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"Comfortable beds, very clean rooms, and premises. The water pressure in the shower could use some work, but I think that could be a product of the area/infrastructure."

"We stayed 3 nights in Plantation Bay, and I have to give a shout out to Ms. Glaze at the front desk! She explains everything clearly and with kindness. She was patient enough to answer all the questions and very polite. Give her a raise or acknowledge her professionalism and most of all, her way of letting us all feel very welcome. She's part of the reasons why I extended for another night and even booked additional room. Please award her or promote her! However, we did not like the attitude and demeanor of the guy that was assigned in paddle boarding. He was very arrogant and mean. He needs to undergo training and make sure that he makes the clients feel welcome. He was very rude and made our paddle boarding experience not so nice. He was just rude and mean. Teach the guy to be at least,friendly. Even my nephew refused to do paddle board one more time because he said, the guy is mean. We had it November 26th, figure the guy assigned that time & have him undergo serious training on how to deal with clients with respect. "

"A truly pleasant stay. The hotel offers excellent customer service, and the staff made us feel welcome throughout our visit. The food was outstanding and exceeded our expectations. Overall, a wonderful and satisfying holiday — highly recommended!"

"Excellent customer service "

"The staff is above and beyond customer service skills :)"

"Very nice hotel with good location. Staffs are super friendly and helpful. I highly recommend this hotel to everyone. "

"I like the private front beach where you can just chill, sunbathe, or read a book."

"Excellent facilities and staff"

"Clean room, amazing staff, very nice"