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Smile Hotel Wakayama

3.0 star property
Hotel with a restaurant, a quick walk to Wakayama Castle

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Photo gallery for Smile Hotel Wakayama

Located in the heart of the city, the SMail Hotel offers stunning views from its multiple floors.
Stroll along the scenic promenade, lined with benches and a paved walkway, offering breathtaking views of the ocean and surrounding hills.
Stroll through a historic walkway lined with uniform brick arches.
Two single beds with white duvets and throw blankets, a flat-screen TV, and a large window with a view of a traditional building and lush greenery.
Guests can check in at the reception desk, where staff are available to assist with queries.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Single Room, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Basic Single Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room, Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Basic Single Room, Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room, Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Basic Twin Room, Smoking

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Basic Twin Room, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Basic Twin Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds
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About the area

Map
18 Minamimigiwacho, Wakayama, Wakayama-ken, 640-8232

What's nearby

  • Wakayama Castle - 4 min walk - 0.4 km
  • Kataonami Beach - 6 min drive - 5.6 km
  • Kimiiji Temple - 7 min drive - 7.5 km
  • Kuroshio Market - 11 min drive - 12.0 km
  • Porto Europa - 11 min drive - 12.0 km

Getting around

  • Wakayamashi station - 14 min walk
  • Osaka (KIX-Kansai Intl.) - 43 min drive

Restaurants

  • ‪十四階農園 - ‬4 min walk
  • ‪本まぐろ地魚地酒 おぎん - ‬5 min walk
  • ‪紅松庵 - ‬7 min walk
  • ‪migiwa standard - ‬2 min walk
  • ‪まる万ラーメン - ‬6 min walk

About this property

Smile Hotel Wakayama

Hotel near Wakayama Castle
Located close to Museum of Modern Art and Kishu Toshogu Shrine, Smile Hotel Wakayama provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room wired Internet.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), bike hire and self-parking (surcharge)
  • A banquet hall, a lift and a vending machine
  • Free newspapers, luggage storage and a computer station
Room features
All 87 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free Internet and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 19-inch flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
7.8 out of 10, Good, 551 reviews
The price is RM174
RM211 total
14 Jul - 15 Jul
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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9:30 AM for a fee: JPY 1,200 per person
  • A restaurant

Restaurants on site

  • Shangri-La

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 1200 per person
  • Covered self-parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Inn Wakayama
Wakayama Tokyu
Smile Wakayama
Wakayama Tokyu Inn
Smile Hotel Wakayama Hotel
Smile Hotel Wakayama Wakayama
Smile Hotel Wakayama Hotel Wakayama

Frequently asked questions

Is Smile Hotel Wakayama pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smile Hotel Wakayama?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Smile Hotel Wakayama?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Smile Hotel Wakayama?

Checkout is at 10 AM.

Where is Smile Hotel Wakayama located?

Situated in Wakayama, this hotel is within a 10-minute walk of Museum of Modern Art and Wakayama Castle. Kishu Toshogu Shrine and Kataonami Beach are also within 6 mi (10 km). Wakayamashi station is 14 minutes by foot and Wakayama Station is 28 minutes.

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Smile Hotel Wakayama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 539 reviews
Rating 8 - Good. 220 out of 539 reviews
Rating 6 - Okay. 126 out of 539 reviews
Rating 4 - Poor. 30 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Wakayama castle. Especially at night. Staff was outgoing. Close to train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Putthiporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very convenient and good for sleep. Staffs are friendly and very helpful.
Stayed 1 night in Nov 2023

6/10 Okay

Matthew

Hotel a bit old
Stayed 1 night in Oct 2024

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and down town . Save . Great staff .
Stayed 5 nights in Oct 2024

10/10 Excellent

Kin Hei Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. With parking space
Stayed 1 night in Jul 2024

10/10 Excellent

Changwan

Liked: Staff & service, property conditions & facilities, room comfort
It was nice and comfortable. Room is small, but place around hotel is really good (down town)
Stayed 1 night in May 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View of Castle

Amazing hotel with an even better view. I had a superb view of Wakayama’s castle straight from my hotel room. Of course the staff were nice and the room was clean and comfortable. The location is brilliant although it is about a 15-20 minute walk to one of the two close by train stations. I would strongly recommend this hotel for the view!
Stayed 1 night in Oct 2024

8/10 Good

Yuen Kiu

Liked: Cleanliness, staff & service
The view of the Wakayama castle is good. The hotel is clean. But the facilities are old.
Stayed 8 nights in Jun 2023

8/10 Good

Sang

Liked: Staff & service
price very cheap
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Old-Style Hotel

Very Good Breakfast! The only drawback of this Property is that you cannot open the window in your room. It is also a bit dated.
Stayed 1 night in Mar 2023

8/10 Good

澤滄

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

4/10 Poor

Lianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom stinks
Stayed 1 night in Sep 2023

8/10 Good

Wah lok

Liked: Cleanliness, staff & service, amenities
Location it's about five bus stop Price is very good Breakfast with a view Wakayama Castle Breakfast is a must ¥900 very good price and with a killing view The hotel offers bicycle for free , but the problem is only for one hour You cannot get to anywhere within an hour so we did not use the service at all My suggestion most of the people will come and use the free bicycle only once even though they stay for many days why not let the hotel guest to use the service with combine hours Bus fare is quite expensive in Japan for the short distance right taking a taxi is lot better
Stayed 3 nights in Aug 2023

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está justo enfrente del castillo de Wakayama, el hotel está bonito, algo sencillo sin embargo el personal fue bastante amable y comprensivo, cuentan con lavandería y desayuno, el personal se encuentra las 24 HRS
Stayed 3 nights in May 2025

6/10 Okay

Yoshihisa

風呂のヘリが高すぎる
Stayed 2 nights in May 2025

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
きれいだった。
Stayed 1 night in May 2025

10/10 Excellent

トシノリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレの広さが今ひとつ。部屋はシングルには十分な広さと感じた。アメニティは充実。
Stayed 1 night in Apr 2025

8/10 Good

shinichi

お城も窓から眺められ、宿泊料金もとてもリーズナブルだと感じました。 道案内などは駐車場の係の方が親切でした。 また機会がありましたら宜しくお願いします。
Stayed 1 night in Feb 2025

10/10 Excellent

トシノリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレが今までより広いのが良い
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和歌山城が近くて、フレンドリーな雰囲気で良かった。
Stayed 1 night in Mar 2025

10/10 Excellent

Kenta

スタッフも丁寧で部屋も綺麗でした
Stayed 1 night in Mar 2025

10/10 Excellent

ヤスシ

Stayed 1 night in Mar 2025

6/10 Okay

KA KEUNG

環境清靜，景觀美麗，正對和歌山城。但是房間內，提供的措施，不太足。例如枕得非常細，及只得一個。
Stayed 1 night in Jan 2025

6/10 Okay

カズヒデ

Liked: Staff & service
部屋やユニットバスの匂いが気になった。
Stayed 1 night in Jan 2025