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Dear SeoHyunWe are absolutely delighted to hear that you enjoyed your recent stay with us! Your kind review means a lot to our team and gives us a big boost of motivation. We can hardly wait for the chance to welcome you back again soon. Thank you for choosing to stay at our hotel, and remember, if there's anything you need, we're always here to assist you.Kind regards
Dear Zakaria,we are thrilled to hear that you had a fantastic experience at our hotel. We always make sure to give great service and make our guests feel really special. We can't wait to see you again for another stay!Kind regards,
10/10 Excellent
Kristin
24 Mar 2024
Kristin
Stayed 2 nights in Mar 2024
Response from Stephan | Front Desk on 15 Apr 2024
Dear Kristin,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards
10/10 Excellent
LAURA
5 Mar 2024
LAURA
Stayed 1 night in Feb 2024
Response from Katrin - Front Desk Supervisor on 26 Mar 2024
Dear Laura, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,
Response from Katrin - Front Desk Supervisor on 20 Feb 2024
Dear Robert, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,
Good location. Nice room but small.
Staff snooty, restaurants closed. Breakfast overpriced at 38 euros each. Parking cost crazy at 40 euros for Valet VIP and they want a tip on top. Actually asked for it.
TOMAS
Stayed 1 night in Feb 2024
Response from Katrin - Front Desk Supervisor on 16 Feb 2024
Dear Tomas, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home.We are sorry that we could not meet your expectations to the fullest satisfaction, but please be assured that we take your feedback and comments regarding the staff and hotel in general very seriously, as respectful and friendly treatment of guests is always very important to us. It was certainly never the staff's intention to make you feel uncomfortable. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards
the position of the hotel is very good. the room is small
ZHAO
Stayed 1 night in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the location of our hotel to be very good.We understand that the size of the room may not have met your expectations. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back in the future.Best regards from Vienna
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards
Great little hotel. Close to the city centre and transport links.
Radu
Stayed 2 nights in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Radu,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for accessing the city center and transportation links.We strive to provide a comfortable and convenient experience for all our guests, and we're glad to know that you appreciated our efforts.We hope to have the pleasure of welcoming you back on your next visit to the city!Best regards
8/10 Good
Rand
15 Jan 2024
Rand
Stayed 2 nights in Jan 2024
Response from Katrin - Front Desk Supervisor on 4 Feb 2024
Dear Rand, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
Good experience in the middle of Vienna, good location, 2 internal important and well known restaurants, with austrian specialties. the only thing I didn't like is that you have to buy the entire breakfast and you can not choose a simple dish.
GIANLUCA
Stayed 6 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 14 Jan 2024
Dear Gianluca, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Please be informed that you can also have a la carte breakfast at our bistro Gulasch & Söhne. We hope you will visit us again in a future date.Kind regards,
10/10 Excellent
Richard J
29 Dec 2023
Richard J
Stayed 2 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 7 Jan 2024
Dear Richard, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
Response from Katrin - Front Desk Supervisor on 7 Jan 2024
Dear Nancy, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Gabriela, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
This hotel was absolutely lovely. The room and bathroom were so well appointed and romantic. I loved that the toilet was truly separate from the shower. The bed and linens were very comfortable. The view out the large window was nice. We were able to walk to the ballet from the hotel. The restaurant downstairs has great schnitzel.
Elizabeth
Stayed 2 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Elizabeth, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole Team. It is also delightful reading that you really enjoyed our interior of our rooms. We hope you will visit us again in a future date.Kind regards,
8/10 Good
Varnavas
18 Dec 2023
Varnavas
Stayed 3 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Varnavas, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
10/10 Excellent
Jordan
17 Dec 2023
Jordan
Stayed 4 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Jordan, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
8/10 Good
Anca-Monica
14 Dec 2023
Anca-Monica
Stayed 5 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Anca-Monica, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
The 8th floor area has a great view over the roofs. Loved having a gym. It is central to all the major sites making a very walkable visit. It is also central to public transportation.
Janice
Stayed 4 nights in Dec 2023
Response from Marina D. - Front Desk Supervisor on 13 Dec 2023
Dear Janice,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the great view from the 8th floor and that you appreciated the convenience of having a gym. It's wonderful that our location proved to be central to all major sites, making your visit highly walkable. Additionally, we're pleased to know that our proximity to public transportation added to the overall convenience of your stay.Your feedback is invaluable to us, and we're thrilled that we could contribute to making your experience enjoyable.
10/10 Excellent
Ryan
4 Dec 2023
Ryan
Stayed 1 night in Dec 2023
Response from Amanda W. – Assistant Front Office Manager on 15 Dec 2023
Lieber Ryan, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien
10/10 Excellent
Ulf
3 Dec 2023
Ulf
Stayed 2 nights in Nov 2023
Response from Amanda W. – Assistant Front Office Manager on 15 Dec 2023
Lieber Ulf, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien
The location and staff are great very welcoming also it is almost near to the center
Jasem
Stayed 4 nights in Nov 2023
Response from Marina D. - Front Desk Supervisor on 13 Dec 2023
Dear Jasem,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient and that our staff contributed to a welcoming atmosphere. Being close to the center is one of our key advantages, and we're delighted that it enhanced your overall experience.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts.Best regards from Vienna.
Dear Rafael, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
10/10 Excellent
Chris
7 Nov 2023
Chris
Stayed 1 night in Nov 2023
Response from Amanda W. - Assistant Front Office Manager on 15 Nov 2023
Dear Chris, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna
Response from Amanda W. - Assistant Front Office Manager on 15 Nov 2023
Dear Janice, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna
This hotel is in close proximity to the center, the St. Stephen's cathedral. It is also walking distance to the CAT train station that connects to the airport.The rooms are clean and the staff are friendly.
Andre
Stayed 1 night in Oct 2023
Response from Katrin - Front Desk on 29 Oct 2023
Dear Andre, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
10/10 Excellent
Kitty
23 Oct 2023
Kitty
Stayed 2 nights in Oct 2023
Response from Katrin - Front Desk on 26 Oct 2023
Dear Kitty, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
Dear Ram, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
Dear guest, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
Dear Lachlan, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand.We hope you will visit us again in a future date.Kind regards,
10/10 Excellent
Emilio
8 Oct 2023
Emilio
Stayed 2 nights in Oct 2023
Response from Katrin - Front Desk on 16 Oct 2023
Dear Emilio, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
Dear David, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
It was a convenient location for our last day in the Central Europe - walking distance to key landmarks plus easy 20 min taxi drive to the airport.
The hotel restaurants on the ground floor offer great food.
Rob
Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 6 Oct 2023
Dear Rob, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. We hope you will visit us again in a future date.Kind regards,
Dear Femi, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,
6/10 Okay
soren
19 Sept 2023
soren
Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 26 Sept 2023
Dear Soren, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. Kind regards,
10/10 Excellent
KYUNG MIN
17 Sept 2023
KYUNG MIN
Stayed 4 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Kyung Min, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
Dear Mark, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,
10/10 Excellent
Anna
6 Sept 2023
Anna
Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Anna, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We look forward to welcome you back very soon.Kind regards,
10/10 Excellent
Maya
5 Sept 2023
Maya
Stayed 6 nights in Aug 2023
Response from Amanda W. - Assistant Front Office Manager on 28 Oct 2023
Dear Maya, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna
8/10 Good
Ville
5 Sept 2023
Ville
Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Ville, firstly, we would like to thank you for taking your time and writing us about your experience. . We are delighted that you had such a wonderful stay. We look forward to welcome you back very soon.Best regards from Vienna,
10/10 Excellent
Rushil
5 Sept 2023
Rushil
Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Rushil,warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
8/10 Good
Per
4 Sept 2023
Per
Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Per, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We look forward to welcome you back very soon.Kind regards,
8/10 Good
Caroline
3 Sept 2023
Caroline
Stayed 3 nights in Aug 2023
Response from Katrin - Front Desk on 5 Sept 2023
Dear Caroline, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Kind regards,
10/10 Excellent
Marvin
3 Sept 2023
Marvin
Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 5 Sept 2023
Dear Marvin, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
10/10 Excellent
Edward
2 Sept 2023
Edward
Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 4 Sept 2023
Dear Edward, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,
4/10 Poor
Michael
1 Sept 2023
Michael
Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 4 Sept 2023
Dear Michael, firstly, we would like to thank you for taking your time and writing us about your experience. Nothing affects us more than a guest who has unfortunately left with negative memories of our house. We are very sorry to see that our concept, of which we are highly proud, did not fulfil your expectations. Best regards,
The property was very modern, the staff were very helpful and the location was convenient for walking to the old town and surroundings. I would stay again.
Tom
Stayed 1 night in Aug 2023
Response from Katrin - Front Desk on 30 Aug 2023
Dear Tom, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,