Dear Roberto,First of all we thank you for being part of our El Cielo Resort family and for taking time out of your vacation to share your comments with us.We take good note of the opportunities for improvement that your comment offers us. Guest orientation and personalized service are imperative to achieving maximum satisfaction among our guests and we are saddened to hear that we have not been able to exceed your expectations.We look forward to making your stay a wonderful experience through the excellent service we are known for.Sincerely,

Dear Jason we appreciate your comments, thank you for allowing us to make your trip to Valle de Guadalupe a memorable experience, we look forward to your visit again in the future.

Estimado Sr. Luis apreciamos mucho sus comentarios, gracias por permitirnos hacer de su viaje a Valle de Guadalupe una experiencia memorable, esperamos su visita nuevamente en el futuro

Estimado Raymond, agradecemos tu opinión, gracias por elegirnos como tu destino en Valle de Guadalupe.

Thank you for your comments, we hope to have you back home soon.

Thank you for your comments, we are working to improve and give you the service you deserve, we hope to have you back home very soon.

Dear Anais, we appreciate your comments, thank you for choosing us as your destination in Valle de Guadalupe.

Dear Neda, we greatly appreciate your comments, thank you for allowing us to make your trip to valle de guadalupe a memorable experience, we look forward to your visit again in the future.

Dear Laura, Thank you very much for the wonderful review you shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again. Sincerely

Dear Gabriela, we greatly appreciate your comment, thank you for your preference.

Thank you for your comment.We are pleased to know that your stay with us was to your liking, we hope to see you back soon.

Estimado Sr. Ciuk, Agradecemos sus comentarios, mismos que nos ayudan a mejorar dia con dia,Para comodidad de nuestro huespedes, el hotel cuenta con el restaurante Polaris en el segundo piso de la Recepcion, donde es necesario se tome el desayuno incluido, al tomarlo en room service o en Latitud 32 se genera cobro, ya que es un menu distinto.Referente al tipo de cambio, al realizar su pago en moneda nacional le genera una diferencia ante su banco por el tipo de cambio de su banco vs el tipo de cambio de la propiedad, no dude en contactarnos si podemos asistirle en cualquier aclaraciónEsperamos tenerlo pronto para brindarle nuevas y mejores experiencias

Dear Maria,Thank you very much for the wonderful review you have shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again. Sincerely General Manager

Thank you for your comment, we will continue working to improve.thank you

Buenas tardes Srita. Stephanie, lamentamos profundamente obtener esta calificacion, Nuestra prioridad es superar sus espectativas y brindarle siempre los mejores servicios para su comodidad, Nos gustaria saber mas acerca de su calificacion, su retroalimentacion es sumamente importante para nosotros.

Estimado Sr. Antonio,Estamos complacidos de leer su amable comentario acerca de su experiencia con nosotros. Todo el staff que trabajamos para usted, estamos comprometidos a hacerlo sentir en cada momento como en casa.Esperamos tener nuevamente la oportunidad de servirle y ayudar a que sus próximas vacaciones sean memorables. Saludos cordiales

Estimado Sr. JorgeMuchas gracias por sus valiosos comentarios y apreciamos la oportunidad de abordar sus experiencias en El Cielo Resort. Nos tomamos muy en serio todos los comentarios de los huéspedes, por lo que le agradecemos una vez más por compartir su experiencia y observaciones. Esperamos poder darle la bienvenida pronto nuevamente para que podamos redimirnos y brindarle una experiencia de vacaciones memorable de clase mundial.

Dear Jessica,Thank you for taking the time to share your comments with us, we regret not having exceeded your expectations as we work every day to do so, we hope to have you back very soon to provide you with new and better experiences.

Dear Wendy,Thank you very much for the wonderful review you have shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again.Sincerely

Dear Marisol,Thank you very much for the wonderful review you have shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again.Sincerely

Dear Jose,Thank you very much for the wonderful review you have shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again.Sincerely

Dear Marisela,Thank you very much for the wonderful review you have shared, we wish to welcome you back in the not too distant future and make you feel at home with us once again.Sincerely

Estimada Mariel,Muchas gracias por la magnífica valoración que ha compartido.Deseamos darle de nuevo la bienvenida en un futuro no lejano para que, una vez más, se sienta como en casa entre nosotros.Sinceramente

Dear Rachel, we appreciate your comments, thank you for choosing us as your destination for your visit to Valle de Guadalupe.

Thank you very much for choosing us as your destination for your visit to Valle de Guadalupe, we appreciate your comments.

Dear Karla, we are pleased to know that your stay with us met your expectations.We will continue working so that every time you can visit us your experiences will be better.We hope to see you soon.El Cielo Resor

Dear Jesus, We are pleased to know that your stay with us met your expectations, we hope to have you here again soon to provide you with new and better experiences.

Gracias por su visita, los esperamos pronto. Es un gusto atenderlos !

Dear FoadThank you for taking the time to write this review about El Cielo Resort and the days you shared with us.All opinions are very important, and yours tells us that we are working in the right direction so that our guests return home with unbeatable memories of their stay with us.We look forward to welcoming you back in the near future.Sincerely,

Estimada Susana, Gracias por tomarse el tiempo de compartir sus comentarios con nosotros, lamentamos no haber superado sus expectativas ya que trabajamos día a día para hacerlo, esperamos tenerlo de regreso muy pronto para brindarle nuevas y mejores experiencias

Muchas gracias por estar con nosotros los esperamos próximamente de nuevo!

Dear Mr. Jose, Thank you very much for choosing us as your vacation destination and for sharing your review with us.

Estimada Fanny, muchísimas gracias por su comentario y por compartirlo en esta plataforma con el resto de los viajeros.Es un placer saber que disfrutaron de su estancia en nuestras instalaciones y esperamos poder volver a darles la bienvenida muy pronto.

Dear Kourosh,Thank you very much for taking the time to share with us your valuable comments, we work every day to develop protocols where you and your family feel safe, We hope to have you back very soon to provide you with new and better experiences

Estimado David Agradecemos que se haya tomado el tiempo de compartir su reseña por aqui como los demas viajeros. Igualmente apreciamos que haya escogido El Cielo como destino de vacaciones. Esperemos pronto tenerlos de vuelta para poder brindarle nuevas y mejores experiencias. ¡Feliz Navidad!

Muchas gracias por su visita, es un gusto tenerlos en casa, los esperamos pronto!

Dear Gisela, Thank you very much for your review. We are pleased to know that your stay with us has met your expectations and we hope you come back soon to continue making your stay with us a very nice experience.

Hello Behrang, Thank you very much for your review. We are pleased to know that your stay with us has met your expectations and we hope you come back soon to continue making your stay with us a very nice experience.

Dear Patrick, we are glad that you have chosen El Cielo as your vacation destination, we hope you come back soon to bring new and better experiences to you and your family. Best regards

Estimado Ruben.Muchas gracias por elegirnos como destino para sus vacaciones y por compartir su reseña con nosotros.

Estimado Huésped, Muchas gracias por elegirnos como destino para sus vacaciones y por compartir su reseña con nosotros.

Estimada Liliana, Gracias por tomarse el tiempo de compartir sus comentarios con nosotros, lamentamos no haber superado sus expectativas ya que trabajamos día a día para hacerlo, esperamos tenerlo de regreso muy pronto para brindarle nuevas y mejores experiencias

Dear JorgeWe are delighted that you shared this review with other travelers and we appreciate the positive feedback following your visit.We are pleased to hear that you enjoyed your vacation and look forward to seeing you in the near future.Sincerely,

Estimado Julio.Muchas gracias por elegirnos como destino para sus vacaciones y por compartir su reseña con nosotros.

Estimado Sr. Victor, Muchas gracias por elegirnos como destino para sus vacaciones y por compartir su reseña con nosotros.

Dear Karla,Thank you very much for taking the time to share with us your valuable comments, we work every day to develop protocols where you and your family feel safe, We hope to have you back very soon to provide you with new and better experiences.

Buen día estimado Eduardo. Gracias por su comentario.Nos complace saber que su estadía con nosotros estuvo al alcance de sus expectativas y para nosotros fue un placer poder tenderle y hacer que sus experiencias con nosotros fueran de lo mejor.gracias por elegirnos.¡Los esperamos pronto!

Dear Mr. Manuel,Thank you for taking the time to share your comments with us, we regret not having exceeded your expectations as we work every day to do so, we hope to have you back very soon to provide you with new and better experiences.

Dear Sabian, we are pleased to hear that you enjoyed your visit to Valle de Guadalupe, we look forward to seeing you again.

Thank you for your comments, we appreciate your preference and look forward to having you back soon.