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Reviews of Luna del Valle

3 out of 5
Luna del Valle
Ctra. Federal No 3, Ensenada-Tecate Km 88, Valle de Guadalupe, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 102 reviews" "
Rating 8 - Good. 22 out of 102 reviews" "
Rating 6 - Okay. 6 out of 102 reviews" "
Rating 4 - Poor. 5 out of 102 reviews" "
Rating 2 - Terrible. 5 out of 102 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property has stunning views and the room I stayed in was very clean. The hostess was nice and welcoming. The only two downsides were they was no working WiFi and no hot water.

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, the cabin we rented was clean and nice. The property was beautiful. However, the property amenities included WiFi which only worked in the pool area; not in the cabin. And lastly, and very disappointing, one had to text “Baja Stays” in order to turn the jacuzzi on. I text to request this our last night there and no response. Not even the next day with a “sorry. I saw the message had been read. The jacuzzi was one of the reasons we chose this property over others, so very disappointing to not be able to utilize it.
Stayed 2 nights in Apr 2024

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything looked perfect Very clean and cute rooms The only bad thing I could say is that the night we stayed, seems that we were the only guests at the moment and we couldn’t use the jacuzzi that night because it was turned off and WiFi was bad
Stayed 1 night in Mar 2024

8/10 Good

Luis

Liked: Amenities
Very nice but never could access yo internet
Stayed 1 night in Mar 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar es muy lindo, creo que en verano ha de ser excelente poder disfrutar de todas las instalaciones, la alberca, asadores y la tranquilidad de la noche.
Stayed 3 nights in Dec 2023

6/10 Okay

Sylvia

Stayed 3 nights in Nov 2023

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I came here and booked our stay for our other friend’s 40th birthday wine tasting weekend. We stayed in cabin 1 and it was very clean, has a lovely walk-in shower; a comfortable bed, charming rooftop and access to the hot tub and pool. Since it was November we didn’t use the pool, but the hot tub was nice when the jets were on. The property is very beautiful and well cared for, and the views from here are lovely- you can see mountains, vineyards, hear birds and roosters, see lush vines. It was a perfect calm getaway!
Stayed 2 nights in Nov 2023

4/10 Poor

Betty

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The actual casita was nice and had flowers everywhere. We paid almost US$180 and had to take out our own trash. Dirt road getting to the property was very bumpy.
Stayed 1 night in Sep 2023

2/10 Terrible

ERNESTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
El lugar es hermoso tal como aparece en las fotos, muy limpio y mucha tranquilidad
Stayed 1 night in Jul 2023
Response from Paloma on 18 Jul 2023
muchas gracias por su estadia.esperamos que regresen pronto.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar y buena atencion no t molestan para nada muy trabquilo todo y los anfitriones muy atentos a los pedidos volveria sin duda muchas veces mas
Stayed 1 night in Jul 2023
Response from Paloma A on 18 Jul 2023
grcias... esperemos verlos pronto.

8/10 Good

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate it my stay at the property. The manager and cleaning lady extremely friendly and nice. The manager was in a small house next to the property and available if needed, facilities were very clean.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and comfortable. Paloma was a wonderful host, she was attentive and gifted us a lovely bottle of Tempranillo, which we enjoyed on the front deck. We had a wonderful fire in the evening. The pro and the con of the location is the remoteness my advice take snacks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Stayed 1 night in Sep 2022

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2022

10/10 Excellent

Lorena

Stayed 3 nights in Sep 2022

10/10 Excellent

Christian

Stayed 1 night in Sep 2022

2/10 Terrible

Guy

Travelled with family
Disliked: Staff & service
I hit the chain that your night man put on the only entrance, damaging my car. He then confronted me angrily. I will never come back here.
Stayed 1 night in Aug 2022

10/10 Excellent

Nicole

Stayed 1 night in Jul 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 4 nights in Jul 2022

10/10 Excellent

Heidi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Location is great! It takes a dirt road to get there and it’s a little hidden from the main road but accesible and worth the stay. The rooms are comfy, clean and nice! We loved having our own terrace and watch the stars at night right on top of our room! Great stay overall!
Stayed 1 night in Jun 2022

10/10 Excellent

Arturo

Stayed 1 night in Jun 2022

10/10 Excellent

Bertha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great beautiful scenery and the room was clean and comfortable. The staff was super friendly and accommodating. The only down side was that there was no stores or restaurants near by but that’s normal for The Valley the only thing there is the beautiful landscape and the wineries. Overall it was great
Stayed 3 nights in May 2022

10/10 Excellent

carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo Padrisimo solo falta un lugar para comer
Stayed 1 night in May 2022

2/10 Terrible

Daniela

Stayed 2 nights in Apr 2022

8/10 Good

Cristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the vineyards from our room was beautiful and we enjoyed the outdoor patio. The surrounding area was very peaceful and checking in and out was a breeze.
Stayed 1 night in Apr 2022

8/10 Good

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a nice view. It was Intimate, nice area to hang out and jacuzzi was great.
Stayed 1 night in Apr 2022

8/10 Good

Jose

Stayed 2 nights in Apr 2022

8/10 Good

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with great views! The staff (Eduardo) was super helpful and available anytime. The road to get here was muddy and bumpy, come with a car that can take tough roads.
Stayed 2 nights in Mar 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lots to do once you get home from wine tasting or eating the local cuisine. They are very friendly and helpful.
Stayed 1 night in Mar 2022

4/10 Poor

kristen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Froze all weekend. No working heat. Owners absent
This was a cold and rainy weekend. While the decor was lovely it didn’t matter because the place was freezing. The heat never worked. We reached out and got no reply. The people were never attentive. Compare this to Casa Mayoral where we stayed previously and there is stark difference. Mayoral was amazing. Luna is probably good for the summer. Ditch it for cold weekends
Stayed 2 nights in Mar 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Highly recommend!
Loved our stay for Valentine’s Day weekend! We arrived 30 minutes early from check-in but was accommodated early. Everyone that we met was super nice and helpful. They’ve set up the jacuzzi for us and we’re able to bring us wine 😊 since we forgot to bring one with us. The restaurant next door was lively and we could hear the music playing from our room. We were listening to the music in our patio area. We will definitely come back.
Stayed 2 nights in Feb 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, peaceful, and unforgettable!
Our stay at Luna de Valle was absolute perfection. We wanted a quick getaway from Ensenada and this couldn’t have been a more beautiful and serene pick. The grounds are gorgeous, the rooms are super comfortable, the service was outstanding, and the views are unforgettable. We wish we could live there! We highly recommend this fantastic boutique hotel.
Stayed 1 night in Dec 2021

6/10 Okay

SERGIO

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The contemporary cabin style room was very nice. The only thing was there was no hot water, the manager or person in charge, said the boiler was new. Maybe it was because we were in December it froze idk we didnt have hot water. There was nowhere to get fresh towels. Other than that it was a good stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2021

4/10 Poor

suellyn

Liked: Cleanliness
Disliked: Room comfort
Our stay at Luna del Valle
We reserved our room August 19, 2021 and our reservation was for a queen bed in Cabana Luna Nueva, with balcony and vineyard views. When we arrived October 6th we were shown two rooms, each with a double bed and no view. We were told that was all that was available. The bed was very uncomfortable with both of us having poor sleep. The grounds are very nice. We talked to a helper, but never heard from management, despite leaving a message.
Stayed 2 nights in Oct 2021

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and clean
Stayed 1 night in Sep 2021

8/10 Good

Jonathan

Stayed 1 night in Sep 2021

10/10 Excellent

Carlos

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for my partner and I; everything was on point as we were greeted by Eduardo who gave us a quick tour of the facility. Smack down near the wineries and restaurants. Very clean and as described. Most definitely recommend and will be coming back.
Stayed 1 night in Aug 2021

6/10 Okay

Leonor Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was perfect as the wedding was there but there was no place to buy water. There's a vending machine with some snacks but no water at all. I asked the guy that checked us in and he never answered. Just a place for water would've been enough to put this place a 9. The pillows were VERY rigid, but another guest told me they had different pillows so i dont know if it was just me
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
We enjoyed staying here, the setting was beautiful in a nice peaceful section of the Valle and very centrally located. Accommodations were comfortable, with a/c, a fridge and coffee maker; super huge shower an hot water. This would be ideal for a group to book the entire complex due to the close proximity of the casitas, and their proximity to the pool and public space.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host was very helpful and attentive. He was awesome! He kept an eye out on the property and made sure everything was as tidy/clean as can be. We were informed of the dirt roads to the property and surrounding it so naturally there is dust all around. The roads are not labeled but there are signs to the location, would recommend you arrive before dark. The room was a good size and has all your basic needs. Queen size bed, a little too firm for my preference but it was just one night. AC worked which was perfect for the hot weather. Enjoyed the stay, would definitely stay again maybe in a larger villa
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado
Stayed 1 night in Aug 2021

10/10 Excellent

Chasley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic cute bungalow stay
Great experience and stay at Luna del Vallle. The place was clean and comfortable. Loved having a rooftop terrace and the pool to cool off in. The room has air conditioning and a fan to keep you cool at night.
Stayed 1 night in Aug 2021

10/10 Excellent

Jael Annet

Stayed 1 night in Jul 2021

10/10 Excellent

Faith

Stayed 2 nights in Jul 2021

10/10 Excellent

Celvida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the perfect cute place for us!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for 5 days and fell in love with the vibe they have created. We will definitely be returning. They even ensured that my partner had a birthday cake and champagne to wake up to on his birthday. Thank you for helping us celebrate my guy’s birthday!
Stayed 4 nights in Jul 2021