"Very very nice staff very polite. Clean room, nice beach front resort, very clean garden, clean pool. The only downside was as my husband and I walked in, we were tricked, I mean side tracked into thinking that the lady that was in front of hotel with bellboy was actually checking us in and she mentioned she was going to tell us about the amenities of the resort. And bang! We fell into the 90 minutes conversation about buying into the Sheraton timeshare. We told them we weren’t interested after talking to 6!!! Six different people. That’s a little too much. I felt my vacation drifting away. Then we had to talk to another person in regards to rebound transfer to airport next day and then she starts telling us about another buying option, then we did a tour that was given to us for the 90 minute timeshare and there again another person approached about a new resort. Basically as soon as we got off the airplane, people shouting out to go with them, so overwhelmed with all of that. But the actual over all stay and staff at the Sheraton, bartenders, cleaning lady, extremely satisfied. I would just recommend, that the resort be mindful that some people just want to vacation. We were tired, and to still have to talk to people. That was not what I was looking for on my vacation. I must say they did give us a good price on tour, Los arcos. And 2 complementary massage at spa, which Evelyn and I can’t remember the other lady’s name. But they were great. Nice Spa but expensive!!! "