Cari Motel di Waltham Cross

"Be aware that the photos on this website and others are misleading. I was lead to believe from these that the rooms were in the old stable block, where we have stayed before and they are really nice. However our room was in the main house which is currently undergoing a major refurbishment and really shouldn’t be open to the public. There was no carpet in any main areas or our room, just concrete flooring. The room was cold and unwelcoming and certainly not rustic as described. We had to go...

"No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff"

"The hotel was perfect for a 4 night stay in London. The location was so central and near a subway station. The room was clean, and the bed was comfy. Just be mindful if you book the King deluxe room, the bed is more of an XL double. It worked for four nights. The breakfast was wonderful, with many healthy options to choose from. The staff were all very helpful and friendly."

"There was a deposit to be taken upon arrival which we were not made aware of when booking. The room was so small for the amount you pay, and we stayed two nights. The tv did not even have Netflix or anything, which one would expect when paying so much and in such a modern hotel. Good thing we took our PlayStation and connected it. Clean and modern, however, definitely would not stay again even if it were much cheaper and closer to everything."

"The staff were excellent. They were all very helpful. The hotel is in a very good location. The room was a lovely size however it was very cold and the heating didn’t work. We went to reception who showed us another room on the same floor but the heating didn’t work there either. I don’t think the heating worked in the hotel. We were offered a portable heating and an extra blanket. When you are paying a premium price for a room, I expect to be warm!!! No compensation was offered at all - very...

"Great location. Generally helpful staff Shower did not work well and was never fixed properly despite our request. Room was too warm at night and thermostat was not adjusted despite out request."

"The staff was amazing, from Vi helping me with my room change after I extended my stay to another lovely staff member finding my business credit card and personally bringing it to my room. Super amazing and accommodating! However, when I was at dinner, one of your staff members made a rude side comment about how much I was eating. At first, I thought it was another patron, but finding out it was actually a member of your staff was extremely disheartening. I’m currently recovering from an eating...

"Excellent location to discover London. Friendly reception and very helpfull personnel"

"The hotel is very presentable and nice, clean spacious room. The bathroom is great and had very nice toiletry products. However there were two drawbacks for us. First the beds and the pillows were very uncomfortable: the mattress was too soft and the pillows rock hard. Also the breakfast was a disappointment. Not very fresh vegetables, and overall limited selection."