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Entire condo

Mistiq Gardens

3.0 star property
Condo in Tulum with 4 outdoor pools and rooftop terrace

Choose dates to view prices

Consider a stay at Mistiq Gardens and take advantage of a rooftop terrace, a garden and an outdoor entertainment area. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Outdoor space

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Studio

3 bedrooms, individually decorated, individually furnished

Standard Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Living area

Standard Loft

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Dining room

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 265 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Map
Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 2.5 km
  • Tulum Beach - 8 min drive - 3.9 km
  • Las Palmas Public Beach - 9 min drive - 3.9 km
  • Playa Paraiso - 10 min drive - 4.6 km
  • Tulum Mayan Ruins - 15 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Jasmine - ‬5 min drive
  • ‪Coco Cafe - ‬5 min drive
  • ‪La Consentida - ‬4 min drive
  • ‪Rossina - ‬6 min drive
  • ‪Olio - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Mistiq Gardens

Condo in Tulum with 4 outdoor pools and rooftop terrace
4 outdoor pools, a rooftop terrace and concierge services are available at this condo building. Free self parking and a free beach shuttle are also provided. Other amenities include a garden. Each condo features free WiFi and a dining area, plus a kitchenette with a stovetop and a microwave. Added amenities include a sitting area, a flat-screen TV and a rainfall shower. Housekeeping is available on request.
Mistiq Gardens offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

4 outdoor swimming pools are on site.

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8.8 out of 10, Excellent, 158 reviews
The price is RM269
RM338 total
includes taxes & fees
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Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Laundry

  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 4 floors
  • Built in 2022
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 30 per stay; may vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Mistiq Gardens Condo
Mistiq Gardens Tulum
Mistiq Gardens Condo Tulum

Frequently asked questions

Does Mistiq Gardens have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

Is Mistiq Gardens pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mistiq Gardens?

Self-parking is free at this property.

What time is check-in at Mistiq Gardens?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mistiq Gardens?

Checkout is at 11:00 AM.

Where is Mistiq Gardens located?

Situated in Tulum, this condo building is 1.8 mi (2.9 km) from Jaguar Viewpoint Tulum and 1.9 mi (3 km) from Tulum Beach. Hunab Lifestyle Center and Holistika Art Walk are also within 3 miles (5 km).

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Mistiq Gardens Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 80 reviews
Rating 8 - Good. 22 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 11 out of 80 reviews

8.4/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Stayed 2 nights in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
All around very good
Stayed 14 nights in Mar 2025

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities, communication
We were without water and power for an entire day. It was very inconvenient. Restaurant opens late.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Carolina

Liked: Cleanliness, room comfort, communication
The apartment was in perfect condition, we had a great experience overall The amenities were great too, the pools and surroundings were always cleaned Everybody was very helpful and friendly
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful. Peaceful
Stayed 4 nights in May 2023

6/10 Okay

Natalin Nicol

Liked: Cleanliness, amenities, property conditions & facilities
Arriving here it seemed like a nice clean place. I enjoyed the rooftop food and pools. However, they did not provide housekeeping and when asked for toilet paper they mentioned they did not offer that either. We had to buy basic necessities such as toilet paper, napkins and plastic bags.
Stayed 7 nights in Jun 2023

2/10 Terrible

Kai

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Worst stay experience. Please review my experience below and save yourself the trouble and book somewhere else. Cons: -Ice cold showers -Construction zone all around property so impossible to get rest during mornings. -Water stopped working during half my stay -No support with issues -AC units in room make it very hard to sleep since they make a knocking noise -This is not a hotel. Each unit has an owner. Which makes it impossible to get a refund once you book. PROS: Good view from top of property

2/10 Terrible

Shawn

Disliked: Cleanliness, property conditions & facilities, communication
Now I waited all week to write this review. So I booked for a 6 night stay for 8 ppl, in total 3 bedroom 3 bath. Everything that could’ve went wrong WENT WRONG. From our flights being canceled to us missing a WHOLE day of our vacation. GRANTED that wasn’t the “stays” fault but wait there’s MORE. After being in 4 different states (delays and connecting flights) 21 plus hours later with 3 CHILDREN.. I receive a what’s app message stating that our stay has been MOVED due to electric issues… hmm.. okay. I’m trying to remain calm. They claim it would be the same thing just a different complex and area but same management. We agreed. At this point I have no choice. We get there and wasn’t even greeted properly. There were 3 towels for 8 people. NO bathroom mats except for one in the pent house apt. (Which they later brang grindingly a day later) And ALL the appliance was in Spanish. Electric stove/ washer dryer etc. the penthouse tiles for the pool was BROKEN and all over the place the kids could’ve clearly slipped while running wet. The grill was filthy! I’m talking water bugs everywhere (especially at night) Now when we reached out to the front desk to assist us we were met with anoyance and passive aggressive attitudes the young lady even said and I quote “ do they not have these washer/dryers In the states” and I replied YES BUT IN ENGLISH! Now this lady barely spoke English and still couldn’t translate to us …twice. she later had to call a man to do it over the phone. The
Stayed 6 nights in Jul 2025

10/10 Excellent

JORGE ABELARDO

Liked: Cleanliness, room comfort, communication

Bonito y comodo lugar a buen precio

Miy bonito lugar a buen precio
Stayed 8 nights in Apr 2025

8/10 Good

Meghann

Liked: Communication
The property was beautiful, but like other reviews mentioned the room was not cleaned thoroughly but we managed. The first night one of the showers was not draining, however maintenance fixed it quickly & we didnt have any issues with it the rest of our stay. There is another building being built next door so it was noisy and dusty. The roads going to the property are also extremely rough. They seemed to be working on that while we were there though!! It is located just a few minutes drive to the beach area and downtown. We rented a car so had no issues getting around, if you dont get a car you will definately want to rent a bike, moped, or atv! There are tons of options around for that!
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Nice place

Nice place to stay. Rent a car if you want to stay in this facility.
Stayed 4 nights in Apr 2025

10/10 Excellent

guillermo arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
El departamento increible, muy bonita su decoración, solo la alberca privada del departamento el agua helada, no la pudimos usar; las albercas comunes muy padres y tranquilas
Stayed 3 nights in Apr 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great and many pools to choose from there is no paved street so it’s a little bit bumpy to get there, but luckily it’s not so far from the main road Kukulkan.
Stayed 4 nights in Mar 2025

8/10 Good

Audrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Positif: L’architecture du bâtiment est super belle avec ces nombreuses piscines. Que dire du restaurant sur le toit, c’était super bon et le service l’était tout autant. Le logement était spacieuse pour un loft. D’ailleurs ce dernier avait un accès direct à la piscine. Négatif: La rue n’est pas pavée donc c’est poussiéreux sur la propriété. Et c’est difficile de circuler avec une voiture ou un scooter puisque la route de terre est très abîmée. Il est pratiquement impossible de se déplacer à pied puisque l’hébergement se trouve entre le centre ville et la plage (45 minutes). Malgré ce dernier bémol nous avons adoré l’hébergement et Tulum en général. C’est un endroit à découvrir avant que ça soit bondé de touriste.
Stayed 7 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, room comfort, communication
Todo muy bien!! Lugar recomendado
Stayed 8 nights in Feb 2025

8/10 Good

Annie

Liked: Cleanliness, room comfort, communication

Tulum condo

Le condo était très beau et très propre. Cependant aucune pression pour l eau chaude dans la douche. Il pourrait avoir un changement de serviettes. De plus il pourrait y avoir 2-3 sacs à vidange, quelques cups à café et quelques sachets de savon à linge. Il y a une laveuse mais pas de sécheuse. La Poniente 29 pour se rendre au condo n est vraiment pas belle. Par chance que ce n est pas une longue distance. Les piscines sont froides et la propreté laisse à désirer. Sinon excellent service de la concierge et reçu les instructions clairs avant l arrivée. En général une belle place et un beau condo pour un prix relativement abordable. Nous avions le condo 209.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Stayed 3 nights in Dec 2024

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities
Beautiful condo
Stayed 5 nights in Nov 2024

2/10 Terrible

Christina

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
my stay here did not start out well due to arriving at the location and our apartment was completely dirty. There were bugs inside the apartment. There was trash everywhere. There were beds, not made basically nobody did housekeeping before we arrived. To preface, the hotel already had extremely bad communication with us. I messaged a month prior, a week prior, two days prior, a day prior and the day of prior. We had received no information about our apartment. two hours before our check-in that is when we received the information and how to get into the apartment. There is no concierge there. The person you contact to is through WhatsApp they are only available until 5 PM. I tried calling them. I tried texting them no matter what. Unfortunately, I got there after 5 PM so that just meant that I wasn’t gonna be helped, wasted in our apartment around 6:30 that is when I got a call back after I tried to message everyone that the security told me to message. We were able to be moved to a different location just for the night. we felt very uncomfortable to have been in the apartment. We couldn’t even situate ourselves when arriving from the airport after that there were numerous situations where we try to get their help and we did not get a response Or if we did it took hours. If we were able to get through to someone by phone call, the person who answered would be very rude. We honestly were very happy that we got to get out of that apartment as fast as we could.
Stayed 5 nights in Aug 2024

2/10 Terrible

Stanka

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I stayed in Mistiq Gardens for 14 days in Aug 2024. The development is nice and modern BUT there is no one to give you a helping hand or any information. We didn't have electricity for 6 days in our apartment, and it meant no electricity, no water, no air conditioning, simply nothing. We had to grab water from the pool to flush our toilet, we couldn't cook and our groceries in the fridge went bad 3 times. When we asked the front receptionist when would be electricity back on, they had no idea. This pretty much ruined our whole vacation and I would welcome some financial REFUND back. Yes, the manager will respond to this review that it is not their fault, BUT ALSO NOT MINE! Travel somewhere else - with electricity!
Stayed 15 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Stayed 6 nights in Aug 2024

6/10 Okay

Juan Carlos

Liked: Cleanliness, room comfort
El lugar es bonito y cómodo, sin embargo deja muchas cosas a desear, el refrigerador no servía, pedimos apoyo y no se nos brindó. El costo de limpieza excesivamente costoso 80 usd cuando en la página dice 30 usd. Pedimos cambio de toallas y nunca lo realizaron
Stayed 7 nights in Jul 2024

2/10 Terrible

raul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Mala
Stayed 3 nights in Jun 2024

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Stayed 3 nights in Apr 2024

8/10 Good

Ligia

Liked: Cleanliness, amenities, property conditions & facilities
Bonito
Stayed 3 nights in Feb 2024