All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 42 out of 100 reviews" "
10 - Excellent
42
Rating 8 - Good. 40 out of 100 reviews" "
8 - Good
40
Rating 6 - Okay. 15 out of 100 reviews" "
6 - Okay
15
Rating 4 - Poor. 2 out of 100 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 100 reviews" "
2 - Terrible
1
9.0/10
Cleanliness
8.8/10
Staff & service
6.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Anna, Mississauga
Travelled with family
13 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location, staff and breakfast, but it is an old hotel.
Anna
Stayed 3 nights in Apr 2024
4/10 Poor
theresa
Travelled with partner
25 Sept 2023
Disliked: Amenities
Hotel is old and needs renovation. Food was poor quality, beds uncomfortable and small.
This hotel is very close to my customer and comfortable enough for a short stay. If you want to go out looking for shops and restaurants it is not in the best location, but there is a shopping centre quite near.
We use this hotel for its location close to our customer, but it is great for many other reasons: big room with excellent Wifi. Nice breakfast. Polite receptionists. we got an early check in with no problem.
Bernard
Stayed 1 night in Jul 2018
8/10 Good
Ace
9 Jun 2018
Liked: Cleanliness, staff & service
Ace
Stayed 2 nights in Jun 2018
Response from Katarzyna Jerczyńska on 26 Jun 2018
Thank you for staying with us. We appreciate your feedback!
Best Regards,
Very nice beds, calm atmosphere, Nice people working there, clean, good smell, very satisfied, it was located close to the bus stop, we are very satisfied ;)
Geir
Stayed 1 night in May 2018
Response from Katarzyna Jerczyńska on 8 Jun 2018
Dear Guest,
Thank you for staying with us. We appreciate your feedback! We hope to see you next time.
Best Regards
Nice place to stay. The staff were mostly friendly but some really didn’t want to be bothered. Most of the staff spoke English but was a little troublesome. But we all tried and everything worked out fine. The AC in the room only blew hot air and I immediately stripped off the plastic bedsheet since it wouldn’t let your body breathe. So, you’d get sweaty just sitting on it. Parking can for sure be a challenge even though they “have parking”.
Overall, they tried. Not always trying very hard to be nice to travelers that have never been to Poland before.
David
Stayed 5 nights in May 2018
Response from Katarzyna Jerczyńska on 8 Jun 2018
Dear Guest,
Thank you for staying with us. We appreciate your feedback. Apologize for any inconvenience. Hospitality and Guest's well-being are our priority.
We hope to see you next time!
Best Regards,
A 3 * hotel that offers a 5* service. Friendly and helpful staff with a very good variety in foods. Large rooms which are kept spotless. A great experience.
This hotel is an excellent reasonably priced business hotel. The staff are efficient and helpful, and rooms are well furnished, clean and comfortable.
The only downside is that the area the hotel is located in is pretty far out of town - around 30 to 45 minutes by taxi so do make sure that this location is convenient for your needs.
This is a very good hotel but just a bit too far out of town with noconnections to the centre apart from a taxi - whcih is about 70 zloty.
A taxi ride from Chopin airport would be about 60 zloty also.
Rooms are clean, spacious and staff are very firendly. A very good hotel. Great if you do not want to stay in the centre or don't mind commuting in.
There is, in case of need, a shopping center at back and a 24 hour gas and convenience store across the street. There is also a bus stop nearby. It will take you about 30 minutes to the metro station, then another 15 minutes or so to the old town. So, the hotel is distant, but it is brand new and the rooms are SUPER.
HOTEL OBVIOUSLY GEARED UP FOR BUSINESS TRAVELERS CLOSE PROXIMITY OF WARSAW VERY FRIENDLY EFFICIENT AND POLITE SERVICE. STAFF TOTALLY ATTENTIVE. GOOD RESTAURANT I WILL LOOK OUT FOR OTHER DE SILVA HOTELS IN THE FUTURE. ROOM NOT CLEANED ON ONE DAY (HENCE A 4 INSTEAD OF 5) HOWEVER PROMPTLY SORTED WITH NO FUSS AND NO EXCUSES .
Obsługa w recepcji jak zawsze miła, elastyczna, otwarta na potrzeby gości, choć sporo uczniów, którzy jeszcze nie do końca są wprowadzeni. Dobry hotel na krótkie pobyty biznesowe.
Obsługa w recepcji jak zawsze miła, elastyczna, otwarta na potrzeby gości, choć sporo uczniów, którzy jeszcze nie do końca są wprowadzeni. Dobry hotel na krótkie pobyty biznesowe.
Obsługa w recepcji jak zawsze miła, elastyczna, otwarta na potrzeby gości, choć sporo uczniów, którzy jeszcze nie do końca są wprowadzeni. Dobry hotel na krótkie pobyty biznesowe.
The hotel was very clean, but the furnishings were a bit dated. The staff was wonderful and friendly. I had an issue with the air conditioner, as it was impossible to control it from the room.
To kolejny hotel tej sieci. Polecam. Polski kapitał!
Krzysztof
Stayed 1 night in Jul 2020
10/10 Excellent
Katarzyna
22 Jul 2020
Katarzyna
Stayed 1 night in Jul 2020
6/10 Okay
Verified traveller
Travelled with family
20 Jul 2020
Liked: Staff & service
Almost ok hotel
The first panic was to find the hotel - our navigator got us near Warszawa in the middle of the rush hour; and next, when we actually found the hotel, the exit was blocked with construction workers. But the lady at the reception was very polite and helpful and our room was also a good size for three of us - so the accommodation was ok for a one night stay. Due to the corona restriction, the breakfast was a bit confusing.