Underwater World

All staff friendly and attentive. Amazing breakfast with great selection to cater for all tastes. Beautiful grounds, quiet and location, note the property has a beautiful beach view but not for swimming. 6 mins drive from airport, 15 mins from skyride attraction and 20 mins pentai chaning ( main beach area). We had a wonderful stay for 3 nights.

Had 2 bed apartment which was huge, kitchen is better than most apartments have in the UK! Downside was facing the noisy building work which starts early in the morning and goes on till late evening. Another hotel is being built which does obscure the view to the sea. This will most likely go on for at least another year as hotel being built. Breakfast is a let down, if you go nearer the end, nothing is replaced. One day we had to queue for 30 mins for a table for which they are short. Wifi in hotel is hit and miss. Not enough sunbeds and only 3 umbrellas! At least pool is open till 10pm. Not sure why they require room numbers to get a towel. Overall a decent value for money hotel, however definitely not 5 star. Best in the area and modern. Good location

The area around the pool wasn't cleared overnight with towels left behind by guests. The toilets by the restaurant wasn't cleaned. However, the breakfast buffet was excellent and the choices of food were amazing. Credit to the kitchen crew for the delicious food. Also, credit to the young intern from Bali. Very cheerful, friendly and a delight to talk to.