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Casa Pakal

3.0 star property
Central hotel connected to a shopping centre in Valladolid with free breakfast

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Photo gallery for Casa Pakal

Terrace/patio
Free daily continental breakfast
Exterior
Outdoor pool
1 bedroom, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

View all photos for Standard Room

1 bedroom, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, free WiFi

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed
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About the area

Map
212 C. 43 Sisal, Valladolid, Yuc., 97784

What's nearby

  • Calzada de los Frailes - 1 min walk - 0.0 km
  • Convent de San Bernardino de Siena - 3 min walk - 0.3 km
  • Cathedral of San Gervasio - 10 min walk - 0.8 km
  • Valladolid Municipal Palace - 11 min walk - 1.0 km
  • Cenote Zaci - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 117 min drive

Restaurants

  • ‪Casona Valladolid - ‬8 min walk
  • ‪Paladar de Cura - ‬5 min walk
  • ‪Conkafecito - ‬1 min walk
  • ‪Taqueria el Paisa - ‬7 min walk
  • ‪Le’kaat - ‬4 min walk

About this property

Casa Pakal

Hotel connected to a shopping centre
Casa Pakal provides amenities, such as free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Airport pick-up service (surcharge), coffee/tea in reception and luggage storage
Room features
All guest rooms at Casa Pakal have amenities, such as free WiFi.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 10:00 AM to 9:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 4)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Casa Pakal Hotel
Casa Pakal Valladolid
Casa Pakal Hotel Valladolid

Frequently asked questions

Does Casa Pakal have a pool?

Yes, this property has an outdoor pool.

Is Casa Pakal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Pakal?

There is free parking nearby.

What time is check-in at Casa Pakal?

Check-in start time: 3:30 PM; check-in end time: midnight.

What time is check-out at Casa Pakal?

Checkout is at noon.

Does Casa Pakal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 10:00 AM-9:00 PM on request. A fee of MXN 2500 per vehicle applies.

Where is Casa Pakal located?

Located in the heart of Valladolid, this hotel is within a 5-minute walk of Calzada de los Frailes and Convent de San Bernardino de Siena. Pancho Vila Tequileria and Francisco Canton Rosado Park are also within 10 minutes.

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Casa Pakal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Simple clean accommodations as advertised. Great value. Great location that is walk-able to restaurants and shops.
Stayed 2 nights in Nov 2024

8/10 Good

Delphine

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and space

Good hotel, very well located next to the center but in a very quiet street. Beautiful spacious room, super clean. Basic Breakfast included but does not start early enough (even for coffee) for people planning to get to Chichen Itza at opening
Stayed 2 nights in Dec 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy room

Room was in the front and was very noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Klara-Josepha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying in Casa Pakal. It was right on the Calz. des Los Frailes and therefore close to numerous restaurants and the Parque Sisal, where there is a light festival every evening about the history of Valladolid. The room and the general area were very clean. It was also quiet in general. At night, however, the dogs from the neighboring properties barked. The breakfast is very little. A few rolls, coffee, fruit and if you're lucky, cake.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was great. Breakfast was not

Check in was easy except the pressure I was given to pay in cash. The front gate is noisy when opened and closed at night. The hotel is small and sound carries really badly throughout it. Great location though, and very clean and comfortable.
Stayed 3 nights in Dec 2024

6/10 Okay

Julee

Good location, comfortable bed. Breakfast sub par. A roll with jam and banana or apple. No extras. Milk for coffee first day, not the other two mornings. Shared kitchen and fridge ok. A bath mat for the shower would be appreciated as it is very slippery.
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Good location - good be a touch confusing for some - but near nice restaurants, etc. Our room had a comfortable bed, the bathroom was serviceable. Communication could be better. They offer a breakfast and we were not told to pick up and wash our own dishes, but found out later when we got a talking to... They have a frig to keep food in and cooking and grilling facilities for guests to use. Also, upon arrival we were notified that we would have to pay cash - sorry for the inconvenience. But, overall, a good price for the room.
Stayed 2 nights in Feb 2025

2/10 Terrible

Chi Shing Juston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Host NOT reply message

Bad host. Do not read and reply hotel.com message. Have reached out to them twice. They did NOT reply
Stayed 1 night in Oct 2024

10/10 Excellent

David De

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y limpieza de la habitación
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien casa Pakal está cerca del parque central, fuimos caminando
Stayed 1 night in May 2025

8/10 Good

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel bien entretenu et personnel gentil. Des chiens aboient beaucoup et ça peut perturber le sommeil, particulièrement pour les chambres de luxe qui font face à la rue. Les plus: la piscine, les hamacs, les espaces communs, l’eau à volonté. Les moins: pas de shampooing, pas vraiment d’endroit pour déposer nos valises, mais garde robe. Le petit déjeuner est sommaire; faux croissant, pomme, banane et café. Il n’y a pas de frigo dans les chambres, mais il y en a un grand que tout le monde peut utiliser. Les tours proposés par l’hôtel sont très abordables, particulièrement celui de Rio Lagartos et Las Coloradas. Le chauffeur est très gentil et parle très bien anglais. Il nous transporte en voiture 7 passagers et nous amène directement à ces endroits. *il ne faut pas être stressé en voiture, car il conduit vite et dépasse beaucoup.
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia nadie en recepcion anes de la hora del check in
Stayed 1 night in Mar 2025

8/10 Good

Monsse

Liked: Staff & service
Todo bien
Stayed 2 nights in Mar 2025

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

The only “issue” would be No tv No safe No mini fridge No essentials but would be a great plus
Stayed 1 night in Feb 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

JUAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación está en un lugar de nivel bajo y requiere de mayor limpieza la alberca, la vista del hotel hacia su vecino de colindancia es de mal gusto, tal vez si subieran la barda para taparlo, luciría mejor. El desayuno es muy sencillo y al pagar el servicio tuvo que ser en efectivo ya que no tenía terminal, lo cual me pareció bastante desagradable.
Stayed 1 night in Feb 2025

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un par de detalles

En general bien, cómodo, piso de la regadera muy resbaloso, el asiento del baño no es del tamaño de la taza lo que lo hace incómodo todo lo demás muy bien
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Amenities, property conditions & facilities
Fue un hospedaje cómodo y está bien situado, entre dos puntos céntricos turísticos de la ciudad; las instalaciones son muy lindas y el diseño es hermoso. Los puntos negativos en mi experiencia fueron que no limpiaron mi habitación durante toda mi estancia, por ende, no tuve toallas limpias y las hormigas estaban en toda la habitación , baño, cama y piso; considero que pudo haberse evitado si se hubiese limpiado cada mañana (aclaro que es de esperarse que haya hormigas debido a la hermosa vegetación del rededor). Otro punto en contra es que era difícil encontrar al personal encargado de la recepción, sin mencionar que me cobraron una cantidad diferente a la mencionada cuando llegué y si pagas con tarjeta, te cobran a ti la comisión. Por último, aunque la propiedad es hermosa, las casas de a lado hacen muchísimo ruido, queman basura y los perros pelean, ladran y aullan toda la noche, no pudimos dormir.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value/location

This hotel is well located just a half block off the artisanal restaurant street. So many great choices for dinner. And two blocks the other way is the Convento de San Francisco where there is a sol y luminar every night. 50 pesos from the bus station
Stayed 3 nights in Jan 2025

8/10 Good

Francisco José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

FARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito y tranquilo

Me gustó mucho el hotel es bastante tranquilo, solo le falta tener tv pero en general el personal es muy atento y serviciales.
Stayed 2 nights in Jan 2025