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Suite Amor Tulum -Onsite Cenote, Temazcal & Spa

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Tulum National Park

Located close to Las Palmas Public Beach and Playa Paraiso, Suite Amor Tulum -Onsite Cenote, Temazcal & Spa provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage, a detox wrap or aromatherapy at the on-site spa. The on-site Mexican cuisine restaurant, Ocho Treinta, offers breakfast, brunch and lunch. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 220 per person (return)
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number ACO151007UJ1

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Suite Amor Tulum -Onsite Cenote, Temazcal & Spa have a pool?

Yes, this property has an outdoor pool.

Is Suite Amor Tulum -Onsite Cenote, Temazcal & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suite Amor Tulum -Onsite Cenote, Temazcal & Spa?

Self-parking is free at this property.

What time is check-in at Suite Amor Tulum -Onsite Cenote, Temazcal & Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 40 (subject to availability).

What time is check-out at Suite Amor Tulum -Onsite Cenote, Temazcal & Spa?

Checkout is at noon.

Does Suite Amor Tulum -Onsite Cenote, Temazcal & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 220 per person applies.

Where is Suite Amor Tulum -Onsite Cenote, Temazcal & Spa located?

Situated on the boardwalk, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Beach and Las Palmas Public Beach. Tulum Mayan Ruins and Playa Paraiso are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing and the room was spacious and comfortable. The Cenote was just adorable
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
The room itself was beautiful we used the outdoor bathtub everyday it was so romantic. The location is only about a mile away from the beach which is very convenient. When booking we didn’t realize it’s an independently owned apartment in a complex and not a hotel. With that in mind - they only give you 2 towels for the beach/pool and you can’t request more at the desk. Also the front desk staff was inexperienced.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Vanity

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is so beautiful! The pictures don't do it justice. The photos cannot convey the feeling of peacefulness and serenity that I felt as soon as I walked in. The pool area is very nice and there is a poolside restaurant and spa as well. I did yoga in the yoga tower one morning at sunrise and it was so rejuvenating. I soaked in the outdoor tub every evening which was amazimg. Also, there is a lovely cenote in the back of the property only for the guests! My only complaint would be that I wish the restaurant was open for dinner for the nights that I didn't feel like leaving the property. Other than that, I highly recommend!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Maurice

Liked: Amenities
Disliked: Cleanliness, communication
The sheets and towels were stained.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Brittany

Stayed 5 nights in Mar 2024