Hotel Dekat Underwood Family Farms

"Excellent Stay"

"Living room Couch stained very uninviting could not relax on it . Rooms need some upgrades"

"Housekeeping didn’t even make second bed. Coffee bar should stay open longer"

"Bed wasn’t that comfortable and the breakfast was NOT like your other best western facilities. We always stay in a best western because of the buffet style breakfast."

"Great"

"Good"

"I loved how clean the hotel and rooms were. The Staff was so friendly and helpful. Breakfast was really good."

"The initial room we were offered smelled strongly of mildew. We went back to the front desk and requested another room, which was provided, and when we opened that one it was exactly the same. We notified the front desk we were going to have to seek another hotel, and left. When we subsequently requested a refund through Expedia, the hotel declined saying that we had not let them know we were leaving. Do not recommend. Initial experience was bad, and even given the opportunity make it good,...

"Property is dated needs some Tlc…"

"The staff at this TownePlace Suites is exceptional, however, the property falls far short that what I expected (and I didn't expect a lot)! The hotel is renovating their rooms, and this is necessary because the entire hotel feels like it needs an upgrade - it is dated, and isn't the most comfortable. For example, we stayed in a suite with a King bed and a pull-out couch - but the mattress on the pull-out was the wrong size so it was very ill fitting and one could feel the springs through...

"Booked a queen room and got a full size bed. Ice machine was not working. Room had no wifi in it. Told the staff we were in a wifi dead zone and asked if we could switch rooms. We were told no and to connect our equipment downstairs. Ridiculous and rude. We lost 5 days of not being able to do our work! We were going to stay another week but left and checked into another motel with the promised emenities!"

"Beautiful property! Friendly and professional staff! Safe and clean area! Breakfast was amazing for being included! We look forward to staying again!"

"Friendly staff. Everything was clean."

"The staff is very professional and make you feel important"

"Hotel under construction. My room was clean. Hotel was clean. The lobby and surrounding area was under construction."

"Room smelled like mildew and a chair in the room was dirty"

"Everything was excellent. Clean room. Very helpful staff. If breakfast included, though a bit more variety would be great. Overall I’d definitely stay there again. Well managed and maintained property."

"This is the BEST place to stay! The staff is so friendly and helpful. It feels like home!"

"Everything good"

"I show up on the date reservation they said at the front desk I don't have reservations, So I asked why they said no reservations no room, so I leave and went to another hotel place, Front desk person didn't help me at all"