Upstate New York Hotels with Bars / Lounges

"The check-in was fast. The elderly lady in the front desk was exceptionally helpful. "

"The breakfast and coffee was poor. The room was fine."

"Easy shuttle to airport. Thus hitel was very convenient. "

"Bathroom needs serious updating "

"Don’t expect too much. "

"Floors were nasty"

"Everything was wonderful "

"Great location to attend a concert or Sabres game. Easy access to trolley."

"Our experience at the Garden Place Hotel was awful. When we arrived at 6:00 p.m. on Saturday, front desk staff had to check to see if our king room was ready. We were given room 233. As soon as we opened the door to the room, we could see the sag in the bed - it looked like a hammock. I have never before requested a room change but there was no way. I went back to the front desk and was informed there were no other king rooms ready. We opted for a double queen instead. We got to the new room and had no hot water. Called the front desk and was told the boiler was restarted and it should be hot shortly. It was but we got up in the morning and had no hot water again. This time we were told that repair had been called and the only option was to try a different room. We were offered a late checkout but decided to just move on with our day. Very disappointing as we had actually read other recent reviews and thought about canceling but eventually opted to keep our reservation. Definitely a mistake! The staff who we encountered were friendly and doing their best. The property is currently under renovation but they have a ways to go. "