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Palm Garden Hotel

Photo gallery for Palm Garden Hotel

Primary image
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds

Overview of Palm Garden Hotel

Palm Garden Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320

Explore the area

  • Popular LocationThe Oaks3 min drive
  • Popular LocationSanta Monica Mountains National Recreation Area4 min drive
  • Popular LocationConejo Valley Botanic Garden5 min drive
  • AirportOxnard, CA (OXR)29 min drive

Choose dates to view prices

About this area

Thousand Oaks

Located in Thousand Oaks, Palm Garden Hotel is in the suburbs and in a regional park. Travellers eager for a bit of culture can stop by Civic Arts Plaza, while those wishing to experience the area's natural beauty can explore Conejo Valley Botanic Garden and Gardens of The World. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.

What's nearby

  • The Oaks - 3 min drive
  • Santa Monica Mountains National Recreation Area - 4 min drive
  • Conejo Valley Botanic Garden - 5 min drive
  • Los Robles Hospital and Medical Center - 6 min drive
  • California Lutheran University - 8 min drive

Getting around

  • Camarillo Station - 9 min drive
  • Los Angeles Intl. (LAX) - 49 min drive

About this property

Palm Garden Hotel

3-star Suburban hotel near The Oaks
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7 AM–9:30 AM on weekends

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (6500 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – August 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:30 AM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per week (maximum USD 200 per stay)
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 5.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 50 per accommodation, per week (maximum USD200 per stay)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 562 out of 963 reviews
5 - Excellent 58%
Rating 4 - Good. 261 out of 963 reviews
4 - Good 27%
Rating 3 - Okay. 88 out of 963 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 963 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 963 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Fitness Center and the room was comfortable.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was terrible, especially the staff that attended me that day I arrived was at 10 pm. They was changing staff both were rude to my wife and me. I think it bothered me that I didm't speak English well. I think they denigrated us because we spoke Spanish. the attention was terrible and for asking him where the bathroom was for my wife
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Hotel is currently under renovation, from the front it looks like a construction site. Room floor dirty. Inconsistent and minimal toiletries. Same breakfast for our 2 day stay. Areas around the property that have fake grass smell like pee.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This review is for rooms not facing the hotel courtyard. While the room was nice and modern - there is no way to get fresh air into the room. Additionally, the hotel is right next to the freeway, the loud freeway noise makes it super tough to leave your bedroom door open to get some air.
Stayed 1 night in Jun 2022