HK by Waves provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
2 outdoor pools
Luggage storage, tour/ticket information and a nature reserve
Concierge services
Room features
All guest rooms at HK by Waves include comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
Showers, hairdryers and shampoo
Kitchens, a personal chef and fridges
Property amenities
Pool/Spa
2 outdoor pools
In-room massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 5 metres
Street parking available
Kitchen
Cookware, dishware, and utensils
Hob
Microwave
Refrigerator
Dining
Chef service
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming dogs only
Fee: MXN 600 per pet per stay
Suitability/Accessibility
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Guidebooks
Iron/ironing board
Luggage storage
Restaurant dining guides
Tour and ticket assistance
Virtual front desk
Weekly housekeeping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets are allowed for an extra charge of MXN 600 per pet, per stay
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 600 per person, per night, (varies per unit)
A damage deposit of MXN 2500 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 48 hours after booking. Advance payment of the damage deposit is required to check in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: MXN 600 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 786-788-687687/9890, 089-897-098767/8996
Frequently asked questions
Does HK by Waves have a pool?
Yes, this property has 2 outdoor pools.
Is HK by Waves pet-friendly?
Yes, dogs are allowed at this property. There's a fee of MXN 600 per pet, per stay.
How much is parking at HK by Waves?
There is free parking nearby.
What time is check-in at HK by Waves?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at HK by Waves?
Checkout is at 11:00 AM.
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