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Reviews of Hostal Gayser - Hostel

2 out of 5
Hostal Gayser - Hostel
Calle 45 Number 199, between Street 36 and Street 38, Valladolid, YUC

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 106 reviews" "
Rating 8 - Good. 35 out of 106 reviews" "
Rating 6 - Okay. 21 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location
Stayed 2 nights in May 2024
Response from HOSTAL GAYSER. on 14 May 2024
Muchas gracias por su comentario.

10/10 Excellent

Dhiraj

Stayed 1 night in May 2023
Response from HOSTAL GAYSER on 12 Jun 2023
Gracias por su calificación.

10/10 Excellent

Bryan Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Response from APARTAMENTOS GAYSER on 9 May 2023
Gracias. Fue un placer atenderle.

8/10 Good

Thomas

Liked: Property conditions & facilities
Fine for backpackers but not if on holiday
Pros; Clean, well located, safe and cheap Cons; the walls are so thin you can hear every noise so we didnt sleep well during our stay.
Stayed 2 nights in Jan 2023
Response from APARTAMENTOS GAYSER on 17 Jan 2023
GRACIAS.

8/10 Good

Lynda

Stayed 1 night in Nov 2022
Response from APARTAMENTOS GAYSER on 17 Nov 2022
GRACIAS POR SU CALIFICACION.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Apr 2022
Response from JOSE on 11 Apr 2022
GRACIAS.

6/10 Okay

Shehzeen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Common room area majes sleeping hard in your room
Good place if you just want some very basic privacy, as in 4 walls and not a bunk bed. If they put you in a room next to the common area, getting a early night is impossible as the conversations in the common area are super loud and feel like they are right next to you ear. Everytime the long basin is used its loud enough to wake you up. Maybe just request a room towards the reception if you can. Other than the noise it was fine.
Stayed 2 nights in Mar 2022
Response from JOSE MARIO on 23 Mar 2022
GRACIAS.

8/10 Good

Efrain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok that only thing people making noise after hours
Stayed 3 nights in Dec 2021
Response from JOSÉ on 7 Jan 2022
GRACIAS POR SU COMENTARIO Y CALIFICACION.

10/10 Excellent

milosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, as for this price
Stayed 1 night in Oct 2021
Response from JOSE on 6 Nov 2021
THANK YOU FOR YOUR COMMENT

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
A lot to improve
A lot of noise very early in the morning and the staff doesn't do anything. Cleaning is not great. Bathrooms next to dining space is terrible design.
Stayed 3 nights in May 2021
Response from JOSE MARIO on 31 May 2021
GRACIAS.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2021
Response from JOSE MARIO on 28 Mar 2021
GRACIAS.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed for 2 nights staff was wonderful, cleaning wasn't good. Bathroom was bit dirty, bed sheets were stained.
Stayed 1 night in Mar 2021
Response from JOSE MARIO on 20 Mar 2021
THANK YOU FOR YOUR COMMENT.

8/10 Good

Jean-Pierre, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel with a nice outside terrace where smoking is allowed. Kitchen and rooms a bit small but clean. Near the Centro.
Stayed 2 nights in Jan 2021
Response from JOSE MARIO on 28 Jan 2021
THANK YOU VERY MUCH FOR YOUR COMMENT. :-)

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled all over the Yucatan for a month, this hotel was the best bargain for the money. It was the best value for the price.
Stayed 1 night in Jan 2021
Response from JOSE MARIO on 28 Jan 2021
THANK YOU VERY MUCH FOR YOUR COMMENT. IT WAS A PLEASURE TO RECEIVE YOU.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The private room is a good price, but there was minimal privacy due screens on top the the walls. It was good for airflow but made it difficult to sleep past 7am with everyone talking in the rooms next to you or in the kitchen. The hostel itself was clean but lacked silverware so consider bringing your own. Good location and chill atmosphere
Stayed 4 nights in Jan 2020
Response from JOSE MARIO on 4 Feb 2020
THANKS.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room is very basic, a bed and a fan. Kitchen basic also with hardly any utensils or cups. Main problem was the noise, you can hear every time someone opens or closes his room as the walls are paper thin and there's only a screen above the door
Stayed 1 night in Jan 2020
Response from JOSE MARIO on 23 Jan 2020
THANK YOU FOR YOUR COMMENT.

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
You get a private room with a single bed and a fan. No AC. The bathrooms are shared and far from the room. Everything is clean. Good sheets and towels. Noisy since rooms are separated by a wall that doesn't go all the way to the ceiling. WIFI worked OK and the location was fine, a few minutes from the center. Good staff. I ended up extending. No social vibe whatsoever.
Stayed 1 night in Aug 2019
Response from JOSÉ MARIO DZUL on 23 Sept 2019
THANK YOU FOR YOUR COMMENTS, YOUR OPINION IS VERY IMPORTANT TO US.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from JOSÉ MARIO DZUL on 13 Jul 2019
GRACIAS POR SU VISTA.

10/10 Excellent

Dandrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from JOSÉ MARIO DZUL on 2 Jul 2019
ESPERAMOS QUE TODO ALLÁ SIDO DE SU AGRADO. ÉXITO!

10/10 Excellent

Marga, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Staff listen to comments, request. And they have fixed the noise between rooms by adding extra wall, so no there is more privacy, and practically no noise. It was Fantastic. I started with 2 nights, and I ended there for 10 days. And they have a kitchenette very well equipped. Very, very good.
Stayed 3 nights in Oct 2018
Response from JOSÉ MARIO DZUL on 15 Nov 2018
THANKS FOR YOUR COMMENTS.

8/10 Good

Zdenka, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Gayser was OK, we got tiny room, where was just bed and table.
Stayed 1 night in Jul 2018
Response from JOSÉ MARIO DZUL on 14 Aug 2018
GRACIAS POR SUS COMENTARIOS.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eh
It was a decent place to stay the night. It was clean, but had kind of a grungy feel about it because of the lighting. AC was cold. I didn't try the pool or the restaurant/bar. The shower was scorching hot and the knob for cold water was broken. For the price, it's exactly what I expected. It's reasonably close to the airport and that's all that mattered to me.
Stayed 2 nights in May 2018
Response from JOSE MARIO DZUL on 22 May 2018
THANK YOU FOR YOUR COMMENTS, WE WILL TRY TO RESOLVE THE PROBLEMS INDICATED.

6/10 Okay

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for price and to get to Chichen Itza
Location is way off centre and on a remote residential street with no shops in sight. Unfortunately the town of Valladolid is run down, dilipidated, seems abit intimidating due to low tourist traffic and not alot to offer. Apart from catering to those visiting Chichen Itza, I probably wont stay in this town. Hostel Gaiser is simple no frills as is advertised, common areas and showers were well desgned and clean. Room was however not so clean, poor ventilation and walls so thin that every sound from other rooms could be heard!
Response from JOSE MARIO DZUL on 6 May 2018
GRACIAS POR SUS COMENTARIOS.

10/10 Excellent

Lourdes J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel
Good experience. Clean hostel. Good service
Stayed 1 night in Feb 2018
Response from JOSE MARIO on 20 Feb 2018
GRACIAS POR SUS COMENTARIO, SU OPINION ES MUY IMPORTANTE PARA NOSOTROS, ESPERAMOS SU PRONTA VISITA.

8/10 Good

QQ, Japan

Liked: Cleanliness, staff & service
Good for the price
We stayed in four hostels in Mexico trip. This one is the cheapest, but we would say the facilities are the best (except the noise). Enough public showers with hot water and toilets (all others where we stayed didn't have warm enough water). There is public Kichen and area. There is internet but not very strong (but still good enough compared with our oh there experience). Stuff speaks English. Everything is pretty new and clean. One bad thing is it is quite noisy. The "rooms" And the corridors are separated by some "boards" not really wall, and the up part is just net. So you can hear clearly anyboady talked in the corridor or even other rooms.
Stayed 1 night in Jan 2018
Response from MARIO on 13 Jan 2018
THANKS FOR YOUR COMMENTS YOUR OPINION IS VERY IMPORTANT FOR US.

8/10 Good

Adam, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much everything you would want from a hostel, with one exception. You get your own private room with a towel and some soap/shampoo and the showers and toilets are all secluded and private. Everything is clean and the hostel is beautiful overall. Very cute common area. The only problem I had while I stayed there was the noise in the morning. You don't sleep in a room so much as cubicle with a bed and fan. There's about a foot of space between the top of your wall and the ceiling, so in the morning you can hear everyone going about there business. When I stayed there were people blasting music at 7am and slamming doors as the came back from the bathroom. It was a little offensive, but other than that I really loved my stay here.
Stayed 1 night in Aug 2017

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
great hotel. Value for money.
Everything was perfect except for the noise during night time. Room was specious, clean and location was great, just few blocks from the beach and 5th avenue. Wifi works great and there was a fridge and safe in the room which is a big plus. Theres probably a warehouse or a factory nearby and there was a noise of tracks during all nigh which was make it hard to sleep. bring a good ear plugs if you plan to sleep here. The maids are doing a great job and they are very creative with their towels.

8/10 Good

Jeffro, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean.
The apartments are private, but the walls don't reach the ceiling so not entirely so. Overall a good experience. Couple blocks to downtown and close to the local cenote. Recommended.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
New & Clean, But Can't Sleep!
This is a hard review to write because the Hostal is great in many ways - it's new, the staff are good, it's clean, a good price. BUT it's nearly impossible to sleep because of the noise and the way they have designed the rooms with openings at the ceilings. You can hear absolutely everything and earplugs don't help. I was unlucky when I stayed because the Hostal was full, there were people talking loudly until 1am & other's alarms going off at 5:30am. When can you sleep in this time? Overall sadly disappointing.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a relaxing place to stay in Valladolid. Only 10 minutes walking to the center and really close to a beautiful cenote. Impossible to meet people as everything is really separated and not much hang out space but would definitely stay again! The staff are really helpful and kind!

10/10 Excellent

Amy, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico!
Probably one of the best hostels I've ever stayed in, exceptionally clean- the room, showers and toilets were spotless. Good flow in the showers and the water was hot, not that you'd need it too hot. Just about a 10minute walk to the central square, the neighbourhood is nice, la oasis restaurant round the corner was great for food and beer. I would definitely stay here again if I visited Valladolid.

8/10 Good

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio y servicio muy bien.... Limpio, atentos y amables....
Stayed 2 nights in Apr 2024
Response from HOSTAL GAYSER. on 7 May 2024
Le agradecemos mucho su comentario, estuvimos muy a gusto con su visita. esperamos en un futuro contar nuevamente con su reservación.

6/10 Okay

Gloria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitación y zonas compartidas estaban muy limpias y el personal es encantador. Desgraciadamente, las habitaciones no tienen ventanas y están comunicadas entre sí mediante una especie de rejilla fina en la parte superior, lo que hace que no haya filtro para los ruidos de los vecinos. A parte de eso, muy correcta la relación calidad-precio.
Stayed 2 nights in Feb 2024
Response from HOSTAL GAYSER on 12 Mar 2024
GRACIAS POR SU COMENTARIO Y CALIFICACION.

6/10 Okay

Vera

Liked: Cleanliness, property conditions & facilities
The rooms are open so you can hear everything. Their were bed bugs
Stayed 2 nights in Feb 2024
Response from HOSTAL GAYSER on 12 Mar 2024
LAMENTAMOS MUCHO LO SUCEDIDO.

2/10 Terrible

Maria Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Feb 2024
Response from HOSTAL GAYSER on 12 Mar 2024
GRACIAS.

10/10 Excellent

Miguel, MERIDA

Stayed 1 night in Jan 2024
Response from HOSTAL GAYSER. on 7 May 2024
agrademos mucho la puntuación que nos puso, esperamos nuevamente su visita.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar céntrico buena relación calidad-precio
Hostal muy conveniente cerca del centro y buena relación calidad-precio
Stayed 1 night in Oct 2023
Response from HOSTAL GAYSER. on 1 Nov 2023
GRACIAS POR SU COMENTARIO Y CALIFICACION.

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HOSTAL GAYSER. on 30 Oct 2023
GRACIAS.

6/10 Okay

Higinio

Stayed 1 night in Sep 2023
Response from HOSTAL GAYSER on 26 Sept 2023
GRACIAS

4/10 Poor

Alejandro, Queen Creek

Business traveller
Disliked: Cleanliness, property conditions & facilities
If you are looking for a very low-cost place to crash for the night, this is the place. It is not built as a hostel or hotel, it is a renovated property with rooms the size of a closet and the family ones in the upstairs are larger with their own bath, however the walls must be built with a very flimsy sheetrock because you can follow your neighbors' conversations and other unwanted noises.
Stayed 1 night in Jul 2023
Response from APARTAMENTOS GAYSER on 27 Jul 2023
GRACIAS POR SU COMENTARIO Y CALIFICACION.

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nous sommes restés une nuit sur 3 car impossible de dormir. Chambre sans fenêtre, sans climatisation, non respect des règles relatives au silence. Une horrible nuit. Nous n’avons pas compris la note générale.
Stayed 3 nights in May 2023
Response from APARTAMENTOS GAYSER on 1 Jun 2023
GRACIAS.

6/10 Okay

GABRIEL

Liked: Cleanliness, staff & service
Un lugar básico que cumple lo que promete, un lugar accesible para pasar la noche a un costo bastante accesible, es muy difícil pasar la noche ya que hace demasiado calor y hay poca ventilación.
Stayed 2 nights in May 2023
Response from APARTAMENTOS GAYSER on 28 May 2023
GRACIAS.

6/10 Okay

María José

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las habitaciones muy pequeñas y sin buena ventilación
Stayed 1 night in May 2023
Response from APARTAMENTOS GAYSER on 11 May 2023
GRACIAS.

10/10 Excellent

Irving fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from HOSTAL GAYSER on 29 Apr 2023
GRACIAS, FUE UN PLACER TENERLO EN NUESTRO ALOJAMIENTO.

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from APARTAMENTOS GAYSER on 26 Feb 2023
GRACIAS.

8/10 Good

Liliana del Carmen

Stayed 1 night in Feb 2023
Response from APARTAMENTOS GAYSER on 21 Feb 2023
GRACIAS POR SU CALIFICACION.

2/10 Terrible

Magnus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely riddled with bedbugs and there’s no full walls, which means that there are open holes in the top of the very tiny rooms. This meant that we could hear everything everyone else was blasting on YouTube at 5:30 in the morning…!
Stayed 3 nights in Jul 2022
Response from JOSE MARIO on 1 Aug 2022
LAMENTAMOS LO SUCEDIDO.

10/10 Excellent

alvaro azael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from JOSE on 17 May 2022
GRACIAS POR SU CALIFICACION.

6/10 Okay

Jose Luis

Liked: Cleanliness
Stayed 1 night in Apr 2022
Response from JOSE on 11 Apr 2022
GRACIAS.

6/10 Okay

Verified traveller

Liked: Cleanliness
L'organisation spatiale des chambres avec l'absence de murs complets requiert de la part des utilisateurs du lieu une attention réelle au bien-être des autres convives , ce qui ne fut pas trop le cas dans la pratique de mon séjour ; nombreux hôtes bruyants jusque tard empêchant le sommeil ... La direction de l' établissement devrait davantage insister sur ce point lors de l' inscription
Stayed 1 night in Apr 2022
Response from JOSE MARIO on 10 Apr 2022
GRACIAS Y LAMENTAMOS MUCHO LO SUCEDIDO, SU OPINIÓN ES MUY IMPORTANTE PARA NOSOTROS.