Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Property class: 4

Choose dates to view prices

A rooftop terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is RM365
RM420 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a dining table with chairs, a large window with curtains, and a wall-mounted artwork.

Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the city through a large window.

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Room

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a wall with a surfboard mural, and a sign that says "Gone Surfing".

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the ocean through the window.

Room, 1 Double Bed

  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Holiday Inn Express Durban - Umhlanga by IHG

Umhlanga
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 654 reviews
The price is RM313
RM408 total
includes taxes & fees
2 Nov - 3 Nov
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About the area

Located in uMhlanga, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is connected to a shopping centre. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Travelling with kids? Consider Japanese Gardens, or check out an event or a game at Moses Mabhida Stadium. Snorkelling, windsurfing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our uMhlanga travel guide
Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • A collection of statues in a blue-lit environment.
    Gateway Theatre of Shopping
    1 min walk - 0.1 km
  • A rocky cliff with vegetation and a beach with people and tents.
    Oceans Mall
    4 min drive - 2.2 km
  • KwaZulu-Natal Sharks Board
    7 min walk - 0.6 km
  • Ster-Kinekor Gateway
    15 min walk - 1.3 km
  • Whalebone Pier
    5 min drive - 2.6 km

Getting around

  • Durban (DUR-King Shaka Intl.)
    23 min drive

Restaurants

  • Mugg & Bean
    5 min walk
  • Starbucks
    5 min walk
  • Mozambik
    5 min walk
  • Nespresso Gateway
    15 min walk
  • Cape Town Fish Market
    5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

  • Upscale family-friendly hotel connected to the convention centre
  • Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and meeting rooms
    • A computer station, coffee/tea in reception and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 205 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Free toiletries and hairdryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, mini fridges and daily housekeeping

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A modern lobby with a reception desk, seating area, and wooden accents.
Protea Hotel by Marriott Durban Umhlanga
Umhlanga
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.6 out of 10, Excellent, 539 reviews
The price is RM418
RM485 total
includes taxes & fees
20 Nov - 21 Nov
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Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on 4 Nov 2026 start from RM365, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Self-parking is available for ZAR 65 per night.

What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?

This family-friendly uMhlanga hotel is located in a state park, within a 10-minute walk of Ster-Kinekor Gateway, Gateway Theatre of Shopping and Umhlanga Hospital. Oceans Mall and KwaZulu-Natal Sharks Board are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 215 out of 407 reviews
Rating 8 - Good. 110 out of 407 reviews
Rating 6 - Okay. 50 out of 407 reviews
Rating 4 - Poor. 20 out of 407 reviews
Rating 2 - Terrible. 12 out of 407 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Double bedroom a plus Kitchen also a plus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding staff and great hotel
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and good location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing customer service

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel with friendly and helpful staff. Hotel is located close to the Mall. Apartments are cleaned daily. Unita are a little noisy due to traffic. Hotel lacks the sea view.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic.

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Umhlanga

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff I've ever encountered!

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!
Stayed 6 nights in May 2025