Hotel Keluarga di Upper Grand Lagoon

"I feel bad for the staff having to clean-up after irresponsible pet owners inside the building messes. Accidents happen but this is disrespectful to everyone, especially your staff.. "

"The hotel staff are mostly very kind and respectful. We're a Latino family, and some guests gave us strange looks because of the racism we're experiencing these days. Otherwise, everything was excellent. We've booked this hotel for two consecutive years, and we'll continue to do so. The beach is a 5-minute drive away, and there are plenty of shops and restaurants nearby. Very good!"

"Clean, quiet and friendly "

"Great property"

"Loved everything and would definitely book again! "

"Everything was great all the way down to the very friendly staff, cleanliness, and our nice room!!!"

"Very pleasant, ground floor with patio, pool was just a few steps away. Excellent rooms, the kitchenette was very nice for preparing breakfast. The location was very quiet, but yet very accessible to everything. I needed a wheel chair accessible bath room and I could get my wheel chair in without problems."

"I stayed 4 days. The room was clean/classy. Great workout and spa and hot tub. Great natural views of bay, beach, golf and relaxing environment in walking distance to dinner. The property is well maintained."