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Reviews of Santo Stefano - Bed & Breakfast

Santo Stefano - Bed & Breakfast
San Marco 3450 - Calle Crosera, Venice

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 63 reviews" "
Rating 8 - Good. 6 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019

6/10 Okay

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem with kinks to work out.
Amazing building- venitian architecture. Was told it was 16th century. Inside updated with all conveniences for a comfy stay. However... No direction regarding entrance to building and where the light switches were! We entered to a large dark vestibul. And they put us on the 4th floor! What the? When we asked about the lights told " its not a problem". Really? Walking up 4 flights of stairs in the dark is a problem. I carry a flashlight but it was not adequate. On our 2nd night we were told where the light switches were at the entrance. A little late to the party but helped the next day. All in all - great place, outfitted well, besides the stiff towels, and close to restaurants.
Kitchen area
Stayed 3 nights in Oct 2019
Response from Giorgio on 3 Nov 2019
Dear Barbara, Dear Barbara, Thank for the review. About entrance, as for all guests in the confirmation mail we sent you a step by step map to reach our place from Venice train station, Venice airport, car park or bus park. You told us you have used it and has been really helpful in reching our place... If the comments (and the difference between 6 to 10 in the final mark) refers to the condominium stair lights, it is such a pity that you put this attention to this small element, and not e.g. to the fresh fruits, venetian map and Prosecco wine bottle welcome package provided to you for free. As explained to you imedately when you ring our bell in order to understand how light swithces were working (the same night of your cehck-in) the light switches are located in every floor, from the ground to the top floor, with a small light in all switches (blue light) it in order to recognize it in simply way. All of the lighted switches are working and clearly recognizable. In 15 years of activity it is the first time that a guest don’t recognize them from the entrance to the third floor (the building has only 3 floors and not 4 as written from you). Anyway, It has been a pleasure to host you. All the best B&B Santo Stefano

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We had a great stay. Giorgio was amazing at giving us tips and local places to visit. The breakfast was very filling and satisfying. It is quiet location that is very centrally located. The bed was a little firm for us, but that would be the only thing we could say.
Stayed 3 nights in Jun 2019

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great host
Very friendly and informative host. He gave us lots of tips of where to go and what to do (which is helpful if you want a pleasant stay in tourist-packed and can-be-expensive place like Venice). The location is great and close to all major famous landmarks. Would definitely recommend or return.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B!
The owner is very helpful, friendly and wonderful. Gave us a map of places to eat and recommendations. He was easy to communicate with before the stay when I had questions. I would recommend!
Stayed 1 night in Aug 2018

10/10 Excellent

Sheffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic host, breakfast, and stay!
The host is fantastic! I've never felt so comfortable and taken care of. I'd definitely recommend staying here! The only thing is that you have to walk up 4 flights of stairs to get to the room and there is no elevator, which would only be an issue if you are traveling with older people.

10/10 Excellent

Susan, Terre Haute, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Air B&B style place!
Owner Giorgio is fantastic! Very nice room with kitchenette. Cleaning lady brought full breakfast makings everyday. There is a 60 step walk up because it’s Venice, but it’s clean, comfy, you can cook there and it’s super close to Saint Marks.
Stayed 3 nights in Dec 2017

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B, quiet area, yet in the heart of city!
We had a perfect stay at this B&B! The owner is so kindhearted and helpful. The (prepare-yourself) breakfast was great, and the location was absolutely perfect. it was quiet, charming and within a few minutes of all the touristy spots. We hope to return someday!
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God location
Good stay, though not suitable for people with mobility issues as no lift. Good breakfast supplied daily in fridge in room,
Stayed 3 nights in Aug 2017
Response from pirooparoo on 26 Aug 2017
Thank you!

10/10 Excellent

Leonardo, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to st marco
Very enjoyable experience traveling to Venice. Hotel had the right stuff even though it was a bit difficult to find but completely worth it. Owner was too friend and accommodating and made our trip a lot easier. Everything was writhing walking distance. Highly recommend it!
Stayed 2 nights in Aug 2017
Response from Santo Stefano on 19 Aug 2017
Thank Leonardo, hope to see you in Venice soon

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Dear Lee, thank youand I hope to host you in Venice in the future. All the bes!! Giorgio

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B - Santo Stefano
Our experience was great, the room was clean and comfortable. Giorgio, the owner was very welcoming and gave us information on where to eat, places to see and an area map. He also provided food items to make breakfast, which were fresh and delicious. We will definitely visit Santo Stefano again when we are in Venice.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with a kitchen
Great stay. The room was very clean and well maintained. Our host had great local recommendations and helped us make the most of our time in Venice. I would recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and great location
Great location, big room answer kitchenette, not good if you can't walk any stairs though! Host was great. Showed us where to go etc. We had a great stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Marco retreat
We loved our stay here. We should have planned a longer stay. We were greated kindly' supplied with plenty of food to prepare breakfast. Host also provided a map and written recommendations plus good advice. We were very comfortable during our stay. Host is top notch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We walked to most places we wanted to visit but is also very close to water bus stops if you don't want to walk. Excellent information from owner on restaurants etc. 5 min walk to Rialto area, fantastic B&B.

10/10 Excellent

Bill, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B and B
The perfect place to stay in Venice. Excellent location in San Marco. Very quiet street but close to restaurants, sites, Grand Canal, so easy to get everywhere. Proprieter offered excellent restaurant suggestions and was extremely helpful. Room was spacious and well-lit. It is one the third floor (American) so if climbing stairs is an issue that might be a problem. But for us it was great value for a great place from which to visit Venice,

10/10 Excellent

Peter, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly host!
Giorgio met us at the property and was able to hold our luggage until our room was ready. He provided us with lots of helpful recommendations about places to see and good places to eat while in Venice. The apartment was very well located and it was easy to find. The room itself was comfortable and cleaned/re-stocked daily. We had a great stay and would definitely recommend!

10/10 Excellent

Shivaji, Bangalore, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay @ santo stefano B&B
Mr. Giorgio has created a home for us right in the middle of popular San Marco district. he is most caring with eye for detail to take care of all your needs. room has a fully equipped kitchenette which was a boon for us vegetarians. the fridge is well stocked everyday for a breakfast that will make an American feel at ease!! location is outstanding - everything is a Stone's throw. Giorgio also helps with great recommendations about shopping, eating and drinking places. overall, fantastic and I feel like coming again!

10/10 Excellent

Miss R., UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, light, self-catering studio, great location
It's a clean, bright, spacious studio (ie. one big room with an en-suite) with everything you need to make light meals, store your stuff and generally relax into your own routine, rather than that of a hotel/B&B. Location is brilliant - above a busy but quiet street (Calle de le Botteghe) that has a great cicchetti bar, cafes, a gelateria, grocery shop and a wine shop, and is only a few minutes walk to pretty much everything you'd want to see and do in Venice. Also very close to two vaporetto stops and to Campo San Stefano so easy to find. The owner, Giorgio, lives next door and is superbly helpful providing great food/drink/place recommendations and whatever local info you need. Some supplies are provided in the fridge and the studio is cleaned every day, plus there's wifi. The bed is two singles pushed together rather than an actual double, but that's no big deal because it's both comfy and spotlessly clean. You might want to bring earplugs though because building work next door starts early! Would 100% recommend this as a clean, affordable, very easy and civilised way to stay in a beautiful city, away from the insane crowds of San Marco/Rialto but still right by plenty of places to eat, drink, get around and more.

8/10 Good

Nancy, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Venice.
Giorgio has done a great job modernizing and putting all necessities into this room. The kitchenette is cute, the bed is comfortable, and the room was cleaned and food restocked daily. We loved the location, as everything in Venice was walkable from there. We also like old buildings, but you have to not mind climbing stairs.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not sure what to say
I think Stefano B&B had some good, some bad. Overall, it was okay. The good? Great location, clean, helpful staff, stocked fridge. The bad? First, I was very clear with Giorgio that we were arriving early and that we needed to check-in early. He said he would be at the B&B to meet us around 9A (I kept all correspondence with him). When we arrived, he was not available but a lady, Elena, was available and told us our room would NOT be ready until normal check-in (2P). If I knew this, I would NOT have stayed at this B&B. We left the B&B and walked around for hours, returned at 2P and were told the room would NOT be ready until 3P. I told the housekeeper we would wait. She let us into our room at 2:35P. I thought this was VERY poor taste. Second, it is not a B&B, it is an apartment stocked with food but it is not a B&B. There is no sign on the outside to let you know it is anything but an apartment. Third, there were mosquitos in the room that kept me up most of the night. My husband was bitten us (mosquitos have no interest in my blood so they were buzzing in my ear all night). Finally, it is a LOT of stairs to get to the apartment. Carrying luggage, with no elevator, back and forth, it is a haul. I do think, for the price and local, it's okay ... but if you need to have an early arrival, like I did, I would pass. If you have health issues, I would pass, too.

10/10 Excellent

Tony, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
EXCELLENT location, super friendly host, very affordable and spotless. I would stay here again no questions asked. HIGHLY RECOMMEND IT!!

10/10 Excellent

Derek, Macclesfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a wonderful time in Venice and this was a great place to stay. Giorgio was a fantastic host and he gave us great recommendations on placing to see, eat and drink. The little kitchenette has everything that you need for a continental breakfast.Giorgio you have a great place and if we return to Venice we will stay again. Thanks

10/10 Excellent

Michele Bauer, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem in Venice
Giorgio, our host, rents out the studio apartment next to his apartment in a wonderful section of Venice near Piazza San Marco (but off the tourist path). He is very friendly, gave us maps with names and locations of wonderful restaurants on them, had the room cleaned daily. The room is very nice and the bathroom quite large for Italy, which we appreciated. The real surprise was that instead of a prepared breakfast, large amounts of wonderful food, with many choices, were put in the kitchen daily for breakfast and snacks. I will certainly tell people who are going to Venice to take advantage of this great place!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Excellent B&B
The owner of this B&B was excellent, helpful, informative, and the quality wonderful. He is a lecturer at the university and can explain the restaurants in and outs, boats, travel, good locations to eat, and a supermarket is about 2 streets away. He is centrally located, walking distance to everywhere. The room has a mini kitchen with fridge, stove, sink, cookware, silverware, everything you need. They supply eggs, fruit, yogurt, milk, juice, meat, cheese, tart, coffee, cookies, bread for your breakfast, but you can go to the store to help with lunch and dinner. Air conditioning, books in English and other languages. ABSOLUTELY the best deal and location.

10/10 Excellent

Karen, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room with kitchen, central location
We stayed 3 nights and were very pleased. Giorgio the owner was very helpful with giving us ideas of restaurants to try and things to do. He lead us to amazing cicheti and wine bar and gelateria!! Also in the morning we had our fridge stocked with breakfast foods such as eggs and cheese and prosciutto and bread and milk and juice... All we could need!! Having a kitchen was good, since we were able to visit Rialto market and make a nice lunch one day and go to nearby grocery store for delicious pasta and fresh cheese. The area is really nice - definitely visit the Dorsoduro area... Much less touristy! Everything was nice and clean and functional. The room also includes guide books! Such a great idea! Thanks, we would recommend!!

10/10 Excellent

Ed n Be, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo! Bravo! Bravo!
Ten thumbs up for Santo Stephano B&B and for Giorgio its inn-keeper. We were welcomed as if we knew them for years! What an exceptional service. From picking us up at the vaporetto, helping us with our luggage, to providing full directions to sites and activities in Venice. The room was a studio apartment, super comfortable, superbly well stocked (eggs, milk, coffee, cheese, jams, tarts, bread, cold cuts, juice and fully equipped kitchen) self service continental breakfast, a good size bed and bath, and daily cleaning service a plus. Do not pass this opportunity for a wonderful place to stay in Venizia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location - Perfect for some, not for others
First, this is not your typical hotel. In fact it's not a hotel at all. If you are feeling a bit more adventurous and want a different sort of Venice experience I highly recommend this B&B. You'll basically be staying in your own apartment complete with well stocked kitchen. If you're after a typical hotel with service desk etc. it's not for you. My wife and I loved it. First the location is right in the center of a very popular area of Venice so everything you need is within walking distance. The place is a bit hard to find, but upon arrival the owner of the B&B gave me his cell phone number and clear instructions. The apartment is located on a small quiet street and is several floors up with no lift so you'll need to navigate multiple flights of stairs. Giorgio is an amazing host. He made my wife and I very comfortable in Venice including restaurant recommendations and was available whenever we had questions. He is what made the visit perfect. The room was clean and refreshed daily. If you're used to staying in a very nice hotel it might feel a bit too "real" for you. If you have issues with stairs this would not be the place for you. If you are wanting a great place to stay that is comfortable, convenient and you want to feel like you are living like a local would, this is a great place and we would highly recommend it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stanza davvero pulita e ben organizzata, con angolo cottura a scomparsa, 2 finestre in camera ed 1 in bagno, frigo( dotato di prosciutto, formaggio, uova, marmellata, nutella e succhi per la colazione), microonde, posate, pentole, sapone per piatti e spugna, pulizia quotidiana con ripristino delle dotazioni, ospite semplicemente perfetto, educato, puntuale e pieno di ottimi consigli per un piacevole soggiorno a Venezia!
Stayed 2 nights in Aug 2021

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superklasse!
Wir sind von der Unterkunft absolut begeistert. Die Lage ist exzellent und man erreicht in wenigen Gehminuten den Markusplatz und ist sofort an der Alademia-Brücke. Abends sitzt man fast vor der Haustür in einem Lokal auf dem Santo Stefano Platz, wo es mehrere Cafés und Restaurants gibt, die gute Bewirtung zu vernünftigen Preisen gibt. Der Hausherr ist sehr nett und gibt als Venezianer gute Tips und Hinweise. Das Frühstück ist optimal, denn der Kühlschrank wird immer wieder nachgefüllt, so dass man sich auch einen Imbiss für unterwegs machen kann, ohne dass es peinlich wird. Von uns also eine rundum positive Bewertung!!
Stayed 5 nights in Jun 2021
Response from Giorgio on 22 Jun 2021
Vielen Dank lieber Herr Lutz, wir hoffen Sie bald als Gäste begrüßen zu dürfen!

6/10 Okay

Serafina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Giorgio on 14 Aug 2019
Dear Guests, We are really surprised about the review. The day of your arrival we have waited you for about 5 hours of delay (check-in time provided from you 2 pm, arrived to at 7 pm) in relation to the check-in. As specifically written in the reservation, check-in is only by appoinment, and for every hour of delay from the provided arrival time at our B&B will charged 20 Euro, if not communicate by phone or by message during the arirval day. We didn't charge it, and only thank to the fact we sent you several messages (and not received any call or message) we knew you have suddenly decided to visit another city (Sirmione) before arriving from Milan in Venice by car and thank to it the big delay. In addition, we have also come to pick you up far from our B&B, though we have provided you a step by step map and sent you on your mobile phone all information to reach our place (you dind't download and had a look on them). We have also respond to all your additinal request during your stay. We cannot understand your comment and review, if not as you have reviewd another strucutre during your trip by car in Italy instead of the B&B Santo Stefano of Venice.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly and welcoming host. The apartment is well equipped, the airconditioning was bliss :), and we really enjoyed the self-catered breakfast. Would definitely stay again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux de Giorgio, nombreuses petites attentions. Appartement très propre
Stayed 3 nights in May 2019

10/10 Excellent

Licet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está muy limpio. El desayuno es auto servicio pero muy abundante y te reponen cada día los alimentos. El dueño muy amable y preocupado porque lo pases muy bien. La ubicación impecable te permitía facil acceso a todo. Costo adecuado para la calidad del servicio. Lo único que es necesario.considerar es que hay que subir por escalera. Pasamos precioso y regresaríamos.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B&B idéalement placé, au calme et malgré tout au carrefour des centres d'intérêt. Facilement accessible depuis le vaporetto ligne 2. Notre hôte a été très accueillant et nous à fait part des bons plans de Venise. A conseiller sans modération.
Stayed 3 nights in Feb 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien situé, Gorgio tres serviable et sympatique.
Stayed 2 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and friendly B&B
Although it is close to the center of Venice (less than 10 min walking from Piazza San Marco), the room (I had one in the upper floor) was very quiet. It was large, clean and included a kitchenette. It also had an air con (which I did not use). The host is very friendly and helpful. He had sent very useful information prior to my arrival including a well-made "how to reach the B&B" that gave an image by image route description, which made it easy to find the place. I enjoyed the stay and will certainly return to this place.
Stayed 3 nights in Sep 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente lugar para quedarse en Venecia
Realmente fue una excelente experiencia. La habitación es muy comoda. El desayuno excelente. La atención es inigualable. Giorgio está siempre atento y responde todas las inquietudes. Tambien nos ha dado muy buenos consejos para hacer visitas y para ir a comer

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentiti complimenti
Ottima posizione, personale cordiale e molto gentile, colazione abbondante e completa, grado di pulizia elevato. Complimenti
Stayed 3 nights in Apr 2018
Response from Giorgio on 30 Apr 2018
Grazie Dario per il suo soggiorno, a presto a Venezia!

8/10 Good

Santiago, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien ubicado y comodo
Nos atendio Giorgio, muy amable nos mostro donde comer y como recorrer la ciudad. El hotel esta muy bien ubicado, a pocos metros de San Marco.
Stayed 4 nights in Nov 2017

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendable
Realmente tuve una muy buena recepción, el anfitrión muy amable, atento, dispuesto a dar toda la información que necesitamos. El apartamento muy cómodo con todo lo necesario y con detalles que hacían sentirnos muy bien atendidos. Lo recomendaría sin dudarlo. Gracias Giorgio!!!
Stayed 1 night in Oct 2017

10/10 Excellent

Nico, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host, very good location, quite room and well equipped place, all that we needed!
Stayed 3 nights in Aug 2017
Response from Santo Stefano on 19 Aug 2017
Thank Nico, has been a pleasure to host you

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, cómodo el dpto, lo único incomodo y que hay q saber antes de reservar, es q esta en un 3er. Piso por escalera y viaje con mi hijo pequeño y mi madre mayor a quienes se les complicaba un poco. El resto excelente, muy buen desayuno, soy celíaca y siempre tuve lo necesario para un buen desayuno.
Stayed 3 nights in Jun 2017
Thank you!

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente adresse pour visiter Venise
Nous avons été extrêmement bien reçu par le propriétaire; Il nous avait concocté des adresses à voir; Le lieu de séjour est idéalement bien placé pour visiter Venise : 10 min de marche pour la place St Marc et pour voir le Rialto. On s'est senti comme a la maison;; Le ménage était fait tous les jours;
Stayed 4 nights in Jun 2017

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable host, who shared a lot of useful information about the city. Location is great, with easy walk to key sightseeing locations, transportation as well as to restaurants.