thank you for taking the time to share a review. We are glad to know your stay was wonderful. Thank you for choosing our hotel we appreciate for your business.

2/10 Terrible

Kristen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Cramped and noisy- they had a party going on till 1am the night before a flight. You could feel the bass from the music 4 floors below. Really unfit for a good nights stay. But if you want to party…it’s a spot to do so
Stayed 1 night in Apr 2024
Response from Hotel Washington on 10 Apr 2024
I'm sorry to hear that your stay was disrupted by noise from a party. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We strive to provide a peaceful environment for all our guests and will look into ways to prevent similar disturbances in the future.

8/10 Good

Jennifer

Stayed 1 night in Apr 2024
Response from Alexandria on 28 Apr 2024
Thank you so much for taking the time to give us a review!

10/10 Excellent

William

Travelled with partner
Liked: Amenities
It was very clean, and on such a busy weekend, the staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Hotel Washington on 7 Apr 2024
We're delighted to hear that you found Hotel Washington very clean and that our staff was friendly, even during a busy weekend. Your comfort and satisfaction are our top priorities, and we're thrilled that we could provide you with a pleasant stay.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Washington. on 6 Apr 2024
Hello Mary Thank you for your review. Your feedback is very important to us.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to many major tourist sites.
Stayed 3 nights in Mar 2024
Response from Hotel Washington on 4 Apr 2024
Dear Heather thank you for sharing your feedback. We love our location too. We are glad to hear your overall experience was good.

10/10 Excellent

Jackie M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the location is PERFECT! Second, a shout out to Ermilito at the front desk who made our "Girl's Birthday Weekend" a fabulous event from check-in to every little detail! And, a shout out to the Bar and the Dining Staff who were friendly, awesome and made us want the hotel "Dining areas" and Vue as our everyday restaurants! After being there for five days, it felt like home!
Stayed 5 nights in Mar 2024
Response from Hotel Washington on 4 Apr 2024
Dear Jackie, thank you so much for taking time to view our hotel and share you experience with us and fellow travelers. We agree, our location is perfect. We are thrilled to hear that Ermilita and our Bar and dining staff took good care of you and your friends. Hope to see you again in not-so-distant future.

10/10 Excellent

Steve

Stayed 3 nights in Mar 2024
Response from Robert M on 23 Apr 2024
Thank you for sharing your excellent stay with your fellow travelers and us. We appreciate your business.

10/10 Excellent

arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to sites/attractions nothing
Stayed 4 nights in Mar 2024
Response from Hotel Washington on 4 Apr 2024
Hello Arnold. Thank you for taking the time to review our hotel.

10/10 Excellent

Aldrena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and provided top tier service! My family and I had a wonderful experience.
Stayed 3 nights in Mar 2024
Response from Hotel Washington on 4 Apr 2024
Hello Aldrena. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us.

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Washington. on 4 Apr 2024
Hello Luis. Thank you for sharing your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you want to visit the National Mall
Stayed 1 night in Mar 2024
Response from Thank you - Hotel Washington on 3 Apr 2024
We're glad to hear you found Hotel Washington to be a great place to stay for visiting the National Mall! Our convenient location makes exploring the Mall and its many attractions easy and enjoyable. We hope you had a fantastic time exploring the area!

8/10 Good

Zhihang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Close to tidal basin.
Stayed 2 nights in Mar 2024
Response from Thank you - Hotel Washington on 3 Apr 2024
That's great to hear! Being close to the Tidal Basin must have been convenient for exploring the area. We're glad you enjoyed your room and the proximity to such a beautiful spot in DC!

10/10 Excellent

Derrick, Yorktown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time staying here!
Stayed 3 nights in Mar 2024
Response from Thank you - Hotel Washington on 3 Apr 2024
We're thrilled to hear that you always have a great time staying with us!

4/10 Poor

Tovah

Travelled with family and small children
Liked: Amenities
Probably the worst service I have had at a hotel above a chain hotel. LOTS of attitude and lack of attention to detail. From the front desk saying they would make us a dinner reservation, to being told we didn’t have a reservation and we could sit and wait (without the slightest idea of how long it would be), to room service bringing two desserts (instead of three) and only one set of silverware for the two desserts. The only saving grace was that the hotel is beautiful and well-appointed. Truly disappointed.
Stayed 1 night in Mar 2024
Response from Thank you - Hotel Washington on 3 Apr 2024
I'm truly sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and I apologize for the lapses in attention to detail and the attitude you encountered. Your feedback is valuable, and I assure you we will address these issues with our team to ensure improvements are made. I'm glad to hear that you found the hotel beautiful and well-appointed, but I understand that excellent service is equally important. If there's anything we can do to make it right, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple of times now and we love it. It has a creative vibe, and hosts a lot of events, so the lobby scene makes for good people watching. Fun rooftop bar. The rooms are comfortable, beds are amazing. We love the breakfasts, too, though the kitchen can be a bit slow when they are crowded. There are many walkable restaurants, stores, and sights in the area. The buzz of downtown DC is here!
Stayed 4 nights in Mar 2024
Response from Thank you - Hotel Washington on 3 Apr 2024
We're thrilled to hear that you love staying with us! It's fantastic that you enjoy the creative vibe, events, and people watching in our lobby. We're also delighted that you appreciate our rooftop bar, comfortable rooms, and amazing beds. Your feedback about breakfast and the kitchen is noted, and we'll work on improving our service during busy times. We're glad you enjoy the area's walkability and the vibrant atmosphere of downtown DC. Thank you for your kind words!