Hotel berdekatan University Mall

"Room was not cleaned during our stay. On Saturday I mentioned this to the staff at the desk and they ASSURED me the room would be cleaned. Nothing done. For the price I paid per night, close to $1000 I should expect better. Not acceptable! Especially for a room a I paid for in advance almost 1 YEAR AGO IN FULL. Refund due accordingly!! Please review!"

"Hotel is dated but our stay was nice. Staff is great!"

"Very clean. The bed was ok, but not great. The big disappointment was the noise form the adjacent room. The neighbor had their TV up very loud on an off until 2:30 am (So loud that I could still hear it through earplugs). I tried to call the front desk to have them ask the occupants to turn it down, however, the front desk phone was unattended at 2:00am when I called. I was under the impression that night managers are meant to be available during the early morning hours. I would also...

"Club room was worth it"

"Can hear cars on the road, lobby smells bad."

"Always the best place to stay while in CH!"

"Clean room. Location was great. Staff was excellent."

"Loved this hotel! Right on Franklin and love the decor and comfort of the room."

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"Clean room and overall very nice place "

"The staff is ALWAYS so nice and welcoming!"

"There were roaches in my room. They changed me to an upper floor and upgraded my room but there were still roaches. Did not like the hotel but the staff was very nice and professional."

"We really like the homewood suites brand and look forward to the expected amenities- this one was in a great location but could use a bit of refreshment. Not sure why the hallways have the exposed wiring at the ceiling wall. Breakfast was nice but not as extensive as other locations such as Dallas/ Fort Worth. We had a very long walk from our unit 329 to lobby/ breakfast area. Overall rating is good and I would stay again "

"Great property. Excellent staff!"

"We were in room 336. Dry large 1 bedroom but the room smelled musty and urine, gross smell every time we entered, breakfast as ok, barely had any fruit and would put out 1 pint of blueberries and say they were out, could have been much better "

"Service in bar area was bad. Waiter was slow and couldn’t get order straight "

"We came from High Point NC for our daughter’s graduation from UNC Chapel Hill, the location was perfect for the weekend. Breakfast was great, Beds and pillows were amazing and Very Clean. Staff was extremely helpful and friendly. We will definitely will stay here again when in this area!!!! "

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