Hotel Dekat Vicars Cross Shopping Centre

"Oustanding breakfast and staff. Room was spotless but small and dark."

"Great location to all the things to see in Chester! Staff very friendly and helpful."

"Be aware the car park is owned by a third party. Staff are very friendly and helpful. Good selection of beers"

"We had a wonderful stay at The Boathouse! The location on the river and just a short walk from the city walls was absolutely perfect. No AC in the midst of a heatwave, but the open windows cooled the room down quite a bit. We loved the boathouse decor and our room felt so comfy and cozy. Staff were great and helpful. Breakfast was great and included our choice of a hot meal. It was also great to be able to keep our car there for a few hours after check out to spend some more time exploring the...

"Not what we had expected but a pleasant stay. This is not a hotel but rather a room in a town-house. The room was modern, clean and we'll furnished. Very close to all Chester's main attractions. We enjoyed our stay."

"Fabulous location central to everything. Superb restaurants next to the hotel.. spoilt for choice!! Also breakfast at the hotel itself was loverly… the choice was amazing from fresh fruit, cereals, pastries and cooked breakfasts. Staff and receptionists were very helpful and loverly and went above and beyond to make my birthday stay special!"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Perfectly good accommodation and a lovely breakfast for an extra tenner each. Street noise and a loud snorer were the biggest bummer. Good value. "

"Great place to stay. Staff at reception were very helpful."

"Nice hotel everything needed for a comfortable stay, room was fine, slightly outdated but spacious & very clean which is the main thing. Bar area is good, happy and efficient staff. Car park facing the hotel albeit £12 to self park but for a City centre hotel that’s the way it is nowadays. Easy walk 5-10 walk into heart of Chester, however lots of restaurants, cafes & pubs within 2mins from hotel on Brook street."

"The staff were all lovely, very friendly. Simon, Freya and all the people we met were great. The room was very comfortable a great shower and plenty of storage space. Breakfast was superb and cooked to orderr"

"Lovely hotel with pleasant staff. Our room was a great size with a bathroom that had a deep bath and a walk in shower. It was all very clean. There was air conditioning in the room that had to work hard as it was nearly 30° and it it did a great job! There were plenty of spaces in the car park although there was a parking charge. Took us about 10 nins to walk into the main area of Chester. We didn't eat in the hotel so unable to comment on the food although we noticed the dining room looked...

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "

"Staff were doing their best to help. Maintenance is poor, with a wonderful collection of black mould in the en-suite. Noise from the road is almost unbearable. I made the mistake of booking 2 nights and certainly won't be going back."

"Very friendly staff and very helpful. The rooms were lovely and clean, well-maintained and plenty of tea/coffee in the rooms! The food in the bar/restaurant was very good with plenty of choice. Breakfast was fine - could have done with more choice of pastries, vut the bacon roll was delicious!!"

"Can't complain about anything if anybody does complain they must writing about a different hotel"

"Breakfast was ok, staff really good friendly and helpful but the property leaves a lot to be desired. Very dated and in real need of modernisation. We booked a room with a 4 poster bed then on arrival were told we had a free upgrade to a 4 poster room.... Strange seeing as that's what we requested anyway. Room was at best ok. The bed was pretty wobbly. Ceiling in the room was a false ceiling of tiles like you would find in an office and there have clearly been several leaks coming through from...

"Slept really well. 2nd visit. Perfect location. Thank you kel x"

"Lovely hotel. Room was really nice and the staff were so nice and welcoming and extremely helpful."