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Majaro Tulum

3.5 star property
Mediterranean hotel with rooftop terrace and spa services

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Photo gallery for Majaro Tulum

Poolside bar
Aerial view
View from room
Snack bar
Aerial view
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Smart TV
  • 66 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool

Terrace/patio

Deluxe Apartment, 2 Bedrooms, Private Pool

Highlights

Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Smart TV
Ceiling fan
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Elite Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Elite Room

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment

1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Apartment

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Smart TV
Ceiling fan
Down duvet
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Ceiling fan
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Elite Suite, 2 Bedrooms (Pool)

Living area

Elite Suite, 2 Bedrooms (Pool)

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • 100 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Tulum Beach - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Playa Paraiso - 10 min drive - 6.4 km
  • Tulum Mayan Ruins - 11 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive

Restaurants

  • ‪Sukhothai - ‬17 min walk
  • ‪Rossina Cafe - ‬18 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬16 min walk
  • ‪Vaivén - ‬14 min walk
  • ‪La Consentida - ‬9 min walk

About this property

Majaro Tulum

Hotel near Tulum Beach
Consider a stay at Majaro Tulum and take advantage of a swim-up bar, a poolside bar and a rooftop terrace. Treat yourself to a massage or other spa services. The on-site coffee shop, Tablo, features happy hour. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, sunloungers and a swim-up bar
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Concierge services, a front desk safe and a banquet hall
Room features
All guest rooms at Majaro Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Memory foam beds, down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and mini fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tablo

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to download the property's R&P mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 400, per pet, per stay, plus a deposit of MXN 400 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 630 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
  • Pet deposit: MXN 400 per stay
  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number OMA211029MB8

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Does Majaro Tulum have a pool?

Yes, this property has an outdoor pool.

Is Majaro Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 400 per stay and a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much is parking at Majaro Tulum?

Self-parking is free at this property.

What time is check-in at Majaro Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Majaro Tulum?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Majaro Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Majaro Tulum located?

Located in La Veleta, this hotel is 1.2 mi (1.9 km) from Holistika Art Walk and 2.7 mi (4.3 km) from Tulum Beach. Hospital de Tulum and Dos Aguas Park are also within 1 mile (2 km).

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Majaro Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 8 out of 92 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Stayed 8 nights in Jun 2025

8/10

Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Stayed 1 night in Apr 2025

8/10

I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Stayed 9 nights in Jan 2025

2/10

We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Stayed 2 nights in Jun 2025

8/10

.
Stayed 2 nights in Apr 2025

10/10

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Stayed 2 nights in Jan 2025

10/10

Highly recommend Majaro Hotel for a great stay in Tulum.
Stayed 3 nights in Aug 2022

10/10

New and beautiful hotel.
Stayed 3 nights in Jul 2022

10/10

Soothing stay in a new area of Tulum with modern amenities.
Stayed 3 nights in Jul 2022

10/10

This was an excellent hotel! We totally recommend it!
Stayed 3 nights in Oct 2022

10/10

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
the amazing pool that convinced me to go with this hotel.
Stayed 2 nights in Jul 2024

10/10

The staff was very friendly and helpful. They were very attentive to our needs
Stayed 4 nights in Sep 2023

10/10

It’s an oasis of calm in Tulum!
Stayed 3 nights in Jul 2022

10/10

It was a gorgeous hotel and we stayed in a beautiful room with a plunge pool. The main pool was lovely and was warm. The guys were helpful during check in. We loved our stay.
Stayed 1 night in Aug 2022

10/10

It was the vibe and the staff that did it for me.
Stayed 1 night in Aug 2022

10/10

I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
Stayed 5 nights in Jan 2023

10/10

Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Stayed 7 nights in Jan 2023

10/10

It is a pleasant experience.
Stayed 1 night in Jul 2022

10/10

Such an amazing stay BUT I must say the hotel manager RC, made our stay absolutely amazing. From booking taxis, to recommending amazing restaurants, he went above and beyond! The hotel itself is a gorgeous boutique style hidden gem with such a warm yet modern feel to it. If you’re looking for a relaxing stay, this is the place!
Stayed 4 nights in Jul 2022

8/10

Frederico was excellent. Attentive and friendly.

10/10

All good overall
Stayed 2 nights in Mar 2023

10/10

I absolutely loved my stay at Majaro! The entire staff were extremely accommodating, the brunch was delicious, and the rooms were quiet and clean. There was so much space to move around, we felt like we were staying in a condo instead of a hotel. The plunge pool in our room truly took it over the top. Our concierge, Fede made our trip so memorable and provided us with the best recommendations throughout our stay. He truly made our trip one for the books!! Will definitely be back!
Stayed 3 nights in Aug 2022

10/10

Majaro was the perfect space for my solo travel experience. I felt abundantly safe and taken care of at this trendy boutique hotel. My room and private pool felt ultra luxurious. And the staff at Majaro were amazing. Special thanks to Fede! He was extremely knowledgeable and went above and beyond by providing recommendations, booking taxis, etc. Excellent customer service, you won't regret staying here!
Stayed 5 nights in Jul 2022

8/10

Surrounding roads were dirt and dangerous.
Stayed 6 nights in Apr 2023

8/10

I like it
Stayed 4 nights in Feb 2023