Exterior

Reviews of Hotel Washington

4.5 out of 5
Hotel Washington
515 15th Street, NW, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1651 reviews" "
Rating 8 - Good. 306 out of 1651 reviews" "
Rating 6 - Okay. 136 out of 1651 reviews" "
Rating 4 - Poor. 58 out of 1651 reviews" "
Rating 2 - Terrible. 49 out of 1651 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very, very small.
Stayed 3 nights in May 2024

10/10 Excellent

Martha

Business traveller
Liked: Staff & service, property conditions & facilities
Great service at check in, all the restaurants and bar. Super location close to major sites.
Stayed 3 nights in May 2024

8/10 Good

Kristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 out of 3 Elevators were out of service the first day we arrived. Room service trays littered the hallway and stayed there for as long as a day. Otherwise, restaurant and staff were more than excellent.
Stayed 2 nights in May 2024
Response from Rooms Management Team on 13 May 2024
Hello Kristina, Thank you for taking the time to share your stay with us. We apologize about the elevator situation that happened during your stay. We understand how this could have affected your stay. We have shared your comments with the appropriate team members to ensure we avoid similar situations in the future. Thank you very much for staying with us, we truly appreciate your business.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but we didn’t expect anything too big, being that this is in the heart of DC.
Stayed 4 nights in May 2024
Response from Alexandria on 13 May 2024
I'm glad to hear that the room size was within your expectations. If there's anything else you'd like to share about your stay or if there's anything I can assist you with, please let me know!

6/10 Okay

SHEFALI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is not what I expected, it should be marketed as a party hotel. The lobby was extremely loud all the voices from the seating area combined with the loud music made the check in process difficult although Mary did her best and was very nice. She also gave a room on a lower floor so I wouldn’t be disturbed by loud music from the bar upstairs. I find this ironic since I received a text to turn down the volume of my tv at some point. The rooms are small but fine and clean housekeeping did a very good job everyday and were very friendly. I found the valet people a bit off nobody greeted you acted like they weren’t part of the hotel staff, also everybody coming and going used one door even though it was a double door. There was no one to navigate that. Lastly the doors bang loudly when people come and go all hours of the day and night so that did not make for a restful stay, maybe that’s why my tv was a bit loud.
Stayed 3 nights in May 2024
Response from Alexandria on 13 May 2024
I'm sorry to hear that your stay at Hotel Washington didn't meet your expectations. It sounds like the noise levels and some aspects of the service were disappointing. Your feedback about the lobby noise, valet staff, and door situation is valuable, and I'll make sure to pass it along to the hotel management for their review. I'm glad to hear that Mary was able to assist you with a quieter room. If there's anything else you'd like to share or if there's anything I can assist you with, please let me know.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexandria on 13 May 2024
AH-MAZING! Thank you so much for staying with us!

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024
Response from Alexandria on 13 May 2024
If there were any specific areas that you felt could have been improved or if there's anything you'd like to share about your stay, please let me know. Your feedback is important!

10/10 Excellent

Gillian, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new hotel in Washington. I won’t stay anywhere else.
Stayed 2 nights in Mar 2024
Response from Alexandria on 13 May 2024
That's great to hear! I hope your new hotel in Washington exceeds your expectations and provides you with a wonderful stay. If you need any recommendations or assistance in the future, feel free to reach out.

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Location near White House, walked to Smithsonian, Fords theater, Washington monument. Very nice hotel, great view from rooftop bars
Stayed 2 nights in May 2024
Response from Alexandria on 11 May 2024
It sounds like you had a fantastic time exploring DC! Hotel Washington's location does make it a perfect spot for soaking in all the history and beauty of the city. Did you have any standout experiences or favorite moments from your trip?

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, excellent staff.
Stayed 4 nights in Apr 2024
Response from R Maria on 10 May 2024
We're delighted to hear that you enjoyed our location and that our staff made your stay excellent! Thank you for taking the time to share your positive feedback.

8/10 Good

Michelle

Business traveller
Liked: Staff & service
Location was perfect for my agenda. The front desk staff and door man were great. The first day I found hair on one of the towels and it really put me off. Otherwise everything was pretty good.
Stayed 5 nights in Apr 2024
Response from R Maria on 10 May 2024
Thank you for your feedback. We're glad to hear that our location and staff were positive aspects of your stay. However, we apologize for the issue you encountered with the towel cleanliness. We take cleanliness very seriously and will address this with our housekeeping team to ensure it doesn't happen again.

10/10 Excellent

meri, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 3 nights in Apr 2024
Response from R Maria on 10 May 2024
We're delighted you found our location convenient and enjoyed the friendly service from our We appreciate your business. Thank you for staying with us.

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for exploring DC, beautiful views from corner rooms, great food options near by
Stayed 3 nights in May 2024
Response from R Maria on 10 May 2024
It sounds like you had an excellent time exploring DC! Our corner rooms do offer some of the best views of the city, and we're thrilled you enjoyed them. We strive to provide convenient access to delicious dining options nearby to enhance your stay. Thank you for choosing to stay with us,

2/10 Terrible

PHILIP

Stayed 1 night in May 2024
Response from R Maria on 10 May 2024
I'm sorry to hear that your experience fell short of expectations. At Hotel Washington we strive to provide an excellent experience for every guest.

4/10 Poor

Charlotte

Travelled with partner
Disliked: Property conditions & facilities
Great location but unacceptable noise from the rooftop bar on Friday and Saturday. Even when we moved room — 6 floors down — the 2nd night you could still hear it. It half ruined a weekend vacation. Front desk nice and welcoming but small requests didn’t seem to get communicated to housekeeping or bellhop which is just annoying. I wouldn’t stay here again until they closed down the bar. It’s a hotel, not a nightclub.
Stayed 2 nights in May 2024
Response from Robert on 6 May 2024
Thank you for choosing Hotel Washingotn and taking the time to share your feedback. We never want to see guest leave with no plan on ever retuning. If there is anything I might be able to do to assist please be sure to let me know, my email is rhartz@thehotelwashingotn.com

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from R Maria on 10 May 2024
I'm sorry to hear that your experience didn't meet your expectations. We strive for a perfect stay every time.

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in May 2024
Response from Robert H. on 6 May 2024
Thank you for the great review and staying with us at Hotel Washington!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexandria on 3 May 2024
Thank you for the perfect rating! We're delighted to hear that you had such a wonderful experience at Hotel Washington. Providing excellent service and accommodations is our priority, and we're thrilled that we hit the mark for you!

10/10 Excellent

JANE, Maitland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattresses on both beds in-sleepable. Told check out clerk. Everything else was wonderful!
Stayed 4 nights in Apr 2024
Response from Alexandria on 3 May 2024
Thank you for your feedback, and we're glad to hear that overall, you enjoyed your stay. However, we're sorry to hear about the issue with the mattresses. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We'll make sure to address this matter promptly. If there's anything else we can do to improve your next stay, please let us know!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and convenient to all landmarks. 10/10 recommend
Stayed 2 nights in Apr 2024
Response from Alexandria on 1 May 2024
We're delighted to hear that you found our hotel very clean and convenient to all landmarks. Thank you for recommending us with a 10/10 rating! If there's anything else you need or if you plan to visit us again, please let us know!

10/10 Excellent

Sharath, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Alexandria on 3 May 2024
Thank you so much for taking the time to leave this review! We can't tell you how much we appreciate your business with us.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with an indoor room, it was very small. The bathroom counter was tiny. The bed was comfortable and the room was clean. It was nice that they gave you waters each day. It was close to a lot of the monuments. It was a nice hotel just super tiny rooms with limited outdoor light.
Stayed 5 nights in Apr 2024
Response from Alexandria on 1 May 2024
Thank you for sharing your experience with us. We're glad to hear that you found the bed comfortable, the room clean, and appreciated the daily waters. It's great that you found our location convenient for visiting the monuments. We apologize for any inconvenience caused by the small size of the room and the limited outdoor light. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience. If there's anything else you'd like to share or if there's anything we can do to make your next stay more enjoyable, please let us know.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and everyone was so friendly definitely will be back
Stayed 1 night in Apr 2024
Response from Alexandria on 1 May 2024
We're thrilled to hear that you had a great experience with us! It's wonderful to know that you found the room great and that everyone was friendly!

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location - staff was friendly and always helpful
Stayed 5 nights in Apr 2024
Response from Alexandria on 1 May 2024
We're thrilled to hear that you loved our hotel's location and that our staff were friendly and helpful during your stay. It's our goal to provide exceptional service, and we're glad we could make your stay enjoyable. If there's anything else you need or if you plan to visit us again, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexandria on 1 May 2024
Thank you so much for this ICONIC review!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great only downside was the parking paying for $$ for room and then $$ for parking ridiculous
Stayed 2 nights in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for your positive feedback! We're glad you enjoyed your stay at our property. We understand that parking prices can be a concern, and we strive to align our rates with those in the surrounding area. We appreciate your understanding and hope that the overall experience exceeded your expectations.

10/10 Excellent

Abubacker

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Alexandria on 1 May 2024
Thank you so much for this AH-mazing review!

8/10 Good

Hans, Houston

Travelled with family
Liked: Cleanliness, staff & service
Location within walking distance from national mall. Older hotel with remodeled rooms. Bathroom was very tiny. Beds were very comfortable.
Stayed 6 nights in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for sharing your feedback! We're glad to hear that you found the location convenient for exploring the National Mall and that you enjoyed the comfortable beds in our remodeled rooms. We appreciate your comments about the bathroom size and will take them into consideration as we strive to improve our accommodations.

10/10 Excellent

HENRY, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All beautiful
Stayed 2 nights in Apr 2024
Response from R Maria on 29 Apr 2024
Hello HenryThank you for this glowing review. A perfect stay is what we strive for each and every time.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2024
Response from Robert M on 29 Apr 2024
Thank you for sharing your awesome Hotel Washington experience, we are happy to hear our location was convenient. We appreciate your business.

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and great service.
Stayed 2 nights in Apr 2024
Response from Alexandria on 28 Apr 2024
Thank you for your kind words! We're thrilled to hear that you had an awesome experience at our property and enjoyed the great service.

10/10 Excellent

Chelsea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location; absolutely lovely rooms.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 25 Apr 2024
Thank you for your kind words! We're thrilled to hear that you found our location convenient and our rooms lovely!

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right next to the White House and National Mall. Clean hotel, great service. It was my birthday so they gave me a surprise bottle of wine in my room. Cons: 1) elevators are small and slow (this is an old hotel that’s been remodeled but the elevators are original I think) and 2) the wait to get a seat or order take out at the hotel restaurant is long and I was not immediately greeted by a host. Ultimately, I would stay at this hotel again and recommend it.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 25 Apr 2024
Thank you for choosing to celebrate your birthday with us! We're delighted to hear that you enjoyed our convenient location, clean rooms, and great service. Your feedback about the elevators and restaurant experience is valuable, and we'll use it to improve our services!

4/10 Poor

Stephen, Baltimore

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For $700 a night, we got a small room facing an interior courtyard. In the bathroom, no robes and one (!) plastic glass wrapped in plastic. Holiday Inn at least gives you two glasses! Location is great, so stay at the Willard instead!
Stayed 1 night in Apr 2024
Response from Alexandria on 25 Apr 2024
I'm sorry to hear that your recent stay fell short of expectations. We strive to provide a memorable experience for all our guests and regret that we missed the mark during your visit. Your feedback regarding the room amenities and value for money is important to us, and we'll address these issues to enhance our guests' experience. We understand your frustration and hope you'll consider giving us another chance in the future!

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular! Everyone was so kind and took excellent care of us. The food was amazing and we will be coming back soon!
Stayed 3 nights in Feb 2024
Response from Robert M on 24 Apr 2024
We're thrilled to hear that you had a spectacular experience during your stay with us! Providing exceptional service and delicious food is what we strive for, and we're delighted that we could exceed your expectations. Thank you for your kind words.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything that it promised to be plus they gave us an upgrade from a room to a suite . Was amazing!
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
That sounds like an incredible experience! It's great to hear that Hotel Washington not only met but exceeded your expectations. Upgrades to suites can really make a stay memorable. If there's anything else you'd like to share about your stay or if you need assistance with anything related to Hotel Washington, feel free to let me know!

10/10 Excellent

Liliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
Ah- Mazing! Thank you so much for your review!

8/10 Good

Avi, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Do not use rooms x647 - tiny, strange design, no work table. Especially if you stay for more than one day and need to work for hours in the room.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 22 Apr 2024
I'm sorry to hear about your experience with your room! If you have any specific preferences for your next visit or need assistance finding a more suitable room for your needs, please let me know.

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across the street from the White House and the Vue restaurant is an amazing place to eat at the top of the hotel with a generous “Vue”.
Stayed 3 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you so much for taking the time to leave us a review!

8/10 Good

Jennifer Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the political wallpaper in our bathroom!
Stayed 4 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you for your rating! We're glad to hear that your overall experience was positive, and the wallpaper was a HIT! If there's anything specific you enjoyed or any areas where you feel we could improve, please feel free to let us know. We appreciate your feedback!

8/10 Good

Munazza

Stayed 2 nights in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you for your rating! We're glad to hear that your overall experience was positive. If there's anything specific you enjoyed or any areas where you feel we could improve, please feel free to let us know. We appreciate your feedback!

10/10 Excellent

Camelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Great staff?
Stayed 1 night in Apr 2024
Response from Alexandria on 18 Apr 2024
Thank you so much for taking the time to leave us a review!

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a prime location. Enjoyed the stay.
Stayed 3 nights in Apr 2024
Response from Alexandria on 15 Apr 2024
Location, location, location! Thank you so much for staying with us and we're thrilled to hear that you enjoyed your stay.

10/10 Excellent

Wim, Monmouth Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view at the roof top bar! We watched the presidential motorcade go by from our room window!! Walking distance to everything around the White House, in fact, afer dinner we took a quick walk around the White House before going up to the roof top bar for some drinks. Excellent place to stay in Washington DC.
Stayed 1 night in Apr 2024
Response from Hotel Washington on 15 Apr 2024
It sounds like you had a fantastic experience! I'm thrilled to hear that you enjoyed the amazing view from our rooftop bar and even got to see the presidential motorcade. It's great that our location was convenient for exploring the White House and other attractions!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a nice rooftop bar and friendly service. Elevator was small, slow and always crowded, but otherwise had a great stay!
Stayed 2 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm glad to hear that you enjoyed our great location, rooftop bar, and friendly service. I'm sorry to hear about the inconvenience with the elevator!

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I visited DC to see the cherry blossoms. We had a wonderful 3-night stay at Hotel Washington -- from the friendly front desk to our cozy room with a great view. We also had breakfast at the hotel restaurant (all 3 mornings we were there) and the food was delicious, and the service was great. We also liked the location of the hotel....could walk to all the major memorials, monuments, White House, museums, etc. Would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
It sounds like you had a fantastic visit! I'm delighted to hear that you and your mom enjoyed your stay at Hotel Washington, from the cozy room with a great view to the delicious breakfast and excellent service. We're thrilled that our location was convenient for exploring the city's attractions!

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Great location, pleasant staff. $15 “credit” for breakfast from $40 resort fee was an interesting concept. Room amenities were fair. Broken toilet paper holder, broken bathroom mirror light. One bath towel and no robe. I expected better for the price. I’m
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm glad to hear that you appreciated our great location and found our staff pleasant. I apologize for the issues you experienced with the room amenities. Your feedback is important to us, and I will ensure that these concerns are addressed with our team.

8/10 Good

Khoi, Los Angeles

Stayed 4 nights in Apr 2024
Response from Alexandria on 3 May 2024
Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific you think we could improve on to make your next stay even better, please don't hesitate to let us know.

8/10 Good

Gwen

Liked: Cleanliness, staff & service
HVAC and some facilities were a little worse for wear. Noise level not great because of partyers until 5 am each morning, but the room itself was nice. Location location location.
Stayed 2 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
Location is right! We are thrilled to hear you were able to take advantage of the prime location in Washington D.C.! I'm sorry to hear about the issues you experienced with the HVAC and noise levels during your stay. We appreciate your understanding and are glad to hear that you found the room itself nice. Your feedback is important to us, and we will work to address these issues to improve the overall experience for our guests.

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely looking building, lovely inside but the reception staff weren’t particularly friendly or enthusiastic. The room had no view with a constant drone of air con, when asking to move to a quiet room this seemed like hard work. Room service was poor with no chance of a cuppa at 9.30pm. No kettle, ok if you wanted coffee. 3 in our room and complimentary water wasn’t flowing. Overall disappointed with the hotel, excellent location though.
Stayed 3 nights in Apr 2024
Response from Hotel Washington on 15 Apr 2024
I'm sorry to hear about the issues you experienced during your stay. It's disappointing to hear that the room did not meet your expectations, especially with the noise from the ice machine and the elevator situation. We were sold out so we apologize for not being able to move you to another room! Additionally, I apologize for the inconvenience caused by the broken elevator and the delay in fixing the lighting. Your feedback is valuable, and I will share it with our team to ensure we improve in these areas. In the future, we do have kettles upon request if you would like one! We would be able to bring one to the room for you.