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Hotel Shangri-La Kota Kinabalu

Photo gallery for Hotel Shangri-La Kota Kinabalu

Primary image
Minibar, desk, soundproofing, iron/ironing board
Living area | 32-inch LCD TV with digital channels, TV
Minibar, desk, soundproofing, iron/ironing board
Economy Twin Room | Minibar, desk, soundproofing, iron/ironing board

Overview of Hotel Shangri-La Kota Kinabalu

Hotel Shangri-La Kota Kinabalu

3.0 star property

3.7/5 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
75, Bandaran Berjaya, Kota Kinabalu, Sabah, 88819

Explore the area

  • Popular LocationSedco Square6 min walk
  • Popular LocationWarisan Square10 min walk
  • Popular LocationOceanus Waterfront Mall14 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Near a train station, Hotel Shangri-La Kota Kinabalu is in Downtown Kota Kinabalu, a walkable area in Kota Kinabalu with great shopping. Travellers who have shopping on the agenda can visit Kompleks Asia City and Centre Point, while those looking for another kind of activity may want to explore Jesselton Point Ferry Terminal. Sedco Square and Tunku Abdul Rahman Park are also worth visiting. Guests appreciate the hotel's central location.
Visit our Kota Kinabalu travel guideOpens in a new window
Map

What's nearby

  • Sedco Square - 6 min walk
  • Warisan Square - 10 min walk
  • Kota Kinabalu Central Market - 13 min walk
  • Oceanus Waterfront Mall - 14 min walk
  • Kompleks Karamunsing - 15 min walk

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

About this property

Hotel Shangri-La Kota Kinabalu

3-star hotel in the heart of Downtown Kota Kinabalu
Take advantage of dry cleaning/laundry services, a bar and a business centre at Hotel Shangri-La Kota Kinabalu. The on-site restaurant, Tivoli, features Asian cuisine. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), tour/ticket information and a front desk safe
  • Smoke-free property, luggage storage and a ballroom
  • Guest reviews speak highly of the proximity to shopping
Room features
All guest rooms at Hotel Shangri-La Kota Kinabalu include perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (MYR 5 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: MYR 20 for adults and MYR 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tivoli

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

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Guest rating 3.5+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: MYR 100
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 20 for adults and MYR 20 for children (approximately)
  • Extended parking fee: MYR 5 per night
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Kota Kinabalu
Kota Kinabalu Hotel Shangri-La
Kota Kinabalu Shangri-La
Kota Kinabalu Shangri-La Hotel
Shangri-La Hotel Kota Kinabalu
Shangri-La Kota Kinabalu
Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Sabah
Hotel Shangri La Kota Kinabalu
Hotel Shangri Kota Kinabalu
Shangri La Kota Kinabalu
Hotel Shangri La Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Is Hotel Shangri-La Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 27 Sept 2022 start from RMย 153.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Shangri-La Kota Kinabalu?

Self-parking is free at this property.

What time is check-in at Hotel Shangri-La Kota Kinabalu?

Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at Hotel Shangri-La Kota Kinabalu?

Checkout is at noon. Late checkout is available for MYR 100 (subject to availability).

Where is Hotel Shangri-La Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kompleks Asia City and Centre Point. Gaya Street Sunday Market and Jesselton Point Ferry Terminal are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel Shangri-La Kota Kinabalu and receive a full refund?

Yes, Hotel Shangri-La Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Shangri-La Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 68 out of 314 reviews
5 - Excellent 22%
Rating 4 - Good. 139 out of 314 reviews
4 - Good 44%
Rating 3 - Okay. 75 out of 314 reviews
3 - Okay 24%
Rating 2 - Poor. 24 out of 314 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 314 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Tarmidi
Stayed 2 nights in Jun 2022

4/5 Good

GOH
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Ahmad Hasri
Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2.5 star
Not worthy for the rate compare to the rate offer by Hilton on the same date.
Stayed 3 nights in Aug 2020

4/5 Good

sanimah
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy excess
cool and best
Stayed 3 nights in Mar 2020

5/5 Excellent

Shafie
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast. The place is clean. Overall it was a very good experience.
Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Itโ€™s old but clean, the staff is nice, like the breakfast and itโ€™s near to convinience store and kfc
Stayed 1 night in Mar 2020

4/5 Good

Hadja
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Anna
Liked: Cleanliness, staff & service, room comfort
Good hotel ๐Ÿ˜Š
Slightly dated hotel but canโ€™t fault service, food or location.
Stayed 2 nights in Feb 2020

4/5 Good

Hadja
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing very nice good foods i was enjoy love it, thanks. The staff were very friendly and the area and space was great!! Thanks for letting us stay! Definitely will have to recommend this to a friend
Stayed 2 nights in Feb 2020

4/5 Good

man wa
Stayed 1 night in Feb 2020