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Reviews of Hotel Capricorno

4 out of 5
Hotel Capricorno
Schwedenplatz 3-4, Vienna

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 912 reviews" "
Rating 8 - Good. 291 out of 912 reviews" "
Rating 6 - Okay. 25 out of 912 reviews" "
Rating 4 - Poor. 5 out of 912 reviews" "
Rating 2 - Terrible. 2 out of 912 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, very friendly and helpful staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location for exploring the inner city district which can easily be reached by walking. The underground and tram stops are outside the hotel which makes connecting with the rest of the city very easy. The staff were extremely helpful and very friendly. They happily answered any questions and booked tickets if required. Nothing was too much trouble. The breakfast is very good, especially the cooked to order egg dishes. The complimentary cake and coffee in the afternoon was a welcome start and end to our holiday. Being able to safely store our luggage after we checked out was very helpful as we weren't flying home until the evening.
Stayed 4 nights in Apr 2024
Response from Linda on 30 Apr 2024
Dear Judith,thank you for your nice review for our Hotel Capricorno. We are delighted to learn that you fully enjoyed your visit and that our team did contribute, making you feel comfortable with us and helping you. Thank you for your compliments.We hope you will soon visit us back again and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Linda on 29 Apr 2024
Sehr geehrter Denis,Besten Dank für Ihre Hohe Wertung für unser Hotel Capricorno. Wir sind glücklich, Ihnen einen schönen Aufenthalt geboten zu haben und würden uns sehr, über ein baldiges Wiedersehen in Wien freuen. Bis dahin, wünschen wir Ihnen alles Gute und verbleiben,mit freundlichen GrüßenLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 Excellent

Karen A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good staff absolutely wonderful kind helpful
Stayed 7 nights in Apr 2024
Response from Linda on 17 Apr 2024
Dear Karen A,thank you for your feedback for our Hotel Capricorno. We are glad to learn that you enjoyed a nice stay with us and we will forward your compliments to our entire team. Thank you.We hope we can soon welcome you back again and wish you, in the meantime, all the best.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

Taylor

Stayed 6 nights in Mar 2024
Response from Linda on 19 Mar 2024
Dear Taylor,thank you for your nice feedback for our Hotel Capricorno. We are glad that you enjoyed a nice stay with us and we hope we can welcome you back again in future.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a convenient spot. Staff were super friendly and helpful. Room was a great size, clean and well looked after. Great breakfast. Afternoon coffee and cake in the dining room was a great surprise! Near great transport links but streets and alleys nearby were great to wander through. Just what we needed to explore Vienna.
Stayed 4 nights in Mar 2024
Response from Linda on 18 Mar 2024
Dear Paula,thank you so much for your nice feedback for our Hotel Capricorno. With great pleasure we learn that you enjoyed a beautiful and successful stay with us and hope we can soon count you again to our guests.In the meantime, we wish you all the best and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Penelope Sara Weston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location - walking distance to all the sites. Also the Vienna lines airport bus stops a 5 minute walk away. The reception staff were so welcoming and so helpful. If we asked for anything, there was always a cheerful and rapid response. The room was perfect. Tastefully decorated. Lovely and clean and was beautifully cleaned every day of our stay. It was quiet and very comfortable. The breakfast was a tasty variety and cooked eggs were also offered. The restaurant staff were also so cheerful and helpful. An added and unexpected bonus was an afternoon tea and cake to have a break from sightseeing before going out again! Really impressed with this hotel and would definitely choose to stay again.
Stayed 4 nights in Mar 2024
Response from Linda on 18 Mar 2024
Dear Mrs. Penelope Sara Weston,Thank you very much for your nice feedback for our Hotel Capricorno. We are very happy to read that you enjoyed a wonderful stay with us and that beginning from the location, the assigned room and our breakast offer, everything fully convinced you. Thank you for your nice compliments also for our team, which we gladly forward.We would be glad to welcome you back again in future and send you, in the meantime, our best regards from Vienna.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Robert, Winkler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Hotel is in an excellent location. Walkable to all major sites. Breakfast was very good, fresh, lots of choice and eggs cooked to order. The afternoon coffee and cake was a pleasant way to wind down before heading out to dine in the evening. Couple of cons - noisy at night from the road outside, room was quite warm with no option to control temperature and they need to upgrade the toilet tissue lol. On the whole, for price, location and delicious breakfast, you can’t beat this hotel.
Stayed 2 nights in Mar 2024
Response from Linda on 7 Mar 2024
Dear Robert,thank you for your evaluation for our Hotel Capricorno. We noticed your improvement suggestion and already forwarded them internally. Please be informed that we also offer rooms to the back, which are quieter. The encountered problems with the warmth regulation in the room, is due to unusual high outside temperatures. Sorry for the inconvenience.We are glad that you still enjoyed a nice stay with us and in Vienna and hope to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated Hotel over two floors on Schwedenplatz in the North of the city centre. Excellent transport links.Extremely friendly and welcoming staff,especially Marco and Matthias on Reception who are very kind,professional and knowledgeable and take great care of guests.Very welcoming and friendly staff at breakfast with good selection of food and eggs cooked to order.Very clean and comfortable rooms with large bathrooms.Overall a very warm and comfortable stay.
Stayed 2 nights in Feb 2024
Response from Marco Busata on 1 Mar 2024
Dear Michael,thank you very much for your nice review for our Hotel Capricorno. We are glad to read that you enjoyed a great stay with us and we say thank you for your comments and compliments.We hope to welcome you back again in future.In the meanwhile, we remain,with kind regards Front Desk Team - Schick Hotels - Over a century of Viennese charm

10/10 Excellent

Viktoriya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it. ❤️ Recommend it.
Stayed 1 night in Feb 2024
Response from Marco Busata on 21 Feb 2024
Dear Viktoriya ,thank you for your nice feedback for our Hotel Capricorno here on Expedia. We are happy that we did offer you a great stay with us and we hope to soon welcome you back again in Vienna.In the meantime, we remain,with kind regards Front desk Team - Schick Hotels - Over a century of Viennese charm

10/10 Excellent

Vilma

Travelled with family
Liked: Staff & service, property conditions & facilities
We are at the restaurant and was delicious. Highly recommended
Stayed 1 night in Feb 2024
Response from Marco Busata on 21 Feb 2024
Dear Vilma ,thank you for your nice feedback for our Hotel Capricorno here on Expedia. We are happy that we did offer you a great stay with us and we hope to soon welcome you back again in Vienna.In the meantime, we remain,with kind regards Front desk Team - Schick Hotels - Over a century of Viennese charm

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 8 nights and would highly recommend. The staff are friendly and helpful, the room is very comfortable. There is a good breakfast and tea/coffee and cake in the afternoon which is welcome after a day's sightseeing. The location is great - easily walkable to the centre or across the canal for a different choice of restaurants. Or the subway is right outside the door - the line goes to Schonbrunn. Fab find, would happily return.
Stayed 8 nights in Jan 2024
Response from Linda on 29 Jan 2024
Dear Elizabeth,thank you very much for your nice review for our Hotel Capricorno. We are glad to read that you enjoyed a great stay with us and we say thank you for your comments and compliments.We wish you a nice winter season and hope to welcome you back again in future.In the meanwhile, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic team at Hotel Capricorno. They arranged smooth transport to and from the airport, our driver Gunther was there at arrivals waiting with our name on a board. A most thoughtful gift was left in our room for my wife’s birthday along with a card and wishes from all the staff. Breakfast was fantastic and the kitchen staff were wonderful to provide drinks for me to take to my room each morning. Location of the hotel was perfect for all transport links and to be able to walk into the main city areas. The street food stalls out front were particularly good. The front desk was so polite and helped me to print out tickets when our flight home was cancelled and gave us late checkout with no additional charge. Our room was fully equipped with a great bath room and fully stocked bar. I give this hotel and the team 5 stars and thanks to them we had a wonderful weekend in the amazing city of Vienna.
Stayed 4 nights in Jan 2024
Response from Linda on 29 Jan 2024
Dear Matthew,thank you so much for your nice feedback for our Hotel Capricorno. We are delighted to learn about your experience and we appreciate your comments and compliments. With pleasure we already forwarded them to the entire team.We are happy that you fully enjoyed your visit and hope we can soon welcome you back again in Vienna.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and friendly hotel in a good location - close to trams and underground trains, walkable to the Dom and close to numerous dining options. Varied and good quality breakfast. They also put out afternoon coffee and cake! Very pleasant and helpful staff. Recommended.
Stayed 3 nights in Jan 2024
Response from Linda on 22 Jan 2024
Dear Austin,thank you so much for your kind words. We are very happy that you enjoyed a wonderul stay at our Hote Capricorno and that you recommend us to further travellers. We appreciate your nice compliments and hope to soon welcome you back again.In the meantime, we wish you all the best and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Steven

Great place to stay.
Fantastic base for the sights, team and underground connections. Staff amazing, friendly helpful and so many extra little touches to make your stay that bit extra special
Stayed 4 nights in Jan 2024
Response from Linda on 15 Jan 2024
Dear Steven,thank you for your nice feedback. We are very happy to read that you did fully enjoy your stay at our Hotel Capricorno and we already forwarded your nice words internally.We hope we can soon welcome you back again and wish you, in the meantime, all the best.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Amanda Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The room was nice and I was especially delighted when I came back to my room to find a box of chocolates left for me for New Year’s! The staff were very friendly and helpful. The location is perfect- very quickly walk to St. Stephen’s and loads of wonderful restaurants! Would definitely stay here again!
Stayed 5 nights in Dec 2023
Response from Linda on 15 Jan 2024
Dear Amanda Lynn,thank you very much for your nice feedback and your compliments for our Hotel Capricorno. We are happy to read that you fully enjoyed your visit and that you started well in the New Year 2024. We wish you all the best and hope to soon welcome you back again.Best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean room with very nice shower room and lovely toiletries. No evening meal option in this particular hotel branch, but we knew that already. Despite being near a main road, the traffic noise was minimal with the balcony door shut. Good view from balcony. Delicious varied breakfasts in a quiet room with a good view. The city centre is easily walkable form the hotel. We really enjoyed staying here.
Stayed 3 nights in Dec 2023
Response from Linda on 4 Jan 2024
Dear Gregory,thank you very much for your nice review. We are happy to read that you fully enjoyed your stay at our Hotel Capricorno and we appreciate your comments and compliments. With pleasure we forwarded it internally.We would be glad to welcome you back again in future and wish you, in the meantime, a great beginning of the New Year 2024.Best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've just spent 4 nights at this property and it was fantastic. The room and bathroom had everything I needed and the included breakfast had plenty of choice. All staff were friendly and helpful, with the male who checked me in on arrival taking the time to provide me with maps/info leaflets and recommending things to do and see. The hotel is in a convenient location as the underground, trams and sightseeing bus have stops right outside. The bus to and from the airport also has a stop 5 mins walk from the hotel. I recommend this hotel to anyone visiting Vienna and I will stay here again on my next visit.
Stayed 4 nights in Dec 2023
Response from Linda on 28 Dec 2023
Dear Joanne,thank you very much for your great feedback for our Hotel Capricorno & Team.We are delighted that we did offer you a "fantastic" stay with us and we hope you will opt again for our house, when returning to Vienna.In the meantime, we wish you all the best for the New Year 2024 and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Excellent breakfast
Stayed 4 nights in Dec 2023
Response from Linda on 15 Jan 2024
Dear Margaret,thank you for your nice feedback for our Hotel Capricorno here on Expedia. We are happy that we did offer you a great stay with us and we hope to soon welcome you back again in Vienna.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was beyond helpful and nice. Accommodation was much nicer than I expected. The bathroom was luxurious! They prepared whatever you want for breakfast and had NICE coffee and cake in the afternoon. I would stay here again (when I save up enough money)
Stayed 1 night in Nov 2023
Response from Linda on 12 Dec 2023
Dear David,thank you for reviewing your stay at our Hotel Capricorno. With great pleasure we larn that you fully enjoyed your visit and enjoyed your Viennese vacation.We would be very happy to welcome you back again in future and wish you, in the meantime, all the best.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic deal in a great location! Thank you so much for the lovely room, great breakfast and.... for supplying me with a travel fan when my broke! That was so kind and above and beyond! Thank you for a lovely stay.
Stayed 5 nights in Nov 2023
Response from Linda on 12 Dec 2023
Dear Amy,we are very happy to read about your visit at our Hotel Capricorno and are glad that we could support and help you. It was a pleasure having you with us and we would be happy to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Linda on 3 Dec 2023
Dear guest,thank you very much for your high score for our Hotel Capricorno. We are glad that you enjoyed a nice stay with us and we hope to soon welcome you back again.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited for 3 nights in November to see the christmas markets. The hotel was warm & welcoming even though i was early my room was ready right away. My room was small but perfect for a solo traveller with everything i needed. Breakfast was plentiful, the staff being very attentive. The cake & coffee is a nice addition after a long day sightseeing to warm up in the afternoon. The location is perfect close enough to the city centre that most things are in waking distance & having all the public transport right on the doorstep is a bonus too. I would definitely recommend the capricorno and would stay again.
Stayed 3 nights in Nov 2023
Response from Linda on 30 Nov 2023
Dear Christine,thank you so much for your detailled and nice feedback for our Hotel Capricorno. We are very happy to read that our offer fully convinced you and that you felt very comfortable with us.We hope you had a nice journey back home and would be very happy to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Linda on 28 Nov 2023
Dear Terence,thank you for your high rating for our Hotel Capricorno. We are glad that you felt comfortable with us and we hope to soon welcome you back again.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. easy access to any type of transit you desire. Breakfast which was included was excellent, as well was the breakfast staff. front desk personnel were helpful knowing all aspects of the area.
Stayed 5 nights in Oct 2023
Response from Linda on 7 Nov 2023
Dear Neil,thank you very much for your nice feedback for our Hotel Capricorno. We are happy to read that you enjoyed a great stay with us and we appreciate your compliments. Thank you.We hope you will visit us again in future and send you, in the meantime, our best regards from Vienna.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

MARY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient and nice staff.
Stayed 4 nights in Nov 2023
Response from Linda on 7 Nov 2023
Dear Mary,thank you for your nice feedback for our Hotel Capricorno. We are glad that you fully enjoyed your stay and thank you for your compliments.Hoping to soon welcome you back again, we remain,wtih kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel, close to metro and some bars/restaurants and well situated for walking to tourist attractions. The staff were amazingly friendly and welcoming.
Stayed 3 nights in Oct 2023
Response from Linda on 6 Nov 2023
Dear guest,thank you for your nice feedback for our Hotel Capricorno and Team. We are glad that you fully enjoyed your visit and we appreciate your compliments. Hoping to soon welcome you back again, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing Front Desk/View
This hotel is located across the Danube canal. We reserved a room with a balcony. We were disappointed when we realized the balcony faced the parking lot. The rooms were clean and they offered shower caps and conditioner. The breakfast was very good (they make eggs, the way you prefer and offer bacon). They also have cake/tea time included. However, I was disappointed when the front desk (a man) asked to view my hotel card and asked for my room number (on our second day there). He did not ask anyone else. I am Latina and felt very uncomfortable staying there after that. Additionally, there were very uncomfortable stares at me, during breakfast.
Stayed 4 nights in Oct 2023
Response from Linda on 7 Nov 2023
Dear Jacqueline,thank you for your important review. We were surprised to read that you did not feel comfortable, since you felt observed and treated differently. We are sorry that you got this impression and would like to apologize for it. Of course we do ask guests we don't know about their room number and guest card. This should actually contribute to guests' feeling of security and not have the opposite effect. Please be assured that we aim to offer all guests a great stay, regardless of his origin.Our Hotel Capricorno offers both: rooms facing the back which are quieter or rooms to the front. We thank you also for your compliments for the cleanliness and the breakfast offer and we would be very happy to welcome you back again in future and show you our service consciousness.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and comfortable room.
Stayed 6 nights in Oct 2023
Response from Linda on 30 Oct 2023
Dear Maria,thank you for your nice comments for our Hotel Capricorno & Team. We are glad that you enjoyed your Vienna visit and felt comfortable with us.We hope to soon welcome you back again and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Thomas Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Linda on 23 Oct 2023
Sehr geehrter Thomas Martin,Besten Dank für Ihre Höchstwertung für unser Hotel Capricorno.Wir hoffen, Sie werden uns auch in Zukunft wieder besuchen und verbleiben, in der Zwischenzeit,mit freundlichen Grüßen aus WienLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious for me as a single traveller. Particularly liked the electronic showerhead which gave the water temperature. Breakfast staff were first class in their service. Reception staff were also very professional and more than helpful.
Stayed 4 nights in Oct 2023
Response from Linda on 15 Oct 2023
Dear Stephen,thank you for your detailled review. We are very happy to learn that you fully enjoyed your visit with us and we thank you for pointing out our team. With pleasure we already forwarded your nice compliments.We would be glad to welcome you back soon again and wish you, in the meantime, all the best.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel on the edge of Old Town. Great for making transit connections to everywhere in the city. Short walk to St. Stephen’s Cathedral. The staff is AWESOME
Stayed 5 nights in Oct 2023
Response from Linda on 17 Oct 2023
Dear William,thank you for your review for our Hotel Capricorno.We are very happy to read about your recent visit and are glad that you fully enjoyed your vacation. We would be glad to welcome you back again in future and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, good location, good value.
Stayed 2 nights in Oct 2023
Response from Linda on 15 Oct 2023
Dear jeffrey,thank you for your throughout positive feedback for our Hotel Capricorno. We are glad that you enjoyed a great stay with us and hope to soon welcome you back in Vienna.In the meanwhile, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Marilou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean, comfortable and amenities are fine, the area is safe and walkable, transportation and dining is just around the corner plus the breakfast included makes it much better deal, I will recommend this hotel and the 4 star rating is really deserving, all the hotel staff including the hotel manager are friendly and nice which made our first visit to vienna a better experience
Stayed 10 nights in Sep 2023
Response from Linda on 9 Oct 2023
Dear Marilou,thank you so much for your nice feedback. We are glad that you fully enjoyed your stay at our Hotel Capricorno and we appreciate your compliments.Hoping to soon welcome you back again, we remain,with kind regardsLinda Lasbchütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If you get the right room, the hotel is wonderful. Room 219 was old, the sink didnt drain, and the screeching air conditioner kept us up all night. Awful experience. We were given a nicer room, and all was well. Someone else had an awful experience.
Stayed 4 nights in Sep 2023
Response from Linda on 15 Oct 2023
Dear Carol,thank you for informing us directly on site, enabling us to quickly react and not only offer you an alternative, but also check the previous room. thank you for this important information!We are sorry that the start was a bit bumpy but are glad that we could fix it and offer you a great stay at our Hotel Capricorno.Hoping to welcome you back again in future, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Helpful staff. Great breakfast. Great location.
Stayed 5 nights in Sep 2023
Response from Linda on 9 Oct 2023
Dear Donald,thank you for your nice feedback for our Hotel Capricorno. We are glad that you enjoyed your visit and hope you will opt again for us in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful---the location, near restaurants, cafes, tourist sights, public transportation, and even a bike rental. The staff was amazing, from the front desk (Agnes, Claudia, and Marco) to the hard working breakfast team! Our rooms were well cleaned, too. The beds were very comfortable, and the whole hotel was kept spotless! Also, the area is very safe, at least compared to US cities.
Stayed 11 nights in Sep 2023
Response from Linda on 2 Oct 2023
Dear katharine,thank you so much for your nice feedback for our Hotel Capricorno. We are delighted to learn about your impressions and already forwarded your compliments internally.We hope you will opt again for our house, when visiting Vienna the next time and send you, in the meanwhile, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
small hotel, with a good breakfast. I recommend it to everyone.
Stayed 9 nights in Sep 2023
Response from Linda on 2 Oct 2023
Dear Roman,thank you for taking the time to review your stay at our Hotel Capricorno. We are happy that you enjoyed your visit and hope to welcome you back again soon in Vienna.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Capricorno in Wien
We stayed in Hotel Capricorno. The location was perfect as it is on the edge of the Altstadt. Public transport is close by and very accessible. The Riverboat to Bratislava is also a 10 minute walk away. All major sights are closeby. Although the rooms aren’t very big, the Hotel has paid a lot of attention to small detail which made our stay very comfortable We particularly enjoyed the free afternoon tea with cake as a nice touch. The staff were fantastic. So very helpful that nothing was too much for them. Breakfasts were good with a great choice. Overall, we really liked this place and highly recommend it for the staff and location.
Stayed 6 nights in Sep 2023
Response from Linda on 2 Oct 2023
Dear Nigel,thank you so much for your nice feedback for our Hotel Capricorno. We really appreciate your nice comments and compliments and already forwarded your nice lines to the entire team. Thank you.We are glad that you enjoyed a great Vienna stay and hope to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

David, Malton

Travelled with partner
Very well located for all of Vienna’s main sites and the u bahn
Stayed 7 nights in Sep 2023
Response from Linda on 25 Sept 2023
Dear David,thank you for your nice feedback for our Hotel Capricorno. We are glad that you enjoyed your stay with us and that especially the location, enabled you to quickly reach all points of major interest.We hope you will opt again for us in future and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

Anthony Joseph

Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from Linda on 19 Sept 2023
Dear Anthony Joseph,thank you for taking the time to review your stay at our Hotel Capricorno. We are glad that you felt comfortable with us and hope to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place in a great location right on the river and a walking distance drom the center! Staff were great, helpful and informative and extremely friendly! Rooms are newly renovated it seemed, everything thought of and useful and a great breakfast. Totally hogh reward for the price!!
Stayed 2 nights in Sep 2023
Response from Linda on 18 Sept 2023
Dear Michal,thank you so much for your great feedback for our Hotel Capricorno & Team. We are delighted to read that you fully enjoyed your stay with us and we appreciate your nice compliments. Thank you.We would be happy to welcome you back again in future and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel in the best location . Will return for sure . Highly recommended. Very helpful and friendly receptionist claudia . Loved the Kaffeejause ( included) from 3-5 ! Many nice features ( including palm oil free chocolate spread) . Had a balcony which was nice even for me the non smoker
Stayed 3 nights in Sep 2023
Response from Linda on 14 Sept 2023
Dear Claudia,thank you very much for your nice comments for our Hotel Capricorno & Team. We are very happy to learn that you fully enjoyed your visit and that you plan to visit us again.Looking forward to your next Vienna trip, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 Good

Cicely

Travelled with partner
Liked: Cleanliness, staff & service
The location is great. The room is pretty small. The facility is pretty old
Stayed 3 nights in Sep 2023
Response from Linda on 11 Sept 2023
Dear Cicely,thank you for informing us about your impressions. We are glad that you enjoyed the hotel location and we took notice of your hint regarding the room size. Please be informed that our Hotel Capricorno does offer differet room categories which also vary in size. With pleasure we will advise you at the time of your next visit, in order to find the fitting offer.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast in Vienna
Nice, clean hotel with a fantastic breakfast. Centrally located close to transit and Danube. Be aware, as we were told at check in: if you book directly with the hotel you will receive a better view room, and a bottle of wine. They prioritize over “Expedia” customers - Now I know better.
Stayed 4 nights in Aug 2023
Response from Marco Busata on 1 Sept 2023
Dear Robert thank you for your nice comments. We have rooms with view on the Danube Canal named „double room with balcony“ and quiet rooms to the backyard of the building, named „comfort double room - one double bed – balcony“. This cathegory you have chosen when you booked you room via expedia. You can book both cathegories through Expedia, or via our homepage or any other channel. We do not priorize any customers. A bottle of wine, a fruit basket or Viennese chocolate are the bonus for reservations via our own homepage. We are sorry for the misunderstanding.We are glad that you enjoyed a nice stay at our Hotel Capricorno and hope to welcome you back again in future. In the meanwhile, we remain,with kind regards Front desk Team Schick Hotels - Over a century of Viennese charm

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights at this hotel and would highly recommend it. The staff are very helpful, the rooms comfortable, location exceptional and breakfast had a good selection every day. Can't fault it and glad we chose to stay here.
Stayed 6 nights in Aug 2023
Response from Marco Busata on 27 Aug 2023
Dear Hanna,thank you for your nice comments and compliments. We are glad that you enjoyed a nice stay at our Hotel Capricorno and hope to welcome you back again in future.In the meanwhile, we remain,with kind regards Front desk Team Schick Hotels - Over a century of Viennese charm

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel was very convenient, just next to subway and city transportation. Walk to St. Stephensplatz! Shopping and restaurants just around the corner. Our room was clean and nice, with a balcony. Included breakfast was wonderful, everything you could ask for! Highly recommended!
Response from Linda on 11 Sept 2023
Dear Karl,thank you so much for your nice review for our Hotel Capricorno. We are delighted to leaern about your impressions and recommendation. Thank you!Hoping to welcome you back again soon, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Thé location of this hotel is ideal. It’s location is easy to access by the U1 metro line. Plus is it close to many lively shopping and dining areas. There is a police station nearby and the area is overall very walkable. The single room is quite small, but enough for a solo traveller, especially if you’re out and about and not spending a lot of time in your room.
Stayed 3 nights in Aug 2023
Response from Marco Busata on 17 Aug 2023
Dear Natalie,thank you for your nice comments. We are glad that you enjoyed a nice stay at our Hotel Capricorno and hope to welcome you back again in future.In the meanwhile, we remain,with kind regards Front desk Team Schick Hotels - Over a century of Viennese charm

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
Stayed 2 nights in Aug 2023
Response from Marco Busata on 17 Aug 2023
Dear Anonymous, thank you for your high score of 8 out of 10 possible points. Best regards Front desk team Schick Hotels - Over a century of Viennese charm

10/10 Excellent

John Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 3 nights in Aug 2023
Response from Marco Busata on 17 Aug 2023
Dear John Mark,thank you for your high score of 5 out of 5 possible points for our Hotel Capricorno.We are glad that you fully enjoyed your stay with us and remain,with best regards Front Desk Team Schick Hotels - Over a century of Viennese charm