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Reviews of Horseshoe Bay Lodge

2.5 out of 5
Horseshoe Bay Lodge
8098 Hawthorn Trail N.W., Walker, MN

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelly, Detroit Lakes

Travelled with group
Liked: Cleanliness
The property was beautiful outside. Fall is a great time to go to Walker. When we checked in the receptionist, she was nice and bubbly. However, when we went to the restaurant/bar for dinner, it was closed. Nothing was mentioned when we booked it. That was one of the main reasons we wanted to stay there. There was another party wanting to know when breakfast is served and they laughed and said no breakfast. It is 10 miles or so into town. The rooms were nice and large. Called and Asked for More cups and coffee in the morning and said they would bring us some. Never did.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a beautiful area of Leech Lake. The room was spacious and gad great view. There was no restaurant service on Saturday or Sunday.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We really liked the setting and the accommodations. The grounds and rooms were very nice. There really were no staff around-the restaurant was closed due to no cook. Office was not open during office hours posted. We had everything we needed but it would have been nice to have staff available and the restaurant open.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was so incredibly friendly. Beautiful location. Great amenities. Very quiet and family oriented.
Stayed 1 night in Aug 2019

6/10 Okay

Linda

Liked: Cleanliness, staff & service
No restaurant was a big disappointment and steps could use a railing to upper level rooms
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
They did not provide clean towels every day their restaurant service was horrible I had to wait a hour for a frozen pizza
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All the staff quit.. There was no food anywhere no pop in pop machines NOTHING!! Just really sucked with 2 small kids and NO food. FILL ALL THOSE VENDING MACHINES WE NEED TO EAT!!!!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
There was some issue with their reservation system. It amounted to us waiting nearly an hour to get checked in. The room was OK. The vending machines were completely empty.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds on this property are very well taken care of. We love the easy access to the beach.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leech Lake Fishing
Horseshoe Lodge and surrounding area were beautiful with very friendly staff and harbor crew. Was a shame that the town of Walker had yet to awaken from the winter break.
Stayed 2 nights in May 2019
Response from Lexi on 29 May 2019
We appreciate the positive feed back and we are glad you enjoyed your stay with us! :)

10/10 Excellent

BrentKastner, minneapolis, mn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a fun mid-winter getaway into the northern parts of minnesota. I think we might have been the only guests on the property but everything was great. I love the small towns near Walker, great breakfasts, and the pool was nice and relaxing in the evening. Brent Kastner
Stayed 2 nights in Mar 2019
Response from Lexi on 23 Apr 2019
Wow, thank you Brent. I am more than glad to hear that you had a nice time with us here! We look forward to seeing you again :) Happy Trails!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding weekend
Amazing view of Leech Lake in Walker, MN!
Stayed 1 night in Mar 2019
Response from Lexi on 15 Apr 2019
Thank you so much for the kind words :) we greatly appreciate it!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
liked the location. consider coming back to see in the summer
Stayed 3 nights in Feb 2019
Response from Lexi on 28 Feb 2019
We would love to have you back in the summer time! I am more than glad to hear you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it has a Bar Restaurant on site. staff very pleasant
Stayed 2 nights in Feb 2019
Response from Lexi on 28 Feb 2019
Thank you for the kind words! It is very much appreciated :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Lexi on 15 Apr 2019
Thank you:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice location. Gross smells. But overall fantastic
Stayed 1 night in Sep 2018

8/10 Good

AMD, Apple Valley, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious hotel room overlooking the lake; fireplace was a nice touch. Food in restaurant was good but coffee was luke warm at best even after asking for a different cup. Wait staff were difficult to understand due to foreign accents. Overall a pleasant trip and the resort is lovely.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2018

8/10 Good

Chia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were there for an ice fishing trip on horshoe bay, so this was a super convenient location just off the shore and the price was right. Pros: -Large spacious room -Comfy beds -Nice large pool area for kids -Nice view from room ( although not as close to lake as advertised, i think a bit misleading) -generous amounts of toiletries Cons: -noticeable cigarette odors in the hall that seeps into the rooms -super small non absorbent bath towels (bring your own) -need to bring your own hair dryer -there is a fireplace as advertised, but u have to purchase wood -no phone in the rooms to call front desk -heating/cooling in the unit is outdated and super loud. Everytime it starts up, it wakes you up.
Stayed 1 night in Mar 2018

6/10 Okay

Kia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The woman at the check in desk did not bother to greet us at all. The hotel also ran my card for payment days before I even checked in. Otherwise, the room was large, clean and comfortable.
Stayed 1 night in Mar 2018

8/10 Good

dale, golden valley mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice to have a wood fireplace in the room.
Stayed 1 night in Feb 2018

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at Andersons Horseshoe Bay
The help was almost nonexistent. When we did find them - not helpful or friendly. No Wifi, tiny TV, no ice, horrible beds, bar & grill never open, questionable cleanliness in room. We were only there 2 nites & couldn't wait to leave. When we talked to locals in town about it, they were not surprised. We did know it was off season but if they didn't want to deal with guests, they should have been closed.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice rustic hotel close to the lake
The hotel is rustic, with no water pressure. We went for a wedding. The room was clean and large. Had all the amenities, but older. The hot tub was broken and the pool cold.
Stayed 3 nights in Sep 2017

8/10 Good

Choeuy, Farmington, MN.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be near plowed ice road that you guy's pld
Clean rooms, nice lady at front desk,very little paperwork, booked online got there and everything was ready less than 5min to check in.
Son had a blast ,will be back in spring

6/10 Okay

Dale

Liked: Staff & service, room comfort
Weekend family ice fishing.
This is a nice place to stay. Many options for your lodging needs. Customer service is outstanding. Rooms are comfortable and provide good amenities I.e. mini frig, microwave, fireplace, shampoo, towels etc. Grandkids used pool and loved it. Rooms could use a little maintenance but everything was functional during our stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was good. Only issue was heavy wood smoke smell from nearby rooms using fireplace.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our room was very nice except pictures on web sight was a little different then what our room looked like & the indoor pool closed at 9 pm & the web sight said nothing about their food & bar area was closed for the month of november..but over all i would deffently would say again

10/10 Excellent

michael, Red wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great

8/10 Good

Scott, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
We were looking for a hotel in Walker. This place is about 8 miles from Main Street. It is also billed as a hotel and casino. The casino is 5 miles away. Also beware the checkout time of 9:00. It had a beautiful view of the lake and was comfortable.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The rooms were very dated, poorly decorated and not clean. The room was very dark with poor lighting, the tv did not work,water pressure was poor and comforter on bed was very very heavy with no other blankets. On the morning we were to leave we awoke to no electricity and no water. We had to try to get ready in the dark and try to make sure we had all of our belongings. The front desk was not open and the phone calls went to voice mail.

8/10 Good

Shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Resort! Everything you need, right on site.
Enjoyed our stay! Quiet and lots of room, so it never seemed overcrowded. Restaurant & bar on site. Marina for our boat, was a plus. Nice beach for children/families for swimming, with all the water toys available for use. Several choices for lodging, from a hotel, to cabins, condo's or villa's. Beautiful resort in a calm bay!

6/10 Okay

Brad

6/10 Okay

Samantha

Disliked: Cleanliness, room comfort

6/10 Okay

lori, eagle,wis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful resort!
Beautiful resort with lots of decks docks beach to explore! Swimming in the pool and hot tub was great. Very clean and big to spread out with family. All you need for up north fun!!! Fishing was great. However don't expect hospitality from staff. Other wise beautiful fun resort. Loved that we could bring our doggie with no issues! She loved it. Our 2 teens loved the pool and spa room. A place for any weather!!! I would tell my friends but the staff needs a training in interaction with guests!!!

6/10 Okay

Bruce, Coon Rapids

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no hot water when we took a shower.

6/10 Okay

Verified traveller

Disliked: Staff & service
Older lodge, spacious and clean rooms, nicer pool and spa area, charming bar/restaurant overlooking marina, everything was as expected or better except for dining. We checked dining hours, went for a swim, and tried to come back for our Valentine's dinner and the restaurant decided to close early. We convinced them to make us a burger but we felt bad keeping them open and had to ask to have darts turned on, ask for silverware, ask for a drink refill etc. They brought us the wrong drinks, overcharged us, and it was clear we just needed to leave. The food was good, but not the shrimp we were looking forward to. We will try them again someday.

8/10 Good

Paula, Saint Paul MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of Leech Lake.
We had two rooms attached for five ladies, which was great. The room with one king bed had a bathroom that was gorgeous - two sinks, large tub, shower. Funny that the room with two queen beds had a small bathroom. Wonderful view and sounds of the lake, nice decks for both rooms. It was wonderful to have a restaurant downstairs with good food & drink. One night there was a noisy convention, so the hostess put us in a side room so we could talk - great service. The only drawback was that we had to climb some steep stairs to get to our room; our 89 year old mother and sister with bad knees had to navigate carefully, so the rest of us had to tote their luggage along with our own. It did not occur to me that there would not be an elevator when we were offered rooms upstairs.

8/10 Good

Michael, Monticello, MN.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
Our stay was for one night and we really enjoyed it view from our room of leech lake was great and so was the office.Will stay again