The spa area was ok, as well as the treatments, however the treatments were all shorter than stated.
The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly.
Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this.