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Reviews of 380 Inn

2 out of 5
380 Inn
380 Montauk highway, Wainscott, NY

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 153 reviews" "
Rating 8 - Good. 55 out of 153 reviews" "
Rating 6 - Okay. 23 out of 153 reviews" "
Rating 4 - Poor. 14 out of 153 reviews" "
Rating 2 - Terrible. 17 out of 153 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Devin

Stayed 1 night in Oct 2021

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No receptionist, pool empty and green no check need to call manager . Price thru orbit $277 posted price on door $99 . Old not upgraded not well lit . I would never recommend.
Stayed 1 night in Oct 2021

2/10 Terrible

tanner

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pool was empty except for a foot of a murky green mess. Room and property were in terrible condition.
Stayed 1 night in Oct 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was the best
Stayed 1 night in Oct 2021

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Howard

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed to be deserted
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

CNR Group ECS

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and serene. Pool and outdoor area was serene. Refrigerator and microwave in the room was very helpful.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Feels like you are staying with family. A great, peaceful Inn.
Stayed 2 nights in Jul 2021

2/10 Terrible

Leonardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place - do not stay here.
This is a terrible hotel. There is no customer service. Tried calling multiple times and they never answered the phone or returned a call. Room key was left in an envelope outside their office with my name. My room had ripped bed sheets, cable and tv did not work. The remotes were dusty and dirty and probably have never been cleaned. Shower curtain was disgusting and ripped. Bathroom water temperatures were difficult to figure out. No ice trays in the freezer. Pool was also not open and is under a tarp. Hotel never mentioned this. Terrible hotel. Will never stay there again.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The Inn is going through a period of reestablishing it's long history of being a pleasant, rustic exterior with interior, minor, maintenance issues. Recent family loses add pressure at all levels. That said, management is "on it" and I'm confident all will be well in short order. I will definitely return in the future.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
380 Inn, not clean, dont book through Hotels.com
Hotel 380 is as basic as they come. Not clean. Beds not comfortable. Staff was friendly though. Biggest problem was that when i needed to extend my stay, i discovered that Hotels.com charged close to $150 more than the 380 Inn did per night. While its probably the cheapest stay in the Hamptons, call direct to book your room.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place tor a few days
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy check in and out nice staff would stay again
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very secluded and private. The staff was very polite and easy going. Very quiet area.
Stayed 1 night in Feb 2021

10/10 Excellent

M.O, Queens

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I was looking for. Super friendly staff, even borrowed us a phone charger! Great experience
Stayed 1 night in Oct 2020

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Upgrade ASAP!
urggg, it wasn't good, it needs updates ASAP, I'm sorry I could never recommend this hotel to anyone.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Stayed 1 night in Sep 2020

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Diann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

LISA

Liked: Staff & service
Great staff and location, rooms need a face lift
Staff are very friendly and helpful. Location is very convenient, right off of 27. Hotel itself is a bit worn and furnishings very dated.
Stayed 2 nights in Aug 2020

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
VERY happy with my stay, great location! The staff were so friendly!
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
While the staff were incredibly friendly and very accommodating to our arrival circumstances, I found the accommodations less than ideal. No water provided, one wash cloth for three guests, a stained bath mat, a burnt and dirty coffee pot, and super uncomfortable bedding. I wish I could say more for it, but simple upgrades like better linens, a curved shower rod, an exhaust fan, a roll of paper towels or even an appropriate number of cups and glasses in the kichenette would have helped justify the price of our brief time on this property greatly.
Stayed 1 night in Aug 2020

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place! Super Close by to Montauk
The woman in charge is very kind, really tries to give a welcoming vibe throughout our stay. She was incredibly accommodating and would certainly be the first place my friends and I would look-up, when we decide to head back out!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Friends Stay
It was great! Please consider opening your pool!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

RAchel

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property advertised it had a pool and Beach passes and it had neither. It also indicated that it would refund my money and it has not as of this date.
Stayed 1 night in Jul 2020

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean overall, fresh linens
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Dee, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hospitality of the staff and was very pleased with my room. Thank you and keep up the good work.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked up to the property there was a sign on the door that said the hotel was closed. Someone came out and took our money anyways and gave us a key. Half the rooms looked empty and the other half looked like someone had been living in them for months. We checked out the room. Found lots of hair in the bed and decided to find another place to stay the night.
Stayed 1 night in Jun 2020

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was available in the office. You have to call them to come over and check you in. The place is super run down. Our shower was never cleaned either since someone’s body Luca and used bar of soap were in there. The shower also leaked and drilled all night. When I told them about the shower, they offered me a free room in the future. I will never go back.
Stayed 1 night in Feb 2020

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Great for the money
Great location, fridge and coffee maker
Stayed 2 nights in Feb 2020

8/10 Good

O,Monica, Queens NY.

Travelled with partner
Liked: Cleanliness, staff & service
It’s fine, but the bathroom was no properly in good conditions.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

A-A-Ron, MD

Business traveller
Liked: Cleanliness, staff & service
They make the best of what they have and it was enough for me. It was close enough to the beach (1.3 miles) to go out for a run on the beach right from the lodge. For the $$ it’s a good deal!
Stayed 2 nights in Jan 2020

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A great place in need of some TLC
The room was very clean , the beds were comfortable. The lighting outside from the parking lot was not good. There was a lot of water dripping from the upper porch down into the entrance of our room which could have made for very icy conditions. The person at the hotel did put dry ice down. The place could be really nice with some TLC
Stayed 1 night in Dec 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019