Upper Grand Lagoon Beach Resorts from RM202

"Good"

"Expedia showed beachside but hotel was beachview. Heated pool was ice cold. "

"Old. Needs to be updated! Pen House was a jock. Parking unbelievable nit enough for everyone usually have to park across street. "

"No view in the room we had."

"View was great. Location was great. Property is in major need of renovation. Tub was peeling paint. Rooms were dirty upon arrival. Had to ask for toilet paper. "

"This is your typical 80's beach motel. The staff was nice however it seems your updates remained in the lobby. The beds were awful, I basically slept in a hole on one side of the bed. The room was so outdated, we went back in time to the 80s. The cabinets under the sink were falling apart. The furniture was plastic, not great for summer. The TV in the living room area had 19 channels, and not popular ones, but the TV in the bedroom was a Roku TV, the only updated item in the room. Yes there were palmetto bugs and maybe a roach but we can't confirm. We wanted a. Heap weekend and thats what we got. Won't be back to this hotel."

"One of my favorite places to stay in Panama City Beach!!"

"The worst experience I’ve ever had at a hotel. Upon arrival, there was a line out the lobby door waiting to check in. Some customers had been there an hour and a half or more and were told that the staff was getting their rooms ready still due to being short staffed. Mind you, it was 8:30 at night at this point. After waiting for an hour with no further information from the staff, they finally came out of hiding to inform the lobby full of people that they had given all of our rooms away to other guests. We had the reservation booked at least a month and a half in advance. How do you give that many reservations away?!? The majority of the customers in the lobby were there for a soccer tournament that weekend so probably 20 or more families were left scrambling to find another hotel for their kids to sleep somewhere that night. Absolute chaos! I highly recommend looking elsewhere if you’re considering Fairfield Inn. "

"Staff was very friendly. Rooms are very much in need of better upkeep. Not the cleanest. Everything smelled like marijuana. Couldn’t even enjoy the balcony because of it. Bedding was not clean. The elevator kept messing up. Thankfully we were only there for one night. "