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Reviews of Travelodge by Wyndham Victoriaville

2.5 out of 5
Travelodge by Wyndham Victoriaville
1000 Boul Jutras Est, Victoriaville, QC

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 531 reviews" "
Rating 8 - Good. 218 out of 531 reviews" "
Rating 6 - Okay. 112 out of 531 reviews" "
Rating 4 - Poor. 43 out of 531 reviews" "
Rating 2 - Terrible. 21 out of 531 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hélène

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
L'hôtel est très propre et les lits confortables. Le gros problème pour moi c'est qu'il n'y a aucune ventilation dans les chambres, même pas dans la salle de bain. L'appareil de ventilation ne fonctionne que l'été pour l'air climatisé. Pour moi c'est inadmissible, j'avais l'impression d'être comme enfermée dans un garde-robe... Dommage car pour le reste c'est très bien.
Stayed 3 nights in Feb 2024
Response from Estelle Lafleur, réception on 22 Feb 2024
Merci pour votre commentaire. Nous sommes désolé des inconvénient causé par la ventilation. Nous transmettons vos commentaires au département concerné

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very suitable.
Stayed 2 nights in Feb 2024
Response from Estelle Lafleur, front desk on 22 Feb 2024
We thank you for making a reservation at the Travelodge de Victoriaville and for the trust you placed in us, it was a real pleasure to welcome you.

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and convenient
Stayed 1 night in Dec 2023
Response from Estelle Lafleur, réception on 22 Feb 2024
Nous vous remercions d'avoir effectué une réservation au Travelodge by Wyndham de Victoriaville

10/10 Excellent

Claude

Stayed 2 nights in Jan 2024
Response from Estelle Lafleur, réception on 22 Feb 2024
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Vérolyne Lévesque, Réception on 16 Jan 2024
Merci de votre avis

10/10 Excellent

Helena

Business traveller
Liked: Cleanliness, staff & service
Clean and close to shopping but needs to be upgraded
Stayed 1 night in Dec 2023
Response from Vérolyne Lévesque, Réception on 16 Jan 2024
Thank you for your comment.

2/10 Terrible

Lebrun

Business traveller
Liked: Staff & service, amenities
Mon bain n’était pas vraiment propre autant à l’intérieur qu’a l’extérieur
Stayed 2 nights in Nov 2023
Response from Vérolyne Lévesque, Réception on 16 Jan 2024
Nous sommes désolés que cela c'est produit. Nous allons faire les démarches nécessaire avec le département concerner. Merci beaucoup

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sonia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs to be updated. Room was clean, bed was comfortable. Staff is friendly. Great location.
Stayed 1 night in Oct 2023

6/10 Okay

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no breakfast served in the morning
Stayed 1 night in Oct 2023

4/10 Poor

Pierre

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price we pay just to sleep you expect the place to be kept up in making sure the place is nice. The tiles in the bathroom were busted, the toilet would not flush all the way. The exterior of the building was a disgrace, not kept at all.The front desk staff were nice with politeness, etc. The standard of the room was poor.
Stayed 1 night in Oct 2023

6/10 Okay

PIERRE

Stayed 1 night in Oct 2023

10/10 Excellent

Caitlin

Stayed 3 nights in Oct 2023

6/10 Okay

Julie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, réception on 20 Oct 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

4/10 Poor

Michael

Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Disliked: Staff & service, property conditions & facilities
The property is in bad condition. Bathroom tiles looks dirty but it was ok. No garbage in washroom. No housekeeping - had to get everything from reception and only 1 thing provided at a time. Hallways are dark don't have proper lighting - a safety issue. Other guests were barefoot a.d hanging out in odd places. Lobby is in bad condition. This hotel no longer feels safe. Beds were comfortable and sheets were clean.
Stayed 2 nights in Sep 2023
Response from Estelle Lafleur, front desk on 20 Oct 2023
We are sorry to see you are dissatisfied. We will do our best to solve the difficulty you have encountered. We thank you for sharing it with us.

10/10 Excellent

erick

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, réception on 20 Oct 2023
Merci pour cette belle avis. Nous sommes fiers de savoir que vous avez eu une très belle expérience dans notre établissement. . A très bientôt!!

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Estelle Lafleur, réception on 20 Oct 2023
Nous tenions à vous remercier pour cette excellente note que vous nous aviez accordée. Nous sommes heureux d'avoir réussi à vous satisfaire et cela nous fait plaisir. C'est avec joie que nous accueillerons pour un prochain séjour

10/10 Excellent

Sebastien, Sherbrooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Accueil rapide et personnel efficace et sympathique. Chambre un peu vieillot. Propreté impeccable par contre. Quelques ampoules à remplacer.
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, réception on 20 Oct 2023
Merci d'être resté avec nous.. Nous apprécions vos commentaires!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, front desk on 26 Sept 2023
Thank you very much for taking your valuable time, your feedback is very important to us, they help us to improve. Our main interest is to make you feel at home. Please come again

6/10 Okay

Luis Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for 1 night but no more
Below average quality at reception desk. Not a warm and friendly welcome. Ok rooms,,, restaurant is closed.
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, front desk on 25 Sept 2023
We are sorry to see you are dissatisfied. We will do our best to solve the difficulty you have encountered. We thank you for sharing it with us.

6/10 Okay

benoit

Stayed 3 nights in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

2/10 Terrible

Vinode

Disliked: Cleanliness, property conditions & facilities
Kureg had mold and AC was like a tractor
Stayed 1 night in Sep 2023
Response from Estelle Lafleur, front desk on 20 Sept 2023
Thank you for taking the time to post a comment.Please excuse us and strive to resolve this problem quickly.

10/10 Excellent

ALAIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci pour ces 10 étoiles. Nous sommes comblés de lire votre revue et fier de savoir que vous avez eu une très belle expérience dans notre établissement. Notre priorité est que nos invités repartent avec le sourire. A très bientôt!!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
August2023 vacation
The room did not have windows, it was stuffy AC did not cool the room. We asked for fan but we were told it was not available We left room door open but at night was hard to sleep with door closed, no windows & AC not working Beds were very hard Its good we had to leave early next morning & were there for only one night
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, front desk on 20 Sept 2023
We are sorry to see you are dissatisfied. We will do our best to solve the difficulty you have encountered. We thank you for sharing it with us.

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

4/10 Poor

Hicham

Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir pris le temps de laisser une évaluation.

4/10 Poor

BRANDON

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was not working. Hard beds and ugly decoration
Stayed 2 nights in Aug 2023
Response from Estelle Lafleur, front desk on 20 Sept 2023
We are sorry to see you are dissatisfied. We thank you for sharing your comments with us. We sent your feedback to the relevant department.

6/10 Okay

François

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

10/10 Excellent

Kyle

Stayed 1 night in Aug 2023
Response from Estelle Lafleur, front desk on 20 Sept 2023
Thank you for staying with us. We appreciate your feedback

6/10 Okay

Norman

The property was clean. Staff was friendly. The rooms are out dated. Air conditioning units are ancient. Overall, it was ok.
Stayed 1 night in Aug 2023
Response from Estelle Lafleur, front desk on 20 Sept 2023
Thank you very much for taking your valuable time, your feedback is very important to us, they help us to improve. Our main interest is to make you feel at home. We have only your wellbeing in mind.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The best part of our stay was the afternoon/evening staff who were great and very helpful! Other than that though, I don't think we'd stay there again. The facility is aging and there's been work done to update and refresh it, but that only goes so far. The parking in front of the building in the evening was full. We thought at first it was guests, but it turned out to be for the very popular restaurant that uses the same parking lot. This isn't a problem during the day. When we opened the door to our room, we immediately noticed a musty smell. A few minutes in the room and it wasn't noticeable anymore, but noticed it every time we came back into our room. The room looked nice and had modern-looking furniture including a dresser, side tables, a couch, a king bed, and a desk with leather chair. The bathroom was dated and the sink was not in where the toilet and shower/tub were. Washing our hands at night was noisy and done with no light. There was also no fan in the bathroom. The shower was great though - decently powerful. Lots of pillows and there were extra ones stored in the closet area. The TV was terrible - wouldn't turn on with the remote and then was blurry with a line in it. The black out curtains didn't reach down far enough which let to much morning light in. King bed was very comfortable though and the AC worked great. The wifi was not password protected. Its inexpensive and not the worst stay, but I don't think we'd stay there again.
Response from Estelle Lafleur, front desk on 20 Sept 2023
Thank you for taking the time to post a comment on your stay. We sent your feedback to the relevant department. We shared with the whole team your compliments on our staff. On behalf of the entire team, thank you for your message.

8/10 Good

Roger

Stayed 1 night in Aug 2023
Response from Estelle Lafleur, réception on 20 Sept 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

10/10 Excellent

Jefry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk
Stayed 1 night in Jul 2023
Response from Venus Pruneau, front desk on 22 Jul 2023
Thank you Jefry for staying at our hotel, come again

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Estelle Lafleur, front desk on 16 Jul 2023
Thank you for staying with us, come again

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Estelle Lafleur, réception on 16 Jul 2023
Merci d'avoir séjourner dans notre Hôtel, revenez bientôt

10/10 Excellent

David

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The room was very clean. My one complaint was the constant loud humming noise in my room. It sounded like a motor that was on all of the time. I think it was actually water pressure in the pipes in the wall. Whenever I would turn on the water, the noise would go away.
Stayed 1 night in Jun 2023
Response from Estelle Lafleur, front desk on 16 Jul 2023
Thank you very much for taking your valuable time, your feedback is very important to us, they help us to improve. Our main interest is to make you feel at home. We transfered your comments to maintenance

10/10 Excellent

Anouchka

Stayed 1 night in Jun 2023
Response from Estelle Lafleur, réception on 28 Jun 2023
Nous tenions à vous remercier pour cette excellente note que vous nous aviez accordée. Cela nous fait plaisir. C'est avec joie que nous accueillerons pour un prochain séjour

10/10 Excellent

IL HWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good
Stayed 1 night in Jun 2023
Response from Estelle Lafleur, front desk on 28 Jun 2023
Thank you for staying with us, we do our best to make our customers happy.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Take down the BAR sign out side. Erect the Hotel sign. Upgrade the reception area. I appreciate all the upgrades so far in 2023. Mjch improvement fron 2022.
Stayed 1 night in Jun 2023
Response from Estelle Lafleur, front desk on 17 Jun 2023
Thank you very much for taking your valuable time, your feedback is very important to us, they help us to improve. Our main interest is to make you feel at home.

4/10 Poor

AMY

Liked: Staff & service
Disliked: Property conditions & facilities
Coffee machine was broken
Stayed 1 night in May 2023
Response from Estelle Lafleur, front desk on 17 Jun 2023
We are sorry to see you are dissatisfied. The coffee machine has been changed. We thank you for sharing it with us.

6/10 Okay

george

Liked: Cleanliness
Not being honest about prices
Stayed 2 nights in May 2023
Response from Estelle, réception on 25 May 2023
Thank you for your comment, rates can differ weekdays and weekends. And can be subject to change depending on the seasons and activities

2/10 Terrible

Anne-Marie

Wasn’t any rooms If you charge! I will make sure to bring a law suit
Stayed 1 night in May 2023
Response from Estelle Lafleur, front desk on 4 May 2023
We are sorry for the inconvenience, there was glitch in the system, our hotel was full but it seems that clients were able to book through booking platforms on the web.We have waived the fees and no paiement will be taken.

8/10 Good

Didier

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Estelle Lafleur, réception on 25 May 2023
Merci encore d’avoir partagé votre expérience avec nous et espérons vous revoir bientôt.

10/10 Excellent

pierrette

Stayed 1 night in Feb 2023
Response from Estelle Lafleur, réception on 9 Mar 2023
merci pour votre évaluation. Au plaisir de vous revoir

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways and lobby smelled of cigarette smoke. Parking lot was full of Hertz rental vans and part of it was blocked off so access was challenging.
Stayed 1 night in Feb 2023
Response from Estelle Lafleur, réception on 14 Feb 2023
Thank you for taking the time to write your comments. We are sorry about the inconvenience.

6/10 Okay

Bernard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old, needs to be refreshed. No staff therefore no breakfast offered. Friends at Quality Inn had wonderful breakfast
Stayed 2 nights in Feb 2023
Response from Estelle Lafleur, réception on 14 Feb 2023
Thank you for staying at our hotel, indeed, we are short staffed and we can't wait to serve breakfast to our customers again. We are currently working on that issue

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy services
Stayed 1 night in Jan 2023
Response from Estelle, réception on 9 Jan 2023
Merci d'avoir pris le temps de nous écrire un commentaire.Revenez bientôt

8/10 Good

CLAUDE

Liked: Staff & service, property conditions & facilities