Skip to main content

Hotel Castillo Viña del Mar

3.0 star property
Travelers start their day with a satisfying continental breakfast while knowing that helpful staff is available around the clock for any assistance needed

Choose dates to view prices

Hotel Castillo Viña del Mar welcomes guests with a continental breakfast to fuel morning adventures. Enjoy free in-room WiFi to stay connected and a playground for younger travelers. The 24-hour front desk staff ensures support whenever needed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Hotel Castillo Viña del Mar

  • Property highlights
  • Hotel Castillo Viña del Mar provides amenities, such as free continental breakfast and a playground. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
  • A 24-hour front desk
  • Room features
  • All guest rooms at Hotel Castillo Viña del Mar include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • Wardrobes/cupboards and housekeeping

Similar properties

Egyptian cotton sheets, premium bedding, down duvets, desk
Hotel Agora
Viña del Mar
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 6 reviews
The price is RM267
RM267 total
2 Jun - 3 Jun
Hotel Agora
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 27 April 2026 to 31 March 2027 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 332

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Castillo Viña del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castillo Viña del Mar?

This property doesn't offer parking.

What time is check-in at Hotel Castillo Viña del Mar?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Castillo Viña del Mar?

Checkout is at noon.

Where is Hotel Castillo Viña del Mar located?

Situated in Vina del Mar, this hotel is within a 15-minute walk of Flower Clock and Caleta Abarca Beach. Quinta Vergara and Parque Potrerillos are also within 1 mile (2 km). Miramar Station is 12 minutes by foot and Recreo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.4

Very good

8.4

Cleanliness

9.0

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here. The staff were friendly and speak English well, you can grab beers from the fridge for 2000 cpl a piece, the ambiance of the terrace is calming, and the breakfast is great with yogurt, eggs, cereal and deli meats as options with plenty of bread and cake slices. The room was cozy with an air conditioning unit overhead and soft sheets over a spring mattress for beds. The shower is surprising as it has three nozzles, the water heater is in the bathroom telling you how hot the stored water is and superb water pressure. And finally, as the capstone, the castle cat is cute. Be sure to ring the bell at the door (rope at top right) and have a similarly great stay.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Wifi spotty so 4 stars.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, the best! And a cool hotel!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

lehlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere
Stayed 1 night in Dec 2023
Verified

8/10 Good

Juana María

Liked: Amenities, property conditions & facilities
Good attention
Stayed 1 night in Jan 2024
Verified

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff great, property dated and needs some upgrading! Doors need securing as noisy in the wind! Rooms very dark
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Okay medieval themed hotel

This medieval hotel was fine, however I have the following complaints. 1. The address on hotels.com is wrong. 2. It is not clear how to enter the hotel. There is a sign in English on the door that says “We Are Open” but you have to ring the doorbell to get in. 3. You have to pay extra as a foreigner if you don’t have your visa paper. 4. Exiting the hotel requires ringing a bell, which was not explained.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Scarlette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

No recomiendo este lugar para nada. Llegamos en la madrugada y al llegar se nos realizó un cobro adicional de 40 mil pesos los cuales si no se pagan en el minuto no podíamos hospedarnos ahí. Este cobro fue a parte del pago por la habitación que se había hecho al momento de la reserva. Una vez llegamos a la habitación, tenía un olor a humedad terribleeee estaba irrespirable, el baño de la habitación tenía vida propia de la cantidad de hongos que tenía, sobre todo en la ducha. La cama tenía un cubrecama blanco totalmente manchado, ni siquiera quiero pensar de que manchas o fluidos se trataban, pero un desagrado total. Nada que ver con las fotos, una estafa total, no desperdicien su dinero en este hotel. El desayuno dejo mucho que desear, el jugo que servían parecía jugo en polvo de la peor calidad, el café era en sobre malo, lo único bonito el exterior, muy verde, pero todo se opaca con la pésima y traumante experiencia de la habitación.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel avec un style médiéval. Bon déjeuner, mais trop de variétés.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia

Muy buena experiencia un bello lugar
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Alejandro

Disliked: Room comfort

Decepcionante, debut y despedida

El lugar es bello y tiene mucho potencial, pero le falta mucho en temas como el desayuno, muy poca variedad y además equipamiento deficiente, ejemplo la cafetera, alguién vegano o que deba tomar lacteos sin lactosa, no sobrevive, en las habitaciones, faltan toallas y confort, podría seguir, pero la relación del precio y atención comparado con otros lugares del mismo precio, esta muy por debajo
Stayed 1 night in Aug 2023
Verified

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar Acogedor

Muy lindo y cómodo lugar.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Fabian

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Stayed 1 night in Mar 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities