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Reviews of Quest Wagga Wagga

4.5 out of 5
Quest Wagga Wagga
69 Gurwood Street, Wagga Wagga, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 413 reviews" "
Rating 8 - Good. 140 out of 413 reviews" "
Rating 6 - Okay. 50 out of 413 reviews" "
Rating 4 - Poor. 18 out of 413 reviews" "
Rating 2 - Terrible. 2 out of 413 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laurence

Stayed 1 night in Jan 2024
Response from Sophie on 27 Mar 2024
Hi Laurence, Thank you for taking the time to leave Quest Wagga with a review. We are so happy to hear you enjoyed your stay. We look forward to welcoming you back! Kind Regards, Quest Wagga

8/10 Good

Angela, Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but I found the pillows to be terrible. Therefore not a good nights sleep for me.
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hi Angela, Thank you for taking your time to leave Quest Wagga with a review. We are happy to hear you found the place lovely. However we are sorry to hear about the pillows we will look into this issue.Thank you, Quest Reception

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hi Chris, Thank you for taking your time to leave Quest Wagga with a review. We are happy to hear you enjoyed your stay. Thank you, Quest Reception

6/10 Okay

meredith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms for the price
A bit disappointed with the room size. The bathroom and shower were also very small. The kitchenette was nice and equipped with a hotplate and microwave. My biggest issue was with the bed which was uncomfortably hard. Considering the main reason for a motel is finding a good place to sleep having such an uncomfortable mattress at this price point is shameful. The lady at reception was lovely.
Stayed 2 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hi Meredith, Thank you for taking the time to leave Quest Wagga with a review. We are happy to hear you enjoyed your stay, however we are sorry to hear you were dissatisfied with the size of the room. We will take all of this feedback on board including the bed. Thank you, Quest Wagga

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a short business trip
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hi Stuart, Thank you for taking the time to leave Quest Wagga with a review. We are so happy you enjoyed your stay and thought it was great for a business trip. We hope to welcome you back soon. Kind Regards, Quest Reception

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Very well maintained in a quiet location. The only disappointment was thinking there was a restaurant on the premises.
Stayed 3 nights in Aug 2023
Response from Manager on 1 Nov 2023
Hi Natalie, Thank you for taking your time to leave Quest Wagga with a review. We are happy to hear you enjoyed your stay, however we are sorry to hear you were disappointed that we didn't have a restaurant. We hope to welcome you back soon. Kind Regards, Quest Wagga

10/10 Excellent

Jamaal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front reception service and the rooms were great and very clean. One of the best Quests around
Stayed 1 night in Aug 2023
Response from Sophie on 17 Aug 2023
Hi Jamaal,Thank you for taking the time to leave Quest Wagga with a review. We are so happy to hear you enjoyed your stay and loved our Quest. We can't wait to welcome you back. Kind Regards, Quest Wagga

8/10 Good

nikica

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 2 nights in Jun 2023

8/10 Good

Galiema

Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in May 2023

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how quiet the accomodation was, bed was comfortable and loved the kitchenette. I did not like the smell of the room, there was a foul smell coming from the bathroom drain in front of the toilet and sink. It eminated the bad smell through the entire studio.
Stayed 1 night in May 2023
Response from Quest Wagga on 24 May 2023
Dear Zoe,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga. We value all our guests and our goal is to make your stay effortless.I will have maintenance check the apartment today.Please feel free upon your next stay to contact us regarding any issues 24/7, we are happy to address any issues that arise to ensure an effortless guest experience. We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Quest Wagga on 31 May 2023
Hi Cara,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Quest Wagga on 24 May 2023
Dear Robert,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga. We are thrilled to know your stay was very positive.We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Clean, quiet and easily accessible. Very friendly staff
Stayed 1 night in May 2023
Response from Quest Wagga on 24 May 2023
Hi Paul,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga. We value all our guests and our goal is to make your stay effortless.We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

4/10 Poor

Ziah

Travelled with partner
Disliked: Cleanliness
Bathroom unclean when I arrived, otherwise convenient.
Stayed 2 nights in Apr 2023
Response from Manager on 17 Apr 2023
Dear Brendon, Thank you for the time taken to supply Quest Wagga with feedback.We are so sorry to hear about your bathroom, we will look into this issue. We hope to welcome you back at Quest soon. Regards Quest Wagga WaggaManagement

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Well appointed room, comfy bed, quality linen. Full kitchenette stocked with all equipment required. Short walk to great eateries and supermarket. Quiet location with ample parking
Stayed 1 night in Apr 2023
Response from Manager on 17 Apr 2023
Dear Brendon, Thank you for the time taken to supply Quest Wagga with feedback.I am so pleased to hear that you enjoyed your stay & that you found our amazing apartments suited your needs. We look forward to welcoming you back to Quest Wagga soon.Regards Quest Wagga WaggaManagement

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Boring
Stayed 1 night in Mar 2023
Response from Manager on 12 Mar 2023
Dear Mark,Thank you for providing feedback about your stay at Quest Wagga Wagga. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Wagga Wagga Management

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quest was amazing the staff and rooms were high standards. Family friendly and very central to everything
Stayed 1 night in Mar 2023
Response from Quest Wagga on 31 May 2023
Hi Rebecca,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . I am so happy that our quite central location enhanced your stay.We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Kate

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet, great apartments with everything you need/ close to shops
Stayed 3 nights in Feb 2023
Response from Quest Wagga on 31 May 2023
Hi Kate,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . I am so happy that our quite central location enhanced your stay.We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area
Stayed 1 night in Feb 2023
Response from Quest Wagga on 31 May 2023
Hi Joyce,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . I am so happy that our quite central location enhanced your stay.We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience, cleanliness.
Stayed 1 night in Feb 2023
Response from Quest Wagga on 31 May 2023
Hi Ken,Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . Our location is so central and the brief walk to restaurants is a plus. We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

Ian

Stayed 1 night in Oct 2022
Response from Quest Wagga on 31 May 2023
Hi Ian, Thank you for your review. It is much appreciated.I am happy to hear that you enjoyed your time at Quest Wagga . We hope to welcome you back soon.Kind regards EileenQuest Wagga Manager

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to centre and excellent dining. Everything was clean. Good sized bathroom with walk-in shower. Nice clean pool
Stayed 1 night in Jan 2023
Response from Manager on 2 Feb 2023
Hi Sarah, Thank you for your lovely review. We are so glad you enjoyed your stay at Quest Wagga Wagga. We hope to welcome you back soon.

10/10 Excellent

kevin

Stayed 1 night in Jan 2023
Response from Manager on 2 Feb 2023
Hi Kevin, Thank you for your review,

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy access for everything
Stayed 1 night in Jan 2023
Response from Manager on 26 Jan 2023
Hi Leigh, Thank you for taking the team to leave us a review. We hope to welcome you back at Quest Wagga soon.

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful, and the location is great.
Response from Manager on 28 Dec 2022
Dear Aleksandar,Thank you for providing feedback about your stay at Quest Wagga Wagga. I’m thrilled that you enjoyed the experience and that . I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Sophie CrowlOffice Supervisor

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything we have stayed here previously and would stay again
Stayed 2 nights in Nov 2022

10/10 Excellent

Ian

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

8/10 Good

Allianz

Stayed 1 night in Aug 2022

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part the staff and facilities were excellent but this morning before we left a cleaning staff member went to enter the room without knocking half an hour before we had to depart which my family found quite rude and intrusive, they did apologise and left which I do appreciate but I was still taken aback by it! It has however not deterred my family from staying at your property but I would hope your cleaning staff would be mindful to knock and wait before letting themselves in!
Stayed 1 night in Jul 2022
Response from Manager on 1 Aug 2022
Hi Cara, Thank you for taking the time to leave Quest Wagga with a lovely review. We are so happy to hear you loved our facilities, we are in such a great location, However sorry to hear about the housekeepers entering your room, they may have thought you had checked out. I will be sure to talk to the housekeeping team and make sure that this doesn't happen again. Again we are very sorry and we hope to see you stay with us again at Quest Wagga. Kind Regards, Quest Wagga Wagga Management

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Room comfort
It’s deceptive to describe tiny room as apartment
I was very disappointed with my stay. I booked a “Studio Apartment” at a “Quest Apartments” property so naturally expected an apartment style accommodation. The room was tiny and I believe it should not be described as an apartment because it’s not. It is much, much smaller than most motel rooms. There is barely one metre of space around a queen sized bed, and that’s it. The room was clean and modern. But the sound proofing is poor. I could hear my next door room. I could not open the blinds at night because the room faces an adjacent apartment block and there is zero privacy with the blinds open. I requested a change to a larger room but was told there was none available. I asked for a partial refund but that was declined. So I left. $200 down the drain.
Stayed 2 nights in Jul 2022

10/10 Excellent

SEAN

Stayed 1 night in Jul 2022

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay on transit to Melbourne. Was going to arrive after the office was closed. Good instructions were given re access to the key & to our room & payment organised with no problem. Rooms were small but adequate. Bedding comfortable. It was a 3 bedroom apartment which suggests a max occupancy of 6 but the coffee provided was only for 2 with a plunger coffee for 1 cup. Otherwise place was adequate for somewhere to sleep overnight
Stayed 1 night in Jul 2022

8/10 Good

alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Roger

Stayed 1 night in Jul 2022

10/10 Excellent

Ernest

Stayed 1 night in Jun 2022

8/10 Good

Trish

Stayed 1 night in Jun 2022

6/10 Okay

Danielle

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only thing I didn't like was room was very dark as no windows that let any light in. Everything else was fine.
Stayed 2 nights in Jun 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room to small, windows don’t open wide enough, felt like a prison cell might.
Stayed 3 nights in May 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional property. Very clean and well appointed for what it was
Stayed 1 night in May 2022

6/10 Okay

Rebbecca

Travelled with family
Liked: Staff & service, amenities
Lovely room, needs some clean cutlery, mugs had cracks and chips in them. Had a ground floor room, upstairs and stair case beside us very noisey to early hours of the morning.
Stayed 1 night in Apr 2022

10/10 Excellent

Aaron, Bonython

Stayed 1 night in Apr 2022

6/10 Okay

Janet

Liked: Amenities
The property was new & clean but the room was v cramped & there was no servicing of the room over the Easter weekend
Stayed 2 nights in Apr 2022
Response from Manager on 29 Apr 2022
Dear Janet, Thank you for choosing to stay at Quest Wagga Wagga. We appreciate you taking the time to share your feedback. I am pleased that you liked our new clean property. The Studio Rooms are quite a small compact room they are not advertised as a large room, we apologise for no servicing over the Easter weekend, we did have our laundry which was open until late every night and we stocked the room up as much as we could before arrival. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Quest Wagga Wagga Management

6/10 Okay

Gillean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No lifts.
Stayed 1 night in Apr 2022
Response from Manager on 6 Apr 2022
Dear Gillean, Thank you for choosing to stay at Quest Wagga and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. The team will advise guests prior to arrival regarding the stairs. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest. Kind Regards Eileen Operations Manager Quest Wagga

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022