Vananda hotels from RM327

"Good value, but the bed was not comfortable "

" I really love the location of the Crown Isle Resort, situated on a beautiful property with views of the mountains. I also appreciate the l'Occitane bathing products that are supplied. My ONLY concern is that it is time for a refresh/renovation of the rooms (ex. bath fixtures, rooms require low flush toilets, etc.). Otherwise, the cleanliness and upkeep are exceptional."

"The property was clean and bed was comfortable. No cups for coffee’ no Kleenex. I can bring my own if needed but expected these to be provided. My biggest concern was extension cords. There was little access to electrical plugs. In order to use the microwave we either put it on the floor to plug it in or get another extension cord. I would unplug the lamps to have access to electrical plugs. "

"Very friendly staff, decent coffee downstairs, everything is new and clean! "

"Reception was very courteous, room was very clean. Bed was great and the shower was great."

"Never used the kitchen but it appeared to be well stocked. Temperature controls in the room seemed to work great. Everything was nice and clean. A nice place to stay."

"Had a great stay! Rich the manager was extremely helpful and friendly in helping us access our rooms in the afterhours."

"Good hotel , the staff was very nice ! Love the old style building ! The rooms were really spacious "

"One hour before my "Free Cancellation" window was set to expire, the property sent a message via the Expedia platform demanding a higher daily room fee. They claimed that the discounted rate—a verified rate for Expedia.ca registered users—had been posted without their approval. Although the property did eventually honor the original rate, the timing of the demand was highly stressful. Communication regarding access was also difficult. I had to text the property to get the lock-box code for late check-in, as it was supposed to be sent the morning of arrival. Even after I reached out, they simply insisted it had already been sent. We ultimately had to call the front desk in the afternoon asking for the code over the phone. As for the unit itself, the King Bed Suite facing the street is spacious, clean, and the kitchen is well-equipped. Parking is easy in the front after 7pm. However, I wasn't comfortable with the slightly sloping parking area in the back; it is difficult to navigate the two-story outdoor staircase with both hands holding stuffs after dark. There is also a note asking guests not to change the mode on the thermostat, but the bedroom became too warm and stuffy. Additionally, the bathroom seems to lack a vent, which causes a strange smell to linger if the door remains closed. Despite these issues, I liked the property overall—especially the location—and would stay here again. "