Spa

Reviews of Hotel Grand Ferdinand Vienna

Hotel Grand Ferdinand Vienna
Schubertring 10-12, Vienna

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SeoHyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, location, and overall
Stayed 3 nights in Mar 2024
Response from Stephan - Front Desk on 5 Apr 2024
Dear SeoHyunWe are absolutely delighted to hear that you enjoyed your recent stay with us! Your kind review means a lot to our team and gives us a big boost of motivation. We can hardly wait for the chance to welcome you back again soon. Thank you for choosing to stay at our hotel, and remember, if there's anything you need, we're always here to assist you.Kind regards

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Stephan - Front Desk on 29 Mar 2024
Dear Zakaria,we are thrilled to hear that you had a fantastic experience at our hotel. We always make sure to give great service and make our guests feel really special. We can't wait to see you again for another stay!Kind regards,

10/10 Excellent

Kristin

Stayed 2 nights in Mar 2024
Response from Stephan | Front Desk on 15 Apr 2024
Dear Kristin,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards

10/10 Excellent

LAURA

Stayed 1 night in Feb 2024
Response from Katrin - Front Desk Supervisor on 26 Mar 2024
Dear Laura, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 2 nights in Feb 2024
Response from Katrin - Front Desk Supervisor on 20 Feb 2024
Dear Robert, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

8/10 Good

TOMAS, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Nice room but small. Staff snooty, restaurants closed. Breakfast overpriced at 38 euros each. Parking cost crazy at 40 euros for Valet VIP and they want a tip on top. Actually asked for it.
Stayed 1 night in Feb 2024
Response from Katrin - Front Desk Supervisor on 16 Feb 2024
Dear Tomas, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home.We are sorry that we could not meet your expectations to the fullest satisfaction, but please be assured that we take your feedback and comments regarding the staff and hotel in general very seriously, as respectful and friendly treatment of guests is always very important to us. It was certainly never the staff's intention to make you feel uncomfortable. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

8/10 Good

ZHAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the position of the hotel is very good. the room is small
Stayed 1 night in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the location of our hotel to be very good.We understand that the size of the room may not have met your expectations. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back in the future.Best regards from Vienna

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

10/10 Excellent

Radu, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Close to the city centre and transport links.
Stayed 2 nights in Jan 2024
Response from Marina D. - Front Desk Supervisor on 28 Jan 2024
Dear Radu,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for accessing the city center and transportation links.We strive to provide a comfortable and convenient experience for all our guests, and we're glad to know that you appreciated our efforts.We hope to have the pleasure of welcoming you back on your next visit to the city!Best regards

8/10 Good

Rand

Stayed 2 nights in Jan 2024
Response from Katrin - Front Desk Supervisor on 4 Feb 2024
Dear Rand, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

GIANLUCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Vienna
Good experience in the middle of Vienna, good location, 2 internal important and well known restaurants, with austrian specialties. the only thing I didn't like is that you have to buy the entire breakfast and you can not choose a simple dish.
Stayed 6 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 14 Jan 2024
Dear Gianluca, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Please be informed that you can also have a la carte breakfast at our bistro Gulasch & Söhne. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Richard J

Stayed 2 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 7 Jan 2024
Dear Richard, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Christmas markets
We stayed 4 nights
Stayed 4 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 7 Jan 2024
Dear Nancy, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Gabriela, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely. The room and bathroom were so well appointed and romantic. I loved that the toilet was truly separate from the shower. The bed and linens were very comfortable. The view out the large window was nice. We were able to walk to the ballet from the hotel. The restaurant downstairs has great schnitzel.
Stayed 2 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Elizabeth, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole Team. It is also delightful reading that you really enjoyed our interior of our rooms. We hope you will visit us again in a future date.Kind regards,

8/10 Good

Varnavas

Stayed 3 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Varnavas, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Jordan

Stayed 4 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Jordan, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 Good

Anca-Monica

Stayed 5 nights in Dec 2023
Response from Katrin - Front Desk Supervisor on 27 Dec 2023
Dear Anca-Monica, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 8th floor area has a great view over the roofs. Loved having a gym. It is central to all the major sites making a very walkable visit. It is also central to public transportation.
Stayed 4 nights in Dec 2023
Response from Marina D. - Front Desk Supervisor on 13 Dec 2023
Dear Janice,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the great view from the 8th floor and that you appreciated the convenience of having a gym. It's wonderful that our location proved to be central to all major sites, making your visit highly walkable. Additionally, we're pleased to know that our proximity to public transportation added to the overall convenience of your stay.Your feedback is invaluable to us, and we're thrilled that we could contribute to making your experience enjoyable.

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023
Response from Amanda W. – Assistant Front Office Manager on 15 Dec 2023
Lieber Ryan, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 Excellent

Ulf

Stayed 2 nights in Nov 2023
Response from Amanda W. – Assistant Front Office Manager on 15 Dec 2023
Lieber Ulf, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 Excellent

Jasem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are great very welcoming also it is almost near to the center
Stayed 4 nights in Nov 2023
Response from Marina D. - Front Desk Supervisor on 13 Dec 2023
Dear Jasem,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient and that our staff contributed to a welcoming atmosphere. Being close to the center is one of our key advantages, and we're delighted that it enhanced your overall experience.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts.Best regards from Vienna.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2023
Response from Katrin - Front Desk on 29 Nov 2023
Dear Rafael, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Amanda W. - Assistant Front Office Manager on 15 Nov 2023
Dear Chris, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Amanda W. - Assistant Front Office Manager on 15 Nov 2023
Dear Janice, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in close proximity to the center, the St. Stephen's cathedral. It is also walking distance to the CAT train station that connects to the airport.The rooms are clean and the staff are friendly.
Stayed 1 night in Oct 2023
Response from Katrin - Front Desk on 29 Oct 2023
Dear Andre, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

Kitty

Stayed 2 nights in Oct 2023
Response from Katrin - Front Desk on 26 Oct 2023
Dear Kitty, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Ram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Katrin - Front Desk on 16 Oct 2023
Dear Ram, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Katrin - Front Desk on 16 Oct 2023
Dear guest, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2023
Response from Katrin - Front Desk on 16 Oct 2023
Dear Lachlan, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand.We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Emilio

Stayed 2 nights in Oct 2023
Response from Katrin - Front Desk on 16 Oct 2023
Dear Emilio, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Katrin - Front Desk on 7 Oct 2023
Dear David, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient lication
It was a convenient location for our last day in the Central Europe - walking distance to key landmarks plus easy 20 min taxi drive to the airport. The hotel restaurants on the ground floor offer great food.
Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 6 Oct 2023
Dear Rob, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. We hope you will visit us again in a future date.Kind regards,

4/10 Poor

Bryan

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 21 Oct 2023
Dear Bryan, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. Kind regards,

10/10 Excellent

Femi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, definitely coming back.
Stayed 2 nights in Sep 2023
Response from Katrin - Front Desk on 30 Sept 2023
Dear Femi, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

6/10 Okay

soren

Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 26 Sept 2023
Dear Soren, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. Kind regards,

10/10 Excellent

KYUNG MIN

Stayed 4 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Kyung Min, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Mark, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

10/10 Excellent

Anna

Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Anna, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We look forward to welcome you back very soon.Kind regards,

10/10 Excellent

Maya

Stayed 6 nights in Aug 2023
Response from Amanda W. - Assistant Front Office Manager on 28 Oct 2023
Dear Maya, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

8/10 Good

Ville

Stayed 3 nights in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Ville, firstly, we would like to thank you for taking your time and writing us about your experience. . We are delighted that you had such a wonderful stay. We look forward to welcome you back very soon.Best regards from Vienna,

10/10 Excellent

Rushil

Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Rushil,warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 Good

Per

Stayed 1 night in Sep 2023
Response from Katrin - Front Desk on 20 Sept 2023
Dear Per, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We look forward to welcome you back very soon.Kind regards,

8/10 Good

Caroline

Stayed 3 nights in Aug 2023
Response from Katrin - Front Desk on 5 Sept 2023
Dear Caroline, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Kind regards,

10/10 Excellent

Marvin

Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 5 Sept 2023
Dear Marvin, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 Excellent

Edward

Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 4 Sept 2023
Dear Edward, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

4/10 Poor

Michael

Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 4 Sept 2023
Dear Michael, firstly, we would like to thank you for taking your time and writing us about your experience. Nothing affects us more than a guest who has unfortunately left with negative memories of our house. We are very sorry to see that our concept, of which we are highly proud, did not fulfil your expectations. Best regards,

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern, the staff were very helpful and the location was convenient for walking to the old town and surroundings. I would stay again.
Stayed 1 night in Aug 2023
Response from Katrin - Front Desk on 30 Aug 2023
Dear Tom, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 Good

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel. Walkable to many locations. Staff are very nice! Many shops and restaurants nearby.
Stayed 2 nights in Aug 2023
Response from Katrin - Front Desk on 30 Aug 2023
Dear Danelle, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. Kind regards from Vienna,