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Overview of Hotel Shangri-La Kota Kinabalu

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Guest reviews

3.7 / 5Good
301 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Restaurant

Map

Explore the area

Popular LocationKompleks Asia City10 min walk
Popular LocationCentre Point4 min drive
Popular LocationAnjung Samudera5 min drive
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

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  • Economy Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 2
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  • Deluxe Double Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
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  • Deluxe Twin Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
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  • Deluxe Double City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
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  • Deluxe Twin City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
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  • Suite with Steam Room

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 2
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  • Suite with Jacuzzi

    Room amenities

    • 37 sq m
    • Hill view
    • Sleeps 2
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  • Suite with Steam Room (3 Person)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
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  • Suite with Jacuzzi (3 Person)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 3
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  • Suite with Jacuzzi (4 Person)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 4
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About this area

Kota Kinabalu

In the city centre, Hotel Shangri-La Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with great shopping. Travellers who have shopping on the agenda can visit Centre Point and Kompleks Asia City, while those looking for another kind of activity may want to explore Jesselton Point Ferry Terminal. Anjung Samudera and Sedco Square are also worth visiting. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Kompleks Asia City - 10 min walk
  • Oceanus Waterfront Mall - 14 min walk
  • Kompleks Karamunsing - 15 min walk
  • Centre Point - 4 min drive
  • Anjung Samudera - 5 min drive

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Tivoli – Restaurant with a bar offering Asian cuisine. Serves breakfast, lunch and dinner.

About this property

Hotel Shangri-La Kota Kinabalu

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, near Kompleks Asia City
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 120 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LCD TVs with digital channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Hotel Shangri-La Kota Kinabalu offers 120 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.
This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Extended parking: MYR 5 per night

Food and drink

1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Malay

Business services

1 meeting room
Business centre

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch LCD TV
Digital channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: MYR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property

Guest reviews

5 - Excellent
61
4 - Good
134
3 - Okay
74
2 - Mediocre
24
1 - Poor
8
3.9
Cleanliness
3.9
Service and Staff
3.9
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It’s old but clean, the staff is nice, like the breakfast and it’s near to convinience store and kfc

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Room comfort

    Air con was blasting away

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    A very friendly welcome. Hotel is in a good location next to attractions, waterfront and good restaurants. Would agree with some of the rooms I read that rooms are a little dated/tired, but they are big, comfotable, well equipped and clean. Breakfast was really good, so much choice and all good quality.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Strategic location

    Stayed 1 night in Feb 2020